Change log | docs.digicert.com

Dezember 31, 2022

CIS 2022 api certificate issuance DigiCert One CertCentral PKI Platform 8 validation Direct Cert Portal QuoVadis PKI Platfom 8 API ACME scheduled maintenance SCEP ACME agent automation Discovery API Services API ACME agent automation API discovery

DIGICERT 2022 MAINTENANCE SCHEDULE

To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.

With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

Maintenance is scheduled for the first weekend of each month unless otherwise noted.
Each maintenance window is scheduled for 2 hours.
Although we have redundancies to protect your service, some DigiCert services may be unavailable.
All normal operations will resume once maintenance is completed.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.

Juli 9, 2022

2022 CertCentral PKI Platform 8 domain validation Direct Cert Portal TrustLink certificate issuance downtime ACME Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink organization validation ACME agent automation API discovery

Upcoming Schedule Maintenance

Some DigiCert services will be down for a total of 20 minutes during scheduled maintenance on July 9, 2022, 22:00 – 24:00 MDT (July 10, 2022, 04:00 – 06:00 UTC).

Infrastructure-related maintenance downtime

The services listed below will be down for a total of 20 minutes while we perform our infrastructure-related maintenance. The downtime consists of two 10-minute windows, one at the start and one at the end of the infrastructure-related work:

Start: 22:00 – 22:10 MDT (UTC -6)
End: 23:30 – 23:40 MDT (UTC -6)*

*The plan is to end our maintenance at approximately 23:30 MDT (UTC –6). However, if issues occur, we will need to end this work early, which means the second downtime may happen earlier than planned.

Affected services

CertCentral® / Services API

Unable to access your CertCentral account.
Services API will be unable to process requests.
APIs will return a "503 Service is unavailable" error.
Resubmit failed requests after services are restored.

CertCentral Automation / API

Reschedule automation events around maintenance.
If automation events cannot be rescheduled, retry failed events after services are restored.

Discovery / API

Reschedule Discovery scans around maintenance.
If scans cannot be rescheduled, retry failed scans after services are restored.

Direct Cert Portal / API

Unable to access your Direct Cert Portal account
Direct Cert Portal API will be unable to process requests.
APIs will return a "503 Service is unavailable" error.
Resubmit failed requests after services are restored.

QuoVadis® TrustLink® certificate issuance

TrustLink certificate requests submitted during this time will be delayed
Requests will be queued and processed after services are restored

PKI Platform 8 new domain and organization validation

New domains submitted for validation during this time will be delayed.
New organizations submitted for validation during this time will be delayed.
Requests will be queued and processed after services are restored.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Juni 4, 2022

CIS 2022 api DigiCert One PKI Platform 8 Direct Cert Portal TrustLink certificate issuance ACME scheduled maintenance SCEP ACME agent automation certificate issuing service (CIS) CertCentral discovery

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.

Services will be restored as soon as the maintenance is completed.

Mai 7, 2022

CIS 2022 DigiCert One CertCentral PKI Platform 8 domain validation Direct Cert Portal TrustLink certificate issuance downtime ACME certificate issuing service (CIS) Direct Cert Portal API ACME agent automation tls certificates Services API TLS certificate issuance TrustLink organization validation ACME agent automation API

Upcoming Schedule Maintenance

Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).

DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
See the DigiCert 2022 maintenance schedule for maintenance dates and times.

Services will be restored as soon as we complete the maintenance.

April 2, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API User Authorization Agent (UAA) services DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.

Note: Maintenance will be one hour earlier for those who don't observe daylight savings.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral® TLS certificate issuance:

TLS certificate requests submitted during this time will fail
Failed requests should be resubmitted after services are restored

CIS and CertCentral® SCEP:

Certificate Issuing Service (CIS) will be down
CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
Requests submitted during this time will fail
CIS APIs will return a "503 Service is unavailable" error
Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Failed requests should be resubmitted after services are restored

QuoVadis® TrustLink® certificate issuance:

TrustLink certificate requests submitted during this time will be delayed
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored
Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

März 5, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral™ TLS certificate issuance:

TLS certificate requests submitted during this time will fail
Failed requests should be resubmitted after services are restored

