Diciembre 31, 2022
DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
- Maintenance is scheduled for the first weekend of each month unless otherwise noted.
- Each maintenance window is scheduled for 2 hours.
- Although we have redundancies to protect your service, some DigiCert services may be unavailable.
- All normal operations will resume once maintenance is completed.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Mayo 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
Abril 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Marzo 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Febrero 12, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
- CertCentral/Services API
- ACME
- Discovery/API
- Discovery sensor firewall settings
- ACME Automation/API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- API access URL
- Direct Cert Portal/API
- DigiCert website
- Validation services
- PKI Platform 8
- PKI Platform 7 (Japan and Australia)
- QuoVadis TrustLink
- DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
Enero 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Diciembre 31, 2021
Para que sea más fácil planificar sus tareas relacionadas con sus certificados, hemos programado nuestro cronograma de períodos de mantenimiento para 2021 con anticipación. Consulte Mantenimiento programado para 2021 de DigiCert (esta página se actualiza con toda la información del cronograma de mantenimiento).
Debido a que tenemos clientes en todo el mundo, entendemos que no hay un buen momento para todos. Sin embargo, luego de examinar la información de uso por los clientes, seleccionamos los horarios que afectarán a la menor cantidad de clientes posible.
Acerca de nuestro cronograma de mantenimiento
- Programamos el mantenimiento para el primer fin de semana de cada mes, salvo indicación contraria.
- Cada período de mantenimiento dura 2 horas.
- Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles.
- Todas las funciones normales volverán a estar disponibles tras el mantenimiento.
Si necesita más información sobre estos períodos de mantenimiento, comuníquese con su gestor de cuentas o con el equipo de asistencia de DigiCert. Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.
Diciembre 4, 2021
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Noviembre 6, 2021
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
- DV certificate requests submitted during this time will fail
- APIs will return a "cannot connect" error
- Failed requests should be resubmitted after services are restored
CIS and SCEP
- Certificate Issuing Service (CIS) will be down
- Simple Certificate Enrollment Protocol (SCEP) will be down
- DigiCert will be unable to issue certificates for CIS and SCEP
- APIs will return a "cannot connect" error
- Requests that return "cannot connect" errors should be resubmitted after services are restore
QuoVadis TrustLink certificate issuance
- TrustLink certificate requests submitted during this time will fail
- However, failed requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored, as required
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
- Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
- Certificate issuance for PKI Platform 8 and its corresponding API.
Additionally:
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Octubre 2, 2021
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Septiembre 11, 2021
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete our maintenance.
Agosto 7, 2021
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Julio 10, 2021
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
- CertCentral / Services API
- Direct Cert Portal / API
- ACME
- Discovery / API
- ACME agent automation / API
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- DigiCert ONE
- Automation service
- CT Log monitoring
- Vulnerability assessment
- PCI compliance scans
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- QuoVadis TrustLink
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Mayo 1, 2021
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Abril 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Marzo 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Febrero 6, 2021
Próximo mantenimiento programado
El 6 de febrero de 2021 de 22:00 a 24:00 MST (7 de febrero de 2021 de 05:00 a 07:00 UTC), DigiCert realizará mantenimiento crítico.
Durante el mantenimiento, los servicios que se enumeran a continuación estarán inactivos unos 60 minutos. Sin embargo, debido al alcance del trabajo que se está realizando, es posible que haya interrupciones adicionales en el servicio durante el período de mantenimiento de dos horas.
No podrá iniciar sesión en estas plataformas y acceder a estos servicios y a estas API:
- CertCentral/API de servicio
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Discovery/API
- ACME
- Automatización del agente ACME/API
DigiCert no podrá emitir certificados para estos servicios y API:
- CertCentral/API de servicios
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Complete Website Security (CWS)/API
- PKI administrada para SSL (MSSL)/API
- Enlace de confianza QV
Estos servicios no se verán afectados por las actividades de mantenimiento:
- Plataforma PKI 8
- Plataforma PKI 7
- Administradores de DigiCert ONE
Nota sobre la API:
- Los servicios para procesar transacciones relacionadas con los certificados no estarán disponibles, como solicitar certificados, agregar dominios y realizar solicitudes de validación.
- Las API devolverán errores de “no se puede conectar”.
