Filtering by: organization validation x clear

We enhanced the Order # details page for pending OV SSL and EV SSL certificate orders. In the DigiCert Needs To section, under Verify Organization Details, we now list the steps that need to be completed to validate the organization (e.g., complete Place of Business Verification) along with the status for each step: complete or pending.

Previously, we provided only a high-level overview of the organization validation process – Verify Organization Details – without offering any details as to what steps needed to be completed before the organization was fully validated.


We fixed a bug on the forms in CertCentral where the state/province/territory field appeared as being required when the country selected didn't require that information (for example when adding a new organization or a credit card).

Note: This bug didn't prevent you from completing these transactions. For example, you were still able to add an organization or a credit card with or without filling in the state/province/territory field.

Now, in the forms, the state/province/territory field is labeled as optional for countries that don't require this information as part of their transactions.

Note: US and Canada are the only countries that require you to add a state or province/territory.