CIS and CertCentral™ SCEP:

Certificate Issuing Service (CIS) will be down
CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
Requests submitted during this time will fail
CIS APIs will return a "503 Service is unavailable" error
Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Failed requests should be resubmitted after services are restored

QuoVadis™ TrustLink™ certificate issuance:

TrustLink certificate requests submitted during this time will be delayed
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Februar 12, 2022

Document Signing Manager Enterprise PKI Manager CA Manager Automation Manager Discovery sensor firewall settings Secure Software Manager PKI Platform 8 IoT Device Manager certcentral QuoVadis validation services Account Manager 216.168.240.0/20 ACME agent automation API DigiCert One ACME New TrustLink discovery CIS Direct Cert Portal scheduled maintenance SCEP API access URL Direct Cert Portal API ACME agent automation IP address changes Discovery API Services API

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Expanding Range of IP Addresses Used for DigiCert Services

As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.

What do I need to do?

If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.

*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.

New range of IP addresses

Add this range of IP addresses to your allowlist: 216.168.240.0/20

Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.

Affected services:

CertCentral/Services API
ACME
Discovery/API
Discovery sensor firewall settings
ACME Automation/API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
API access URL
Direct Cert Portal/API
DigiCert website
Validation services
PKI Platform 8
PKI Platform 7 (Japan and Australia)
QuoVadis TrustLink
DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager

For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.

Januar 8, 2022

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal ACME scheduled maintenance SCEP ACME agent automation certificate issuing service (CIS) Services API TrustLink discovery

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Dezember 31, 2021

PKI Platform 7 QuoVadis ACME scheduled maintenance Direct Cert Portal API SCEP CIS api certificate issuance DigiCert One 2021 PKI Platform 8 validation certcentral Direct Cert Portal ACME agent automation Discovery API Services API ACME agent automation API discovery

Um Ihnen die Planung Ihrer zertifikatsbezogenen Aufgaben zu erleichtern, haben wir unser Wartungsfenster 2021 in Voraus geplant. Siehe Geplante DigiCert-Wartung 2021 – Diese Seite wird mit allen Informationen zum Wartungsplan auf dem neuesten Stand gehalten.

Da wir Kunden auf der ganzen Welt haben, gibt es keine optimale Zeit für alle. Nach der Überprüfung der Nutzungsdaten unserer Kunden wählten wir Zeiten aus, in denen die wenigsten Kunden betroffen sind.

Unser Wartungsplan

Die Wartung wird für das erste Wochenende jedes Monats geplant, sofern nichts anderes mitgeteilt wird.
Jedes Wartungsfenster ist für eine Dauer von 2 Stunden geplant.
Obwohl wir zum Schutz ihres Service Redundanzen vorhalten, sind einige DigiCert-Dienste möglicherweise nicht verfügbar.
Sobald die Wartung abgeschlossen ist, werden alle normalen Operationen wieder aufgenommen.

Wenn Sie weitere Informationen zu diesen Wartungsfenstern benötigen, wenden Sie sich an Ihren Kundenbetreuer oder das DigiCert-Supportteam. Um Live-Updates zu erhalten, abonnieren Sie die DigiCert-Statusseite.

Dezember 4, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platfom 8 API ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API discovery

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

November 6, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal TrustLink certificate issuance ACME DV SSL certificates scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API DV certificate issuance TrustLink ACME agent automation API discovery

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).

CertCentral infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:

DV certificate issuance for CertCentral, ACME, and ACME agent automation

DV certificate requests submitted during this time will fail
APIs will return a "cannot connect" error
Failed requests should be resubmitted after services are restored

CIS and SCEP

Certificate Issuing Service (CIS) will be down
Simple Certificate Enrollment Protocol (SCEP) will be down
DigiCert will be unable to issue certificates for CIS and SCEP
APIs will return a "cannot connect" error
Requests that return "cannot connect" errors should be resubmitted after services are restore

QuoVadis TrustLink certificate issuance

TrustLink certificate requests submitted during this time will fail
However, failed requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored, as required

This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .

PKI Platform 8 maintenance

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:

Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
Certificate issuance for PKI Platform 8 and its corresponding API.

