Filtering by: DV SSL certificates x clear

Industry changes to file-based DCV (HTTP Practical Demonstration, file auth, file, HTTP token, and HTTP auth)

To comply with new industry standards for the file-based domain control validation (DCV) method, you can only use the file-based DCV to demonstrate control over fully qualified domain names (FQDNs), exactly as named.

To learn more about the industry change, see Domain validation policy changes in 2021.

How does this affect me?

As of November 16, 2021, you must use one of the other supported DCV methods, such as Email, DNS TXT, and CNAME, to:

  • Validate wildcard domains (*
  • To include subdomains in the domain validation when validating the higher-level domain. For example, if you want to cover, when you validate the higher-level domain,
  • Prevalidate entire domains and subdomains.

To learn more about the supported DCV method for DV, OV, and EV certificate requests:


CertCentral: Pending certificate requests and domain prevalidation using file-based DCV

Pending certificate request

If you have a pending certificate request with incomplete file-based DCV checks, you may need to switch DCV methods* or use the file-based DCV method to demonstrate control over every fully qualified domain name, exactly as named, on the request.

*Note: For certificate requests with incomplete file-based DCV checks for wildcard domains, you must use a different DCV method.

To learn more about the supported DCV methods for DV, OV, and EV certificate requests:

Domain prevalidation

If you plan to use the file-based DCV method to prevalidate an entire domain or entire subdomain, you must use a different DCV method.

To learn more about the supported DCV methods for domain prevalidation, see Supported domain control validation (DCV) methods for domain prevalidation.


CertCentral Services API

If you use the CertCentral Services API to order certificates or submit domains for prevalidation using file-based DCV (http-token), this change may affect your API integrations. To learn more, visit File-based domain control validation (http-token).


Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).

CertCentral infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:

DV certificate issuance for CertCentral, ACME, and ACME agent automation

  • DV certificate requests submitted during this time will fail
  • APIs will return a "cannot connect" error
  • Failed requests should be resubmitted after services are restored


  • Certificate Issuing Service (CIS) will be down
  • Simple Certificate Enrollment Protocol (SCEP) will be down
  • DigiCert will be unable to issue certificates for CIS and SCEP
  • APIs will return a "cannot connect" error
  • Requests that return "cannot connect" errors should be resubmitted after services are restore

QuoVadis TrustLink certificate issuance

  • TrustLink certificate requests submitted during this time will fail
  • However, failed requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored, as required

This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .

PKI Platform 8 maintenance

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:

  • Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
  • Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
  • Performing certificate lifecycle tasks/operations:
    • Enrolling certificates: new, renew, or reissues
    • Adding domains and organizations
    • Submitting validation requests
    • Viewing reports, revoking certificates, and creating profiles
    • Adding users, viewing certificates, and downloading certificates
  • Certificate issuance for PKI Platform 8 and its corresponding API.


  • APIs will return a "cannot connect" error.
  • Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.


CertCentral Services API: Auto-reissue support for Multi-year Plans

We are happy to announce that the CertCentral Services API now supports automatic certificate reissue requests (auto-reissue) for Multi-year Plans. The auto-reissue feature makes it easier to maintain SSL/TLS coverage on your Multi-year Plans.

You can enable auto-reissue for individual orders in your CertCentral account. When auto-reissue is enabled, we automatically create and submit a certificate reissue request 30 days before the most recently issued certificate on the order expires.

Enable auto-reissue for a new order

To give you control over the auto-reissue setting for new Multi-year Plans, we added a new request parameter to the endpoints for ordering DV, OV, and EV TLS/SSL certificates: auto_reissue.

By default, auto-reissue is disabled for all orders. To enable auto-reissue when you request a new Multi-year Plan, set the value of the auto_reissue parameter to 1 in the body of your request.

Example request body:

Example order request body with auto reissue enabled

Note: In new order requests, we ignore the auto_reissue parameter if:

  • The product does not support Multi-year Plans.
  • Multi-year Plans are disabled for the account.

Update auto-reissue setting for existing orders

To give you control over the auto-reissue setting for existing Multi-year Plans, we added a new endpoint: Update auto-reissue settings. Use this endpoint to enable or disable the auto-reissue setting for an order.

Get auto-reissue setting for an existing order

To help you track the auto-reissue setting for existing certificate orders, we added a new response parameter to the Order info endpoint: auto_reissue. The auto_reissue parameter returns the current auto-reissue setting for the order.


ICA certificate chain selection for public DV flex certificates

We are happy to announce that select public DV certificates now support Intermediate CA certificate chain selection:

  • GeoTrust DV SSL
  • Thawte SSL 123 DV
  • RapidSSL Standard DV
  • RapidSSL Wildcard DV
  • Encryption Everywhere DV

You can add a feature to your CertCentral account that enables you to control which DigiCert ICA certificate chain issues the end-entity certificate when you order these public DV products.

This feature allows you to:

  • Set the default ICA certificate chain for each supported public DV certificate.
  • Control which ICA certificate chains certificate requestors can use to issue their DV certificate.

Configure ICA certificate chain selection

To enable ICA selection for your account:

  1. Contact your account manager or our Support team.
  2. Then, in your CertCentral account, in the left main menu, go to Settings > Product Settings.
  3. On the Product Settings page, configure the default and allowed intermediates for each supported and available DV certificate.

For more information and step-by-step instructions, see the Configure the ICA certificate chain feature for your public TLS certificates.


DigiCert Services API: DV certificate support for ICA certificate chain selection

In the DigiCert Services API, we made the following updates to support ICA selection in your DV certificate order requests:

Pass in the issuing ICA certificate's ID as the value for the ca_cert_id parameter in your order request's body.

Example DV certificate request:

Example DV TLS certificate request

For more information about using ICA selection in your API integrations, see DV certificate lifecycle – Optional ICA selection.


CertCentral Services API: Documentation updates

We added a new request parameter to the CertCentral Services API documentation for DV certificate orders: use_auth_key. In accounts with an existing AuthKey, this parameter allows you to choose whether to check your DNS records for an AuthKey request token when you place a DV certificate order.

By default, if an AuthKey exists for your account, you must add an AuthKey request token to your DNS records before ordering a DV certificate. AuthKey request tokens enable immediate certificate issuance, decreasing the time you spend on certificate lifecycle management. However, there may be times you need to verify control over domains using email validation or a DigiCert generated token. In these cases, the use_auth_key parameter allows you to disable the check for an AuthKey request token at the order level, so you can use another method to prove control over the domain. For more information about domain control validation (DCV), see Domain control validation (DCV) methods.

To disable the AuthKey verification method for a DV certificate order, include the use_auth_key parameter in the JSON payload of the request. For example:

use_auth_key sample

The following endpoints support the use_auth_key parameter:

For information about using an AuthKey for immediate DV certificate issuance, see DV certificate immediate issuance.

Note: The use_auth_key parameter is ignored in requests for Encryption Everywhere DV certificates. All requests for Encryption Everywhere DV certificates require an AuthKey request token for DCV. Additionally, OV and EV SSL products do not support the use_auth_key request parameter.


CertCentral: Automatic DCV checks – DCV polling

We are happy to announce we've improved the domain control validation (DCV) process and added automatic checks for DNS TXT, DNS CNAME, and HTTP practical demonstration (FileAuth) DCV methods.

This means, once you've placed the fileauth.txt file on your domain or added the random value to your DNS TXT or DNS CNAME records, you don't need to worry about signing in to CertCentral to run the check yourself. We will run the DCV check automatically. Although, you can still run a manual check, when needed.

DCV polling cadence

After submitting your public SSL/TLS certificate order, submitting a domain for prevalidation, or changing the DCV method for a domain, DCV polling begins immediately and runs for one week.

  • Interval 1—Every minute for the first 15 minutes
  • Interval 2—Every five minutes for an hour
  • Interval 3—Every fifteen minutes for four hours
  • Interval 4—Every hour for a day
  • Interval 5—Every four hours for a week*

*After Interval 5, we stop checking. If you have not placed the fileauth.txt file on your domain or added the random value to your DNS TXT or DNS CNAME records by the end of the first week, you will need to run the check yourself.

For more information about the supported DCV methods: