By default, CT log monitoring sends urgent notifications within minutes any time a non-DigiCert SSL/TLS certificate is issued for a domain on the Secure Site Pro certificate order.
If needed, you can disable urgent email notifications for a certificate authority (CA).
In your CertCentral account, in the left main menu, go to Certificates > Orders.
On the Orders page, click the Secure Site Pro certificate's order number link.
On the certificate's Order details page in the CT log dropdown, select Manage notifications.
On the Manage CT monitoring notifications page, locate the issuing CA you want to disable urgent notifications for and click Manage notifications.
In the Manage CT log notification preferences panel on the right, check Disable email notifications for "CA Name".
The next time that CA issues a certificate for the domain, you won't receive an urgent notification about the event.
DigiCert is the world’s premier provider of high—assurance digital certificates—providing trusted SSL, private and managed PKI deployments, and device certificates for the emerging IoT market. Since our founding almost fifteen years ago, we’ve been driven by the idea of finding a better way. A better way to provide authentication on the internet. A better way to tailor solutions to our customer’s needs. Now, we’ve added Symantec’s experience and talent to our legacy of innovation to find a better way to lead the industry forward, and build greater trust in identity and digital interactions.
©2019 DigiCert, Inc. All rights reserved. DigiCert and its logo are registered trademarks of DigiCert, Inc. Symantec and Norton and their logos are trademarks used under license from Symantec Corporation. Other names may be trademarks of their respective owners.