- Las solicitudes de certificados realizadas durante este período que reciban un mensaje de error "no se puede conectar" tendrán que volver a realizarse un vez que se restablezcan los servicios.
¿Qué puedo hacer?
Planifique en consecuencia:
- Programe los pedidos, renovaciones y reemisiones de prioridad alta en torno al período de mantenimiento.
- Espere que ocurran interrupciones si usa las API para la emisión de certificados inmediata y las tareas automatizadas.
- Suscríbase a la página Estado de DigiCert para recibir actualizaciones en vivo, .
- Consulte el mantenimiento programado para 2021 de DigiCert para consultar las fechas y horas del mantenimiento programado.
Los servicios se restablecerán tan pronto como se complete el mantenimiento.
Enero 9, 2021
Próximo mantenimiento programado
El 9 de enero de 2021 de 22:00 a 24:00 MST (10 de enero de 2021 de 05:00 a 07:00 UTC), DigiCert realizará mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
¿Qué puede hacer?
Planifique en consecuencia.
- Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
- Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.
- Para las fechas y horas de mantenimiento programado, consulte Mantenimiento programado para 2021 de DigiCert.
Los servicios se restablecerán tras el mantenimiento.
Diciembre 6, 2020
Mantenimiento programado
El 6 de diciembre de 2020 de 08:00 a 10:00 UTC, DigiCert realizará mantenimiento programado.
¿Cómo me afecta esto?
Durante el mantenimiento, el acceso a estos servicios y a estas API puede verse afectado:
- CertCentral/API de servicios
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Discovery/API
- ACME
- Automatización del agente ACME/API
Además, la emisión de certificados para estos servicios y API puede verse afectada:
- CertCentral/API de servicios
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Complete Website Security (CWS)/API
- PKI administrada para SSL (MSSL)/API
- Plataforma PKI 7/plataforma PKI 8
- Enlace de confianza QV
¿Qué puedo hacer?
Planifique en consecuencia.
- Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
- Si usa las API para tareas automatizadas y emisiones de certificados inmediatas, espere interrupciones durante este período.
Los servicios se restablecerán tan pronto como se complete el mantenimiento.
- Para las fechas y horas de mantenimiento programado, consulte Mantenimiento programado para 2020 de DigiCert.
- Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert .
Noviembre 8, 2020
Mantenimiento programado
El 8 de noviembre de 2020 de 08:00 a 10:00 UTC, DigiCert realizará mantenimiento programado.
¿Cómo me afecta esto?
Durante el mantenimiento, el acceso a estos servicios y a estas API puede verse afectado:
- CertCentral/API de servicios
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Discovery/API
- ACME
- Automatización del agente ACME/API
Además, la emisión de certificados para estos servicios y API puede verse afectada:
- CertCentral/API de servicios
- Portal Direct Cert/API del Portal Direct Cert
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- Complete Website Security (CWS)/API
- PKI administrada para SSL (MSSL)/API
- Plataforma PKI 7/plataforma PKI 8
- Enlace de confianza QV
¿Qué puedo hacer?
Planifique en consecuencia.
- Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
- Si usa las API para tareas automatizadas y emisiones de certificados inmediatas, espere interrupciones durante este período.
Los servicios se restablecerán tan pronto como se complete el mantenimiento.
- Para las fechas y horas de mantenimiento programado, consulte Mantenimiento programado para 2020 de DigiCert.
- Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.
Septiembre 13, 2020
Próximo mantenimiento programado
El domingo 13 de septiembre de 2020, desde las 7:00 hasta las 9:00 UTC,, DigiCert hará el mantenimiento programado.
¿Cómo me afecta esto?
Durante el mantenimiento, asignaremos nuevas direcciones IP exclusivas a nuestro servidor de correo CertCentral, algunos de nuestros servicios y algunas de nuestras API.
Servicios afectados:
- Correos electrónicos de CertCentral
- CertCentral
- API de servicios de CertCentral
- Servicio de emisión de certificados (CIS)
- Protocolo de inscripción de certificados simple (SCEP)
- URL de acceso API
- Portal Direct Cert
- API del Portal Direct Cert
- Configuración del firewall del sensor Discovery
- API Discovery
- ACME
- Automatización del agente ACME
- Sitio web de DigiCert
Para obtener más detalles y una referencia sencilla, consulte nuestro artículo de la base de conocimientos de cambios a las direcciones IP.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puedo hacer?
