Review platform activity and access
Account Manager provides access to platform audit logs, including:
Sign-in and sign-out activity
Password changes
IP addresses
User lockouts
Authentication changes
User role changes
Other platform administration actions
Product audit logs record activities specific to each product. Review both platform and product logs when an investigation involves account access and product activity.
On the cadence required by your agency and whenever responsibilities change:
Confirm that each standard user and service user has a current business need.
Review Account Manager and product role assignments separately.
Review permissions combined through multiple roles.
Remove roles that are no longer required.
Review API credentials for ownership, use, and expiration.
Investigate unexpected authentication, user, role, credential, or platform administration activity.