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August 6, 2022

CIS 2022 maintenance simple certificate enrollment profile. CertCentral Direct Cert Portal downtime ACME SCEP Direct Cert Portal API ACME agent automation certificate issuing service (CIS) Discovery API Services API ACME agent automation API discovery delayed responses
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Upcoming scheduled maintenance

Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).

Infrastructure-related maintenance downtime

The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.

Affected services:

CertCentral® / Services API

  • Unable to access your CertCentral account.
  • Services API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

CertCentral Automation / API

  • Reschedule automation events around maintenance.
  • If automation events cannot be rescheduled, retry failed events after services are restored.

CertCentral Discovery / API

  • Reschedule Discovery scans around maintenance.
  • If scans cannot be rescheduled, retry failed scans after services are restored.

CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)

  • Requests submitted during this time will fail.
  • APIs will return a "503 Service is unavailable" error.
  • Failed requests should be resubmitted after services are restored.

Direct Cert Portal / API

  • Unable to access your Direct Cert Portal account.
  • Direct Cert Portal API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

What can I do?
Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

Juni 4, 2022

CIS 2022 api DigiCert One PKI Platform 8 Direct Cert Portal TrustLink certificate issuance ACME scheduled maintenance SCEP ACME agent automation certificate issuing service (CIS) CertCentral discovery
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Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.

Services will be restored as soon as the maintenance is completed.

Mai 7, 2022

CIS 2022 DigiCert One CertCentral PKI Platform 8 domain validation Direct Cert Portal TrustLink certificate issuance downtime ACME certificate issuing service (CIS) Direct Cert Portal API ACME agent automation tls certificates Services API TLS certificate issuance TrustLink organization validation ACME agent automation API
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Upcoming Schedule Maintenance

Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).

DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • See the DigiCert 2022 maintenance schedule for maintenance dates and times.

Services will be restored as soon as we complete the maintenance.

April 2, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API User Authorization Agent (UAA) services DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance
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Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.

Note: Maintenance will be one hour earlier for those who don't observe daylight savings.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral® TLS certificate issuance:

  • TLS certificate requests submitted during this time will fail
  • Failed requests should be resubmitted after services are restored

CIS and CertCentral® SCEP:

  • Certificate Issuing Service (CIS) will be down
  • CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
  • Requests submitted during this time will fail
  • CIS APIs will return a "503 Service is unavailable" error
  • Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Failed requests should be resubmitted after services are restored

QuoVadis® TrustLink® certificate issuance:

  • TrustLink certificate requests submitted during this time will be delayed
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored
  • Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

März 5, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance
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Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral™ TLS certificate issuance:

  • TLS certificate requests submitted during this time will fail
  • Failed requests should be resubmitted after services are restored

CIS and CertCentral™ SCEP:

  • Certificate Issuing Service (CIS) will be down
  • CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
  • Requests submitted during this time will fail
  • CIS APIs will return a "503 Service is unavailable" error
  • Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Failed requests should be resubmitted after services are restored

QuoVadis™ TrustLink™ certificate issuance:

  • TrustLink certificate requests submitted during this time will be delayed
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Januar 8, 2022

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal ACME scheduled maintenance SCEP ACME agent automation certificate issuing service (CIS) Services API TrustLink discovery
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Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Über

DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.

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