We enhanced the Add Contact feature of the EV TLS/SSL certificate order process, enabling you to see if the existing contact listed is a CertCentral account user or a contact (non-CertCentral account user).
Previously, when adding an existing contact as a Verified Contact for your EV TLS certificate order, you were presented with a list of contacts to select from without a way to distinguish account users from non-account users.
With this improvement, the contacts listed are now categorized as Users (CertCentral account users) and Contacts (non-CertCentral account users).
Note: By default, the Allow non-CertCentral account users to be used as verified contacts feature is disabled for a CertCentral account.
How to enable the Allow non-CertCentral account users to be used as verified contacts feature
On the Division Preferences page (Settings > Preferences), in the Advance Settings section, under Verified Contacts, you can allow non-CertCentral account users to be used as verified contacts (check Allow non-DigiCert users to be used as verified contacts).
With the non-CertCentral user feature enabled, when adding verified contacts as part of the EV certificate request process, you will see two options: Existing Contact and New Contact. The Existing Contact option lets you assign a CertCenrtal user as the verified EV contact. The New Contact option lets you enter information for a non-CertCentral account user.