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Revoke a credential

When you revoke a credential, you are removing the validity of a certificate.


Users with Client Administrator permissions can revoke credentials for all users in their account.

To revoke a credential:

  1. In DigiCert ONE, in the Manager menu (top right), select Document Trust.

  2. In the DigiCert​​®​​ Document Trust Manager menu, select Credentials > All credentials.

  3. Hover over the credential nickname you want to revoke, select the Revoke icon.

  4. A pop-up window will appear. From the dropdown menu, select the reason for revoking credential.

    Reasons for revoking credentials

    Key compromise

    A computer is stolen or a smart card is lost.

    Affiliation changed

    An employee is terminated or suspended.


    If a smart card fails or the legal name of a user has changed.

    Cessation of operation

    An issued certificate is replaced.

  5. Select Revoke.