Network timeout settings
You can configure network timeout settings using extra-conf.json and deliver it to all the users in your environment. Use this configuration if you encounter frequent timeout issues in your environment when DigiCert® Trust Assistant tries to access outside hosts. For more information about extra-conf.json file, refer to Configure via GPO or Device Management solution.
Warning
If you encounter timeout issues, we recommend fixing the network delay in your environment.
Make sure that your environment has clear connectivity to the hosts mentioned in the Network requirements. If there are any delays, contact your network operator to examine the network for any issues.
Increasing the timeout value using this configuration should be the last option.
At first, set the timeout value for timeoutSec parameter in your local environment in ~/.digicert-trust-assistant/config.json. The default value is 10 seconds.
{
...
"setting": {
...
"dcTlsClient": {
"timeoutSec": 10
}
},
...
}
Warning
Setting this value too high may cause performance degradation or lead to operations becoming unresponsive.
Use the following template for extra-conf.json which overrides the default 10 second timeout for all users using DigiCert® Trust Assistant in your environment.
{
"setting": {
"dcTlsClient": {
"timeoutSec": <timeout in seconds>
}
}
}