Additionally:

APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Oktober 2, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 8 certificate issuance PKI Platform 8 validation ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API ACME agent automation API discovery

Upcoming Schedule Maintenance

On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 20 minutes:

You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

September 11, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 8 certificate issuance PKI Platform 8 validation PKI Platfom 8 API ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API ACME agent automation API discovery

Upcoming Schedule Maintenance

On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 60 minutes:

You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete our maintenance.

Juni 5, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis scheduled maintenance SCEP Services API

Upcoming scheduled maintenance

On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Mai 1, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API DigiCert ONE Managers

Upcoming scheduled maintenance

On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services:

CertCentral / Service API
ACME
ACME agent automation / API
Direct Cert Portal / API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
QuoVadis TrustLink

Services not affected

PKI Platform 8
PKI Platform 7
DigiCert ONE managers

API note:

APIs will return "cannot connect" errors.
Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

April 3, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis ACME scheduled maintenance Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API discovery DigiCert ONE Managers

Upcoming scheduled maintenance

On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services

For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:

CertCentral / Service API
ACME
ACME agent automation / API
Direct Cert Portal / API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
QuoVadis TrustLink

Services not affected

These services are not affected by the maintenance activities:

PKI Platform 8 / API
PKI Platform 8 SCEP
PKI Platform 7 / API
PKI Platform 7 SCEP
DigiCert ONE managers

API note:

APIs will return "cannot connect" errors.
Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

März 20, 2021

APIs critical maintenance Protocols PKI Platform 8

PKI Platform 8 – Kritische Wartung

Am 20. März 2021 zwischen 18:00 - 24:00 MST (21. März 2021 zwischen 00:00 - 06:00 UTC), wird DigiCert kritische Wartungsarbeiten an der PKI Plattform 8 durchführen. Während der Wartungsarbeiten werden die PKI Platform 8 und die zugehörige API für etwa sechs Stunden nicht verfügbar sein.

Wie wirkt sich dies auf mich aus?

Für etwa sechs Stunden:

Können Sie sich nicht bei Ihrer PKI Platform 8 anmelden, um konsoleninterne Zertifikatslebenszyklusaufgaben auszuführen.
Können Sie keine der entsprechenden APIs oder Protokolle Ihrer PKI Platform 8 verwenden (z. B. SOAP, REST, SCEP, Intune SCEP und EST), um Aktionen bezüglich des Zertifikatslebenszyklus durchzuführen.
Sie könne Folgendes nicht tun:
- Zertifikate registrieren: neue, erneuerte oder neu ausgestellte Zertifikate
- Domänen und Organisationen hinzufügen
- Überprüfungsanfragen einreichen
- Berichte anzeigen, Zertifikate widerrufen und Profile erstellen
- Benutzer hinzufügen, Zertifikate anzeigen und Zertifikate herunterladen
DigiCert ist nicht in der Lage, Zertifikate für PKI Platform 8 und die entsprechende API auszustellen.
APIs werden den Fehler "cannot connect" zurückgeben.
Zertifikatsregistrierungen, die den Fehler "cannot connect" erhalten, müssen erneut eingereicht werden, nachdem DigiCert die Dienste wiederhergestellt hat.

Nicht betroffene Dienste:

Die kritische Wartung hat keine Auswirkungen auf diese Dienste:

PKI-Plattform 7
DigiCert ONE
CertCentral / Service API
Direct Cert Portal / API
Zertifikatsaussteller-Dienst (CIS)
CertCentral Simple Certificate Enrollment Protocol (SCEP)
QuoVadis TrustLink
Discovery / API
ACME
ACME Agenteninformation / API

Was kann ich tun?

Planen Sie entsprechend:

Planen Sie Aufträge, Verlängerungen und Neuausstellungen mit hoher Priorität außerhalb der kritischen Wartungsarbeiten.
Rechnen Sie mit Unterbrechungen, wenn Sie APIs und Protokolle für die sofortige Ausstellung von Zertifikaten und andere automatisierte Aufgaben verwenden.
Um Live-Wartungs-Updates zu erhalten, abonnieren Sie die DigiCert-Statusseite . Dies beinhaltet E-Mails für den Beginn und das Ende der Wartungsarbeiten.
Geplante und kritische Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2021

Die Dienste werden wiederhergestellt, sobald wir die Wartungsarbeiten abgeschlossen haben.

