Filtering by: Order details page x clear
fix

We fixed a bug where removing the approval step from the certificate order process blocked custom form field values from being recorded on the certificate's Order details page.

Now, if you create custom fields for your certificate order forms and enable the Skip approval step for your account, the custom order values are recorded on the certificate's Order details page.

Custom order from fields

In the sidebar menu, click Settings > Custom Order Fields. On the Custom Order Form Fields page, click Add Custom Order Form field. See Manage custom order form fields.

Skip approval step

In the sidebar menu, click Settings > Preferences. On the Division Preferences page, expand Advanced Settings. In the Certificate Request section, under Approval Steps, select Skip approval step: remove the approval step from your certificate order processes. See Remove the approval step from the certificate order process.

fix

We fixed a certificate order form bug where Additional Emails added to the order weren’t being recorded on the certificate's Order details page.

Now, if you add additional email address to the order for those you want to receive the certificate notification emails, the email addresses are recorded on the certificate's Order details page.

fix

We fixed a cancel order bug where cancelling a certificate renewal removed the renewal option from the order.

Note: To renew these certificates, you had to contact our Support team.

Now, if you cancel a certificate renewal, the renew option remains for the order, allowing you to renew the certificate later when ready.

enhancement

We improved the certificate's Order # details page and Order # details panel, adding a new Order requested via entry that lets you see where the order was requested: via the API, via an ACME Directory URL, or from inside CertCentral. If the order was requested via the API or an ACME Directory URL, we also include the API key name or ACME Directory URL name.

Note: We also made it easier to see who requested the certificate, adding a new Order requested by entry to the Order Details section. Previously, we included the requested by information in the Requested on details.

Order # details panel

In the sidebar menu, click Certificates > Orders. On the Orders page, click the certificate order's Quick View link. In the Order # detail panel, expand Show More Certificate Info. In the Order Details section, you'll see the new Order requested via entry.

Order # details page

In the sidebar menu, click Certificates > Orders. On the Orders page, click the certificate's order number link. On the Order # details page, in the Order Details section, you'll see the new Order requested via entry.

enhancement

We've improved the Order # details page, allowing you to see the certificate profile option added to your certificate. Now, when you go to a certificate's Order # details page, in the Order Details section, you can see the Profile Option included in that certificate order.

Certificate profile options

When a certificate profile is enabled for your account, the profile option appears on your SSL/TLS certificate request forms under Additional Certificate Options. When ordering an SSL/TLS certificate, you can add a profile to your certificate.

To learn more about the supported certificate profile options, see Certificate profile options. To enable a certificate profile for your account, reach out to your account manager or contact our Support team.

fix

We fixed a bug on the certificate reissue Order # details page where it wasn’t displaying the signature hash for the certificate correctly. This only happened on reissues when you changed the signature hash (i.e., in the original certificate, you used SHA256 but in the reissue, you used SHA384).

Note: The reissued certificate was issued with the correct signature hash.

Now when you reissue a certificate with a different signature hash, the hash is displayed correctly on the certificate's Order # details page.

fix

We fixed a code signing certificate reissue bug where we weren't sending the email letting you know your certificate was issued.

Note: When you checked on the order in your account, the reissued code signing certificate was available to download from its Order # details page.

Now when we reissue your code signing certificate, we send the email letting you know your code signing certificate was issued.

enhancement

We enhanced the Order # details page for pending OV SSL and EV SSL certificate orders. In the DigiCert Needs To section, under Verify Organization Details, we now list the steps that need to be completed to validate the organization (e.g., complete Place of Business Verification) along with the status for each step: complete or pending.

Previously, we provided only a high-level overview of the organization validation process – Verify Organization Details – without offering any details as to what steps needed to be completed before the organization was fully validated.

fix

We fixed a bug on the forms in CertCentral where the state/province/territory field appeared as being required when the country selected didn't require that information (for example when adding a new organization or a credit card).

Note: This bug didn't prevent you from completing these transactions. For example, you were still able to add an organization or a credit card with or without filling in the state/province/territory field.

Now, in the forms, the state/province/territory field is labeled as optional for countries that don't require this information as part of their transactions.

Note: US and Canada are the only countries that require you to add a state or province/territory.

fix

We fixed a bug on the pending SSL certificate's order details page where the link for a pending domain that provides you with actions to prove control over a domain was broken.

Now, when you go to a pending certificate's order details page and click the link for a pending domain, the Prove Control Over Domain window opens where you can choose a DCV method to prove control over that domain.

enhancement

We enhanced the order details page for issued certificates, making it easier to find the certificate details on page. (In the sidebar menu, click Certificates > Orders and then on the Orders page click the order number.)

To make finding the certificate details easier, we moved that information so it's the first thing you see on the order details page. Additionally, we moved all certificate actions, such as Reissue Certificate and Revoke Certificate, to the Certificate Actions drop-down list.

fix

We fixed a domain validation display bug on the order details pages where domains with expired validations were showing a completed status with no actions for completing the domain validation.

Now, when you go to an order's details page, we show a pending validation status symbol next to the domain along with actions for completing the domain validation. (In the sidebar menu, click Certificates > Orders and then on the Orders page click the order number.)

fix

We fixed a bug where you were unable to cancel a pending Client certificate order (Premium, Authentication Plus, Grid Premium, Grid Robot Email, and so on).

Now, you can go to the Orders page (in the sidebar menu, click Certificates > Orders) and find the Client certificate order that needs to be canceled. Then on the certificate's Order# details page, in the Certificate Actions drop-down list, select Cancel Order.

fix

We fixed a bug where email recipients were sent a link to a Service Not Found page, preventing them from being able to download a reissued certificate.

Now, when you send someone a link to download a reissued certificate, the link works. The recipient is able to download the certificate.