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CertCentral: Domain locking is now available

DigiCert is happy to announce our domain locking feature is now available.

Does your company have more than one CertCentral account? Do you need to control which of your accounts can order certificates for specific company domains?

Domain locking allows you to control which of your CertCentral accounts can order certificates for your domains.

How does domain locking work?

DNS Certification Authority Authorization (CAA) resource records allow you to control which certificate authorities can issue certificates for your domains.

With domain locking, you can use this same CAA resource record to control which of your company's CertCentral accounts can order certificates for your domains.

How do I lock a domain?

To lock a domain:

  1. Enable domain locking for your account.
  2. Set up domain locking for a domain.
  3. Add the domain's unique verification token to the domain's DNS CAA resource record.
  4. Check the CAA record for the unique verification token.

To learn more, see:

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End of life for account upgrades from Symantec, GeoTrust, Thawte or RapidSSL to CertCentral™

From April 5, 2022, MDT, you can no longer upgrade your Symantec, GeoTrust, Thawte, or RapidSSL account to CertCentral™.

If you haven't already moved to DigiCert CertCentral, upgrade now to maintain website security and have continued access to your certificates.

Note: During 2020, DigiCert discontinued all Symantec, GeoTrust, Thawte, RapidSSL admin consoles, enrollment services, and API services.

How do I upgrade my account?

To upgrade your account, contact DigiCert Support immediately. For more information about the account upgrade process, see Upgrade from Symantec, GeoTrust, Thawte, or RapidSSL.

What happens if I don't upgrade my account to CertCentral?

After April 5, 2022, you must get a new CertCentral account and manually add all account information, such as domains and organizations. In addition, you won't be able to migrate any of your active certificates to your new account.

For help setting up your new CertCentral account after April 5, 2022, contact DigiCert Support.

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Scheduled Maintenance

On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC

On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.

How does this affect me?

This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.

During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

  • DigiCert 2020 scheduled maintenance
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