März 6, 2021

Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

Schedule your high-priority orders, renewals, and reissues around the maintenance window.
To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

Februar 16, 2021

Partner Lab critical maintenance PKI Platform 8

PKI Platform 8 Partner Lab – Kritische Wartung

Am 16. Februar 2021 zwischen 18:00 - 22:00 MST (17. Februar 2021 zwischen 01:00 - 05:00 UTC) wird DigiCert kritische Wartungsarbeiten an dem PKI Platform 8 Partner Lab durchführen.

Wie wirkt sich dies auf mich aus?

Für etwa vier Stunden:

Können Sie nicht auf das Partner Lab und die entsprechende API zugreifen.
Können Sie keine Zertifikatsanfragen einsenden
Können Sie über das Partner Lab nicht auf eines der Portale der DigiCert PKI Platform 8 zugreifen.
DigiCert wird nicht in der Lage sein, Testzertifikate für das Partner Lab über eine API auszustellen.

Dies hat keine Auswirkungen auf:

PKI Platform 8 – Production
PKI-Plattform 7
DigiCert ONE

Was kann ich tun?

Planen Sie entsprechend.

Planen Sie Ihre Partner-Lab-Tests außerhalb der kritischen Wartungsarbeiten, einschließlich der Beauftragung, Erneuerung und Neuausstellung von Testzertifikaten.
Rechnen Sie mit Unterbrechungen, wenn Sie die Partner Lab API zum Testen der sofortigen Zertifikatsausstellung und für automatisierte Aufgaben verwenden.
Geplante und kritische Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2021

Die Dienste werden wiederhergestellt, sobald wir die Wartungsarbeiten abgeschlossen haben.

Februar 8, 2021

PKI Platform 8 Partner Lab critical maintenance

PKI Platform 8 Partner Lab – Kritische Wartung

Am 8. Februar 2021, zwischen 18:00 - 24:00 MST (9. Februar 2021, zwischen 01:00 - 07:00 UTC), wird DigiCert kritische Wartungsarbeiten an den PKI Platform 8 Partner Labs durchführen.

Wie wirkt sich dies auf mich aus?

Für etwa sechs Stunden:

Können Sie nicht auf das Partner Lab und die entsprechende API zugreifen.
Können Sie keine Zertifikatsanträge einreichen oder über das Partner Lab auf eines der Portale der DigiCert PKI Platform 8 zugreifen.
DigiCert wird nicht in der Lage sein, Testzertifikate für die Partner Lab Plattform über eine API auszustellen.

Dies hat keine Auswirkungen auf:

PKI Platform 8 – Production
PKI-Plattform 7
DigiCert ONE

Was kann ich tun?

Planen Sie entsprechend.

Planen Sie Ihre Partner-Lab-Tests außerhalb der kritischen Wartungsarbeiten, einschließlich der Beauftragung, Erneuerung und Neuausstellung von Testzertifikaten.
Rechnen Sie mit Unterbrechungen, wenn Sie die Partner Lab API zum Testen der sofortigen Zertifikatsausstellung und für automatisierte Aufgaben verwenden.
Geplante und kritische Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2021

Die Dienste werden wiederhergestellt, sobald wir die Wartungsarbeiten abgeschlossen haben.

Dezember 6, 2020

discovery MSSL CIS CWS certificate issuance PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis QV Trust Link ACME Direct Cert Portal API ACME agent automation CertCentral Services API Discovery API ACME agent automation API

Geplante Wartung

Am 6. Dezember 2020 von 08:00 bis 10:00 UTC wird DigiCert eine geplante Wartung durchführen.

Wie wirkt sich dies auf mich aus?

Der Zugriff auf diese Dienste und APIs kann während der Wartung beeinträchtigt sein:

CertCentral-Services-API:
Direct Cert Portal / Direct Cert Portal API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Discovery / API
ACME
ACME Agenteninformation / API

Außerdem kann die Ausstellung von Zertifikaten für diese Dienste und APIs betroffen sein:

CertCentral-Services-API:
Direct Cert Portal / Direct Cert Portal API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS) / API
Managed PKI for SSL (MSSL) / API
PKI-Plattform 7 / PKI-Plattform 8
QV Trust Link

Was kann ich tun?

