Microsoft Windows: Restart a sensor

Before you begin

  • Have experience working with the Microsoft Windows operating systems
  • Have admin permissions to activate the sensor

Restart sensor

Use one of these options to restart the sensor on your Microsoft Windows system.

Use the restart.bat command

  1. Go to install_dir/cli.

    Where install_dir is the sensor installation directory

  2. Run the restart.bat command.

Use the Windows Services manager

  1. Open the Windows Services manager (services.msc).

    As an example, in Windows 10, right-click on the start icon (Windows logo) and select run. Then in the Run window in the Open box, type services.msc and click OK.

  2. In the Services window, locate and right-click on DigiCert Sensor and select Restart.

Use the DigiCert app

  1. Open the start menu and locate the DigiCert app.

  2. In the app’s menu, right-click on Restart Sensor and select Run as Administrator.

Use the DigiCert Sensor

  1. Open the Start menu and click All Programs > DigiCert > DigiCert Sensor.

  2. In the sensor menu, right-click on Restart Sensor and select Run as Administrator.

What's next?

Verify the restart fixed the technical problems with the sensor.

About

DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.

©2020 DigiCert, Inc. All rights reserved. DigiCert, its logo and CertCentral are registered trademarks of DigiCert, Inc. Norton and the Checkmark Logo are trademarks of NortonLifeLock Inc. used under license. Other names may be trademarks of their respective owners.