Currently, we are aware of these automation issues.To report errors, please contact our Support team.
|Scheduled automation run an hour earlier than expected.||Adjust the scheduled time to account for daylight savings. For example, instead of scheduling the event for 09:00, schedule it for 10:00.|
|In Internet Explorer 11, pages never loads.||Use another browser.|
|Citrix HTTP Automation - Virtual Server fails to start if service bindings are not defined.||Before the automation is initiated, configure server bindings on HTTP site.|
|Automation request fails if an approval is required.||
Enable automatic approvals for certificate requests in your CertCentral account.
See Enable automatic certificate request approvals..
ACME protocol supports only the auto-approval certificate request workflow.
Automation requests fail if they include wildcard domains (e.g., *.example.com).
Note: DNS validation error for ACME profiles message appears.
|Automation requests fail if they include International Domain Names (IDNs).||None|
|Unable to renew certificates.||None|
|Unable to reissue certificates.||None|
|Automation requests fails after I modify, add, or remove custom fields on my request form.||
Recreate the ACME directory URL for the automation profile. See Fix an incomplete automation profile..
If you modify, add, or remove custom fields on a request form after the automation profile is created, you must recreate the ACME directory URL in all affected profiles.
Note: DigiCert recommends adding all needed custom fields to your forms before creating automation profiles, if possible.
|Unable to submit automation requests for orders with more than 100 SANs.||
Remove extra SANs from the request.
Note: ACME automation agent requests support a maximum 100 SANs per order.
|ACME automation requests fail if I have multiple private CAs configured for my account.||None|