Enroll/Renew notification retry count settings

Configure the Enroll/Renew notification retry count settings using extra-conf.json and deliver it to all the users in your environment. For more information about extra-conf.json file, refer to Configure via GPO or Device Management solution.

If you want to adjust this value when your network environment is unstable and users frequently receive Enroll or Renew retry notifications. By default, the notification appears after the fifth retry.

At first, configure the retry count in your local environment at ~/.digicert-trust-assistant/config.json for notifyAfterEnrollRenewRetryCount parameter.

{
...
  "services": [
  ...
    {
      "index": 4,
      "name": "CertMgmtService",
      "enable": true,
      "setting": {
        "authenticate": true,
        "ignore": [],
        "removable": true,
        "notifyAfterEnrollRenewRetryCount": 5
      }
    },
  ...
  ]
...
}

Find the appropriate timeout value, then create extra-conf.json file to deliver through GPO or Device Management solution.

Use the following template for extra-conf.json which overrides the default 5 retry count for all users using DigiCert Trust AssistantDigiCert Trust Assistant in your environment.

{
  "services": [
    {
      "name": "CertMgmtService",
      "setting": {
        "notifyAfterEnrollRenewRetryCount": <retry count>
      }
    }
  ]
}