- Actualizar las listas de permitidos y los filtros de correos electrónicos
Para el 13 de septiembre de 2020, actualice las listas de permitidos y filtros de correo electrónico para las direcciones IP para asegurarse de no perderse correos electrónicos importantes y para mantener sus servicios de DigiCert e integraciones de la API funcionando según lo previsto. - Programar las tareas alrededor del mantenimiento
Planifique en consecuencia y programe los pedidos, renovaciones, reemisiones y emisiones de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento. - Referencias
- Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.
- Para las fechas y horas de mantenimiento programado, consulte Mantenimiento programado para 2020 de DigiCert
Junio 23, 2020
Disponibilidad general del soporte del protocolo ACME de CertCentral
Nos complace anunciar la disponibilidad general de una de nuestras herramientas de automatización: soporte del protocolo ACME. Su período beta abierto ha finalizado, y ahora está listo para los entornos de producción.
Con ACME + CertCentral, use su cliente ACME preferido para automatizar su implementación de certificados SSL/TLS y eliminar el tiempo que pasa llevando a cabo las instalaciones de certificados manualmente.
La compatibilidad del protocolo ACME de CertCentral le deja automatizar implementaciones de certificados OV y EV SSL/TLS de 1 años, 2 años y con validez personalizada. Nuestro protocolo ACME también admite la opción de perfil del certificado de intercambio firmado de HTTP para que pueda automatizar sus implementaciones de certificados de intercambio firmado de HTTP.
ACME en CertCentral
Para acceder a ACME en su cuenta de CertCentral, vaya a la página URL de directorios ACME (en el menú izquierdo principal, vaya a Automatización > URL de directorios ACME).
Para obtener más información, consulte:
Junio 15, 2020
La integración ACME de DigiCert ahora admite el uso de campos personalizados
Nos complace anunciar que el protocolo ACME de DigiCert ahora admite campos personalizados en los formularios de solicitud usados para crear sus URL del directorio ACME.
Para obtener más información, consulte:
Septiembre 9, 2019
Hemos agregado dos nuevas características a la página Certificados que caducan (en la barra lateral, haga clic en Certificados >Certificados que caducan), lo que hace que sea más fácil administrar notificaciones de renovación para sus certificados que caducan.
En primer lugar, agregamos una columna de Avisos de renovación con una casilla interactiva. Use esta casilla para activar o desactivar los avisos de renovación de un certificado que caduca.
En segundo lugar, hemos agregado dos filtros de Avisos de renovación: Desactivado y Activado. Estos filtros le dejan ver solo los pedidos de certificados que tengan avisos de renovación activados o desactivados.
En la API de servicios de DigiCert, hemos actualizado los parámetros de respuesta de terminales Listado de claves y Obtener información de claves, lo que le deja ver la organización vinculada con sus pedidos de certificados ACME.
Ahora, cuando llame a los terminales Listado de claves y Obtener información de clavse, le devolveremos el nombre de la organización (organization_name) vinculada con el pedido de certificado ACME en la respuesta.
Julio 30, 2019
Mejoramos nuestro protocolo ACME agregando compatibilidad con la opción de perfil del certificado de Intercambio firmado de HTTP. Ahora puede usar su cliente ACME para pedir certificados OV y EV SSL/TLS con la extensión CanSignHttpExchanges incluida.
Primero, cree la URL del directorio ACME para su certificado de Intercambios firmados de HTTP. Luego, use su cliente ACME para emitir e instalar el CanSignHttpExchanges con la extensión CanSignHttpExchanges.
Vea URL del directorio ACME para certificados de Intercambio firmado de HTTP y guía del usuario ACME.
Antecedentes
La opción del perfil del certificado Intercambio firmado de HTTP se usa para abordar el problema de visualización de URL AMP por el que su marca no aparece en la barra de direcciones. Vea Mostrar mejor las URL AMP con Intercambios firmados y Obtener su certificado de Intercambios firmados de HTTP.
Esta opción de perfil le permite incluir la extensión CanSignHttpExchanges en los certificados OV y EV SSL/TLS. Una vez habilitada para su cuenta, la opción Incