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Upcoming critical maintenance

On Sunday July 19, 2020 from 07:00 to 09:00 UTC DigiCert will perform critical maintenance.

How does this affect me?

During maintenance, CertCentral, the CertCentral Service API, Direct Cert Portal, Direct API, and the Certificate Issuing Service will be down.

In addition, DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs and legacy Symantec consoles and their corresponding APIs.

Services that will be affected*

Access to:

  • CertCentral
  • CertCentral Service API
  • Direct Cert Portal
  • Direct API
  • Certificate Issuing Service CIS

Certificate issuance for:

  • CertCentral / Service API
  • Certificate Issuing Service (CIS)
  • Complete Website Security (CWS) / API
  • Direct Cert Portal / API
  • Managed PKI for SSL (MSSL) / API

*Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.

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Upcoming Emergency Maintenance

On Sunday June 28, 2020 from 07:00 to 08:00 UTC DigiCert will perform emergency maintenance.

How does this affect me?

During this time, DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs, legacy Symantec consoles and their corresponding APIs, for immediate certificate issuance, and for those using the APIs for automated tasks.

Emergency maintenance affects:

  • CertCentral / Service API
  • Certificate Issuing Service (CIS)
  • Complete Website Security (CWS) / API
  • Direct Cert Portal / API
  • Managed PKI for SSL (MSSL) / API

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you use the API for automated tasks, expect interruptions during this time.