Planen Sie entsprechend.

Planen Sie Aufträge, Verlängerungen, Neuausstellungen und Duplikate mit hoher Priorität ausserhalb des Wartungsfensters.
Wenn Sie die APIs für sofortige Zertifikatsausstellungen und automatisierte Aufgaben verwenden, sollten Sie mit Unterbrechungen während dieser Zeit rechnen.

Die Services werden wiederhergestellt, sobald die Wartung abgeschlossen ist.

Geplante Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2020
Um Live-Updates zu erhalten, abonnieren Sie die DigiCert-Statusseite .

November 8, 2020

ACME Direct Cert Portal API ACME agent automation CertCentral Services API Discovery API ACME agent automation API MSSL PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis QV Trust Link CIS CWS certificate issuance

Geplante Wartung

Am 8. November 2020 von 08:00 bis 10:00 UTC wird DigiCert eine geplante Wartung durchführen.

Wie wirkt sich dies auf mich aus?

Der Zugriff auf diese Dienste und APIs kann während der Wartung beeinträchtigt sein:

CertCentral-Services-API:
Direct Cert Portal / Direct Cert Portal API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Discovery / API
ACME
ACME Agenteninformation / API

Außerdem kann die Ausstellung von Zertifikaten für diese Dienste und APIs betroffen sein:

CertCentral-Services-API:
Direct Cert Portal / Direct Cert Portal API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS) / API
Managed PKI for SSL (MSSL) / API
PKI-Plattform 7 / PKI-Plattform 8
QV Trust Link

Was kann ich tun?

Planen Sie entsprechend.

Planen Sie Aufträge, Verlängerungen, Neuausstellungen und Duplikate mit hoher Priorität ausserhalb des Wartungsfensters.
Wenn Sie die APIs für sofortige Zertifikatsausstellungen und automatisierte Aufgaben verwenden, sollten Sie mit Unterbrechungen während dieser Zeit rechnen.

Die Services werden wiederhergestellt, sobald die Wartung abgeschlossen ist.

Geplante Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2020
Um Live-Updates zu erhalten, abonnieren Sie die DigiCert-Statusseite.

Oktober 4, 2020

certificate issuance PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis 2020 QV Trust Link Services access CIS CWS Direct Cert Portal API CertCentral Services API Partner Portals MSSL

Geplante Wartung

Am Sonntag, den 4. Oktober zwischen 07:00 - 09:00 UTC, wird DigiCert eine geplante Wartung durchführen.

Wie wirkt sich dies auf mich aus?

Obwohl wir während dieser Zeit zum Schutz ihres Service Redundanzen vorhalten, sind einige DigiCert-Dienste möglicherweise nicht verfügbar.

Der Zugriff auf diese Dienste und APIs kann während der Wartung beeinträchtigt sein:

CertCentral / Service API
Direct Cert Portal / API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Discovery API
ACME
ACME-Agent-Automatisierung

Außerdem kann die Ausstellung von Zertifikaten für diese Dienste und APIs betroffen sein:

CertCentral / Service API
Direct Cert Portal / API
Zertifikatsaussteller-Dienst (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS) / API
Managed PKI for SSL (MSSL) / API
Symantec, GeoTrust und Thawte-Partnerportale / APIs
PKI-Plattform 7 / PKI-Plattform 8
QV Trust Link

Was kann ich tun?

Stellen Sie sich bitte darauf ein. Planen Sie Aufträge, Verlängerungen, Neuausstellungen und Duplikate mit hoher Priorität ausserhalb des Wartungsfensters. Wenn Sie die APIs für sofortige Zertifikatsausstellungen und automatisierte Aufgaben verwenden, sollten Sie mit Unterbrechungen während dieser Zeit rechnen.

Die Services werden wiederhergestellt, sobald die Wartung abgeschlossen ist.

Geplante Wartungsdaten und -zeiten finden Sie unter DigiCert geplante Wartung 2020
Für Live-Updates abonnieren Sie die DigiCert-Statusseite.