By default, CT log monitoring sends urgent notifications within minutes any time a non-DigiCert SSL/TLS certificate is issued for a domain on the Secure Site Pro certificate order.
If needed, you can disable urgent email notifications for a certificate authority (CA).
In your CertCentral account, in the left main menu, go to Certificates > Orders.
On the Orders page, click the Secure Site Pro certificate's order number link.
On the certificate's Order details page in the CT log dropdown, select Manage notifications.
On the Manage CT monitoring notifications page, locate the issuing CA you want to disable urgent notifications for and click Manage notifications.
In the Manage CT log notification preferences panel on the right, check Disable email notifications for "CA Name".
The next time that CA issues a certificate for the domain, you won't receive an urgent notification about the event.
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
©2020 DigiCert, Inc. All rights reserved. DigiCert, its logo and CertCentral are registered trademarks of DigiCert, Inc. Norton and the Checkmark Logo are trademarks of NortonLifeLock Inc. used under license. Other names may be trademarks of their respective owners.