Filtering by: additional emails x clear
enhancement

CertCentral Orders page: New search options

On the Orders page, we added two new search options:

  • Certificate serial number
  • Additional email addresses*

The next time you search for an order, use the certificate's serial number or an additional email address to locate the certificate order.

*Note: When requesting a certificate or after submitting the request, you can add email addresses to a certificate order. This allows others to receive the certificate notification emails for the order, such as the certificate issued email.

To use the new search filters

  1. In the left main menu, go to Certificates > Orders.
  2. On the Orders page, in the Search box, enter a certificate's serial number or an additional email address on the order.
  3. Click Go.
fix

We fixed a bug where removing the approval step from the certificate order process blocked custom form field values from being recorded on the certificate's Order details page.

Now, if you create custom fields for your certificate order forms and enable the Skip approval step for your account, the custom order values are recorded on the certificate's Order details page.

Custom order from fields

In the sidebar menu, click Settings > Custom Order Fields. On the Custom Order Form Fields page, click Add Custom Order Form field. See Manage custom order form fields.

Skip approval step

In the sidebar menu, click Settings > Preferences. On the Division Preferences page, expand Advanced Settings. In the Certificate Request section, under Approval Steps, select Skip approval step: remove the approval step from your certificate order processes. See Remove the approval step from the certificate order process.

fix

We fixed a certificate order form bug where Additional Emails added to the order weren’t being recorded on the certificate's Order details page.

Now, if you add additional email address to the order for those you want to receive the certificate notification emails, the email addresses are recorded on the certificate's Order details page.

fix

We fixed a cancel order bug where cancelling a certificate renewal removed the renewal option from the order.

Note: To renew these certificates, you had to contact our Support team.

Now, if you cancel a certificate renewal, the renew option remains for the order, allowing you to renew the certificate later when ready.