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Um Ihnen die Planung Ihrer zertifikatsbezogenen Aufgaben zu erleichtern, haben wir unser Wartungsfenster 2021 in Voraus geplant. Siehe  Geplante DigiCert-Wartung 2021 – Diese Seite wird mit allen Informationen zum Wartungsplan auf dem neuesten Stand gehalten.

Da wir Kunden auf der ganzen Welt haben, gibt es keine optimale Zeit für alle. Nach der Überprüfung der Nutzungsdaten unserer Kunden wählten wir Zeiten aus, in denen die wenigsten Kunden betroffen sind.

Unser Wartungsplan

  • Die Wartung wird für das erste Wochenende jedes Monats geplant, sofern nichts anderes mitgeteilt wird.
  • Jedes Wartungsfenster ist für eine Dauer von 2 Stunden geplant.
  • Obwohl wir zum Schutz ihres Service Redundanzen vorhalten, sind einige DigiCert-Dienste möglicherweise nicht verfügbar.
  • Sobald die Wartung abgeschlossen ist, werden alle normalen Operationen wieder aufgenommen.

Wenn Sie weitere Informationen zu diesen Wartungsfenstern benötigen, wenden Sie sich an Ihren Kundenbetreuer oder das DigiCert-Supportteam. Um Live-Updates zu erhalten, abonnieren Sie die DigiCert-Statusseite.

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On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming schedule maintenance

On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.

Service downtime

From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:

  • CertCentral / Services API
  • Direct Cert Portal / API
  • ACME
  • Discovery / API
  • ACME agent automation / API

API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.

Service interruptions

During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:

  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • DigiCert ONE
  • Automation service
  • CT Log monitoring
  • Vulnerability assessment
  • PCI compliance scans

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8
  • PKI Platform 7
  • QuoVadis TrustLink

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Upcoming scheduled maintenance

On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

  • PKI Platform 8
  • PKI Platform 7
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services

For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8 / API
  • PKI Platform 8 SCEP
  • PKI Platform 7 / API
  • PKI Platform 7 SCEP
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

  • Schedule your high-priority orders, renewals, and reissues around the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Kommende geplante Wartung

Am 6. Februar 2021 zwischen 22:00 - 24:00 MST (7. Februar 2021 zwischen 05:00 - 07:00 UTC), wird DigiCert kritische Wartungsarbeiten durchführen.

Während der Wartungsarbeiten werden die unten aufgeführten Dienste für ca. 60 Minuten nicht verfügbar sein. Aufgrund des Umfangs der durchgeführten Wartungsarbeiten kann es jedoch während des zweistündigen Wartungsfensters zu zusätzlichen Serviceunterbrechungen kommen.

Sie können sich dann nicht bei diesen Plattformen anmelden und auf diese Dienste und APIs zugreifen:

  • CertCentral / Service API
  • Direct Cert Portal / Direct Cert Portal API
  • Zertifikatsaussteller-Dienst (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME Agenteninformation / API

DigiCert wird nicht in der Lage sein, Zertifikate für diese Dienste und APIs auszustellen:

  • CertCentral-Services-API:
  • Direct Cert Portal / Direct Cert Portal API
  • Zertifikatsaussteller-Dienst (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • QV Trust Link

Diese Dienste werden von den Wartungsarbeiten nicht betroffen sein:

  • PKI-Plattform 8
  • PKI-Plattform 7
  • DigiCert ONE Manager

API-Hinweis:

  • Dienste zur Verarbeitung von zertifikatsbezogenen Transaktionen sind nicht verfügbar, z. B. das Anfordern von Zertifikaten, das Hinzufügen von Domänen und Validierungsanforderungen.
  • APIs werden den Fehler “cannot connect” zurückgeben.
  • Zertifikatsanforderungen, die während dieses Zeitfensters gestellt werden und eine Fehlermeldung "cannot connect" erhalten, müssen erneut gestellt werden, nachdem die Dienste wiederhergestellt wurden.

Was kann ich tun?

Planen Sie entsprechend:

  • Planen Sie Aufträge, Verlängerungen und Neuausstellungen mit hoher Priorität außerhalb der Wartungsarbeiten.
  • Rechnen Sie mit Unterbrechungen, wenn Sie APIs für die sofortige Ausstellung von Zertifikaten und automatisierte Aufgaben verwenden.
  • Abonnieren Sie die DigiCert Status -Seite, um Live-Updates zu erhalten.
  • Auf der Seite Geplante Wartung von DigiCert 2021 finden Sie die geplanten Wartungsdaten und -zeiten.

Die Dienste werden wiederhergestellt, sobald die Wartung abgeschlossen ist.