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To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.

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Scheduled maintenance

On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.

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Scheduled maintenance

On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.