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Scheduled Maintenance

On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC

On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.

How does this affect me?

This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.

During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

  • DigiCert 2020 scheduled maintenance
    This page is kept up to date with all our maintenance schedule information.
  • DigiCert Status
    To get live updates, subscribe to the DigiCert Status page.
enhancement

We enhanced our RapidSSL DV certificate offerings enabling you to include a second, very specific domain, in these single domain certificates.

  • RapidSSL Standard DV
    By default now, when ordering a RapidSSL Standard DV Certificate, you get both versions of the common name in the certificate – [your-domain].com and www.[your-domain].com.
    After entering the common name, make sure the Include both www.[your-domain].com and [your-domain].com in the certificate box is checked.
    Previously, you had to order separate certificates for [your-domain].com and www.[your-domain].com.
  • RapidSSL Wildcard DV
    By default now, when ordering a RapidSSL Wildcard DV Certificate, you get the wildcard domain and the base domain in the certificate – *.[your-domain].com and [your-domain].com.
    After entering the common name, make sure the Include both *.[your-domain].com and [your-domain].com in the certificate box is checked.
    Previously, you had to order separate certificates for *.[your-domain].com and [your-domain].com.

See the CertCentral: DV Certificate Enrollment Guide.

enhancement

We enhanced the RapidSSL certificate endpoints to include the dns_names parameter, enabling you to include a second, very specific domain, in these single domain certificates.

  • RapidSSL Standard DV
    When ordering a RapidSSL Standard DV Certificate, you may include both version of your domain in the certificate — [your-domain].com and www.[your-domain].com.
    "common_name": "[your-domain].com",
    "dns_names": ["www.[your-domain].com"],

    Previously, you had to order separate certificates for [your-domain].com and www.[your-domain].com.
  • RapidSSL Wildcard DV
    When ordering a RapidSSL Wildcard DV Certificate, you may include the base domain in the certificate — *.[your-domain].com and [your-domain].com).
    "common_name": "*.your-domain.com",
    "dns_names": ["[your-domain].com"],

    Previously, you had to order separate certificates for *.[your-domain].com and [your-domain].com.

For DigiCert Services API documentation, see CertCentral API.

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Individual Document Signing certificates are available in CertCentral:

  • Document Signing – Individual (500)
  • Document Signing – Individual (2000)

To activate Individual Document Signing certificates for your CertCentral account, contact your Sales representative.

Previously, only Organization Document Signing certificates were available.

  • Document Signing – Organization (2000)
  • Document Signing – Organization (5000)

To learn more about these certificates, see Document Signing Certificate.

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RapidSSL and GeoTrust DV certificates are available in CertCentral:

  • RapidSSL Standard DV
  • RapidSSL Wildcard DV
  • GeoTrust Standard DV
  • GeoTrust Wildcard DV

Documentation