To make it easier to plan your certificate related tasks, we scheduled our 2020 maintenance windows in advance. See DigiCert 2020 scheduled maintenance—this page is kept up to date with all maintenance schedule information.
With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert Support.
On March 8, 2020 from 08:00 to 10:00 UTC, DigiCert will perform scheduled maintenance. Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time. DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Updated maintenance schedule
We rescheduled our maintenance window. On November 9, 2019 from 09:00 to 12:00 UTC, DigiCert will be performing some planned maintenance.
During this time, DigiCert services may be unavailable:
DigiCert services will be restored as soon a maintenance is completed.
Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Routine server maintenance
On September 22, 2019 from 06:30 to 08:30 UTC, DigiCert will be performing some routine server maintenance. During this time, you may get logged out of your CertCentral account and experience issues logging in. Additionally, certificate validation and issuance services may not work.
Please plan accordingly. For example, submit any high priority renewal, reissue, or new certificate orders outside of the maintenance window.
Note: Access will be restored as soon as possible.
DigiCert Services API integrations
During server maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
We added a new permission to the API key generation process, enabling you to restrict an API key to "View Only" permissions.
When linking an API key to a user, you're linking the user's permissions to the key. Now, you can restrict the permissions of the user's API key to GET requests only.
For more information, see Generate an API key.
Now, when using the API to create or edit an API key, add the restricted_to_role_id parameter to your request and include the new 102 value to limit the API key to GET requests only.
Example request for Create key endpoint
We improved the SAML SSO-only users' integration with the CertCentral Services API, adding an account setting that allows you to grant SSO-only users API access. On the SAML Sign-on (SSO) page, under Configure SSO Settings for users, you'll now see the Enable API access for SSO-only users check box (in the sidebar menu, click Settings > Single Sign-On). See Configure SAML Single Sign-On.
Note: This setting allows SSO-only users with API keys to bypass Single Sign-on. Disabling API access for SSO-only users doesn't revoke existing API keys. It only blocks the creation of new API keys.