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Upcoming scheduled maintenance

Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).

Infrastructure-related maintenance downtime

The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.

Affected services:

CertCentral® / Services API

  • Unable to access your CertCentral account.
  • Services API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

CertCentral Automation / API

  • Reschedule automation events around maintenance.
  • If automation events cannot be rescheduled, retry failed events after services are restored.

CertCentral Discovery / API

  • Reschedule Discovery scans around maintenance.
  • If scans cannot be rescheduled, retry failed scans after services are restored.

CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)

  • Requests submitted during this time will fail.
  • APIs will return a "503 Service is unavailable" error.
  • Failed requests should be resubmitted after services are restored.

Direct Cert Portal / API

  • Unable to access your Direct Cert Portal account.
  • Direct Cert Portal API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

What can I do?
Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

compliance

Updated maintenance schedule

We rescheduled our maintenance window. On November 9, 2019 from 09:00 to 12:00 UTC, DigiCert will be performing some planned maintenance.

During this time, DigiCert services may be unavailable:

  • CertCentral
  • DigiCert website (digicert.com)
  • Certificate validation
  • Certificate issuance

DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

DigiCert Services API integrations

During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.