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CertCentral: DigiCert KeyGen, our new key generation service

DigiCert is happy to announce our new key generation service—KeyGen. Use KeyGen to generate and install your client and code signing certificates from your browser. KeyGen can be used on macOS and Windows and is supported by all major browsers.

With KeyGen, you don't need to generate a CSR to order your client and code signing certificates. Place your order without a CSR. Then after we process the order and your certificate is ready, DigiCert sends a "Generate your Certificate" email with instructions on using KeyGen to get your certificate.

How does KeyGen work?

KeyGen generates a keypair and then uses the public key to create a certificate signing request (CSR). KeyGen sends the CSR to DigiCert, and DigiCert sends the certificate back to KeyGen. Then KeyGen downloads a PKCS12 (.p12) file to your desktop that contains the certificate and the private key. The password you create during the certificate generation process protects the PKCS12 file. When you use the password to open the certificate file, the certificate gets installed in your personal certificate store.

To learn more about generating client and code signing certificates from your browser, see the following instructions:


Verified Mark Certificates (VMC): Three new approved trademark offices

We are happy to announce that DigiCert now recognizes three more intellectual property offices for verifying the logo for your VMC certificate. These new offices are in Korea, Brazil, and India.

New approved trademark offices:

Other approved trademark offices:

What is a Verified Mark Certificate?

Verified Mark Certificates (VMCs) are a new type of certificate that allows companies to place a certified brand logo next to the “sender” field in customer inboxes.

  • Your logo is visible before the message is opened.
  • Your logo acts as confirmation of your domain’s DMARC status and your organization’s authenticated identity. 

Learn more about VMC certificates.


Bugfix: Code Signing (CS) certificate generation email sent only to CS verified contact

We fixed a bug in the Code Signing (CS) certificate issuance process where we were sending the certificate generation email to only the CS verified contact. This bug only happened when the requestor did not include a CSR with the code signing certificate request.

Now, for orders submitted without a CSR, we send the code signing certificate generation email to:

  • Certificate requestor
  • CS verified contact
  • Additional emails included with the order

Note: DigiCert recommends submitting a CSR with your Code Signing certificate request. Currently, Internet Explorer is the only browser that supports keypair generation. See our knowledgebase article: Keygen support dropped with Firefox 69.


Firefox ending key generation support

With the release of Firefox 69, Firefox will finally drop support for Keygen. Firefox uses Keygen to facilitate generating key material for submitting the public key when generating Code Signing, Client, and SMIME certificates in their browser.

Note: Chrome already dropped support for key generation, and Edge and Opera never supported it.

How does this affect you?

After DigiCert issues your Code Signing, Client, or SMIME certificates, we send you an email with a link to create and install your certificate.

Once Firefox 69 is released, you can only use two browsers to generate these certificates: Internet Explorer and Safari. If company policy requires the use of Firefox, you can use Firefox ESR or a portable copy of Firefox.

For more information, see Keygen support to be dropped with Firefox 69.

Tips and tricks

  • You can still use Firefox 69 for client authentication. First, generate the SMIME certificate in IE 11 or Safari. Then, import the SMIME certificate to Firefox.
  • To bypass generating Code Signing, Client, or SMIME certificates in your browser, generate and submit a CSR with your order. Instead of a link, DigiCert will send you an email with your certificate attached.

We added a new status, Emailed to Recipient, to the Orders and Order Details pages, for Code Signing and Client certificate orders, making it easier to identify where these orders are in the issuance process.

This new status indicates the DigiCert has validated the order, and the certificate is waiting for the user/email recipient to generate it in one of the supported browsers: IE 11, Safari, Firefox 68, and portable Firefox.

(In the sidebar menu, click Certificates > Orders. Then, on the Orders page, click the order number for the Code Signing or Client certificate order.)


We updated our Extended Validation (EV) Code Signing (CS) and Document Signing (DS) certificate reissue processes, enabling you to reissue these certificates without automatically revoking the current certificate (original or previously reissued certificate).

Note: If you don't need the current certificate (original or previously reissued certificate), you'll need to contact support so they can revoke it for you.

Now, the next time you reissue an EV CS or DS certificate, you can keep the previously issued certificate active to its current validity period (or for as long as you need it).