Scheduled Maintenance
On July 12, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On June 7, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On May 3, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC
On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.
How does this affect me?
This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.
During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.
Services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On March 8, 2020 from 08:00 to 10:00 UTC, DigiCert will perform scheduled maintenance. Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time. DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Updated maintenance schedule
We rescheduled our maintenance window. On November 9, 2019 from 09:00 to 12:00 UTC, DigiCert will be performing some planned maintenance.
During this time, DigiCert services may be unavailable:
DigiCert services will be restored as soon a maintenance is completed.
Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Routine server maintenance
On September 22, 2019 from 06:30 to 08:30 UTC, DigiCert will be performing some routine server maintenance. During this time, you may get logged out of your CertCentral account and experience issues logging in. Additionally, certificate validation and issuance services may not work.
Please plan accordingly. For example, submit any high priority renewal, reissue, or new certificate orders outside of the maintenance window.
Note: Access will be restored as soon as possible.
DigiCert Services API integrations
During server maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
We improved the SAML SSO-only users' integration with the CertCentral Services API, adding an account setting that allows you to grant SSO-only users API access. On the SAML Sign-on (SSO) page, under Configure SSO Settings for users, you'll now see the Enable API access for SSO-only users check box (in the sidebar menu, click Settings > Single Sign-On). See Configure SAML Single Sign-On.
Note: This setting allows SSO-only users with API keys to bypass Single Sign-on. Disabling API access for SSO-only users doesn't revoke existing API keys. It only blocks the creation of new API keys.