DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Upcoming scheduled maintenance
Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.
Affected services:
CertCentral® / Services API
CertCentral Automation / API
CertCentral Discovery / API
CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)
Direct Cert Portal / API
What can I do?
Plan accordingly:
Services will be restored as soon as the maintenance is completed.
Upcoming Schedule Maintenance
Some DigiCert services will be down for a total of 20 minutes during scheduled maintenance on July 9, 2022, 22:00 – 24:00 MDT (July 10, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The services listed below will be down for a total of 20 minutes while we perform our infrastructure-related maintenance. The downtime consists of two 10-minute windows, one at the start and one at the end of the infrastructure-related work:
*The plan is to end our maintenance at approximately 23:30 MDT (UTC –6). However, if issues occur, we will need to end this work early, which means the second downtime may happen earlier than planned.
Affected services
CertCentral® / Services API
CertCentral Automation / API
Discovery / API
Direct Cert Portal / API
QuoVadis® TrustLink® certificate issuance
PKI Platform 8 new domain and organization validation
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.
With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
CIS and SCEP
QuoVadis TrustLink certificate issuance
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
Additionally:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete our maintenance.
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
Services not affected
These services are not affected by the maintenance activities:
What can I do?
Plan accordingly:
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
Services not affected
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
Services not affected
These services are not affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.
During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope work happening, there may be additional service interruptions during the two-hour maintenance window.
You will be unable to sign in to these platforms and access these services and APIs:
DigiCert will be unable to issue certificates for these services and APIs:
These services will not be affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On January 9, 2021 between 22:00 – 24:00 MST (January 10, 2021 between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as maintenance is completed.
Scheduled maintenance
On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Scheduled maintenance
On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On Sunday September 13, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, we will assign new dedicated IP addresses to our CertCentral mail server, some of our services, and some of our APIs.
Affected services:
For more details and easy reference, see our IP address changes knowledgebase article.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can I do?