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new

CertCentral: Update organization and technical contacts from the organization's details page

We are happy to announce you can now manage your organization and technical contacts from your organization's details page. This new feature allows you to replace incorrect contacts anytime.

Note: Before, you could only view the existing organization and technical contacts when visiting the organization's details page. The only way to replace an organization or technical contact was when requesting a TLS certificate.

The next time you visit an organization's details page, you can update the organization contact and technical contact for the organization. After editing a contact, you will see the new contact information the next time you order a certificate that includes organization and technical contacts.

Items to note when replacing contacts:

  • Replacing a contact is not retroactive and does not affect existing certificate orders, issued or pending.
  • Replacing the organization contact does not affect the organization validation. However, we will contact the organization directly to verify the new organization contact.

See for yourself

  1. In your CertCentral account, in the left main menu, go to Certificates > Organizations.
  2. On the Organizations page, select the name of the organization.
  3. On the organization's details page, you can now replace the organization contact and add, delete, and replace the technical contact.

Learn more:

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CertCentral Services API: Update organization and technical contacts

To help you manage the organization and technical contacts for your organizations in your API integrations, we added the following endpoints to the CertCentral Services API:

new

We added a new Add contact feature to the OV SSL/TLS certificate request forms allowing you to add a single technical contact and a single organization contact during the request process.

Previously, you were unable to add contacts when ordering OV SSL/TLS certificates (such as Secure Site SSL and Multi-Domain SSL certificates).

Note: A technical contact is someone we can contact should problems arise while processing your order. An organization contact is someone we can contact when completing the organization validation for your certificate.

enhancement

We enhanced the Add contact feature on the EV SSL/TLS certificate request forms allowing you to add a single technical contact and a single organization contact during the request process.

Previously, you could only add Verified Contacts (for EV) when ordering EV SSL/TLS certificates (such as Secure Site EV and EV Multi-Domain SSL).

Note: A technical contact is someone we can contact should problems arise while processing your order. An organization contact is someone we can contact when completing the organization validation for your certificate.