Filtering by: customer order fields x clear
fix

We fixed a bug where removing the approval step from the certificate order process blocked custom form field values from being recorded on the certificate's Order details page.

Now, if you create custom fields for your certificate order forms and enable the Skip approval step for your account, the custom order values are recorded on the certificate's Order details page.

Custom order from fields

In the sidebar menu, click Settings > Custom Order Fields. On the Custom Order Form Fields page, click Add Custom Order Form field. See Manage custom order form fields.

Skip approval step

In the sidebar menu, click Settings > Preferences. On the Division Preferences page, expand Advanced Settings. In the Certificate Request section, under Approval Steps, select Skip approval step: remove the approval step from your certificate order processes. See Remove the approval step from the certificate order process.

fix

We fixed a certificate order form bug where Additional Emails added to the order weren’t being recorded on the certificate's Order details page.

Now, if you add additional email address to the order for those you want to receive the certificate notification emails, the email addresses are recorded on the certificate's Order details page.

fix

We fixed a cancel order bug where cancelling a certificate renewal removed the renewal option from the order.

Note: To renew these certificates, you had to contact our Support team.

Now, if you cancel a certificate renewal, the renew option remains for the order, allowing you to renew the certificate later when ready.

enhancement

We enhanced the add existing organization feature of the SSL/TLS certificate order process, enabling you to filter the existing organization list to see only organizations that are fully validated.

Note: If your CSR includes an organization currently used in your account, the Organization card auto populates with the organization's information contained in your account.

To manually add an existing organization when ordering your SSL/TLS certificate, click Add Organization. In the Add Organization window, check Hide non-validated organizations to filter the organizations so only the fully validated ones are shown.

Note: If you have more than nine active organizations in your account, the filter also works for the Organization drop-down list.

enhancement

We enhanced the Organization Unit(s) feature of the SSL/TLS certificate order process, enabling you to add multiple organization units. Previously, you could only add one organization unit.

Note: The Organization Unit(s) field on the request form will be auto populated with the values from your CSR.

To manually add organization units when ordering your SSL/TLS certificate, expand Additional Certificate Options and in the Organization Unit(s) field, you can now add one or more organization units.

Note: Adding organization units is optional. You can leave this field blank. However, if you do include organization units in your order, DigiCert will need to validate them before we can issue your certificate.

fix

We fixed a Custom Order Fields* bug preventing the feature from working properly when deactivating, activating, changing a field from required to optional, and changing a field from optional to required.

*Custom Order Fields is disabled by default. To enable this feature for your CertCentral account, please contact your DigiCert account representative. See Managing Custom Order Form Fields in the Advanced CertCentral Getting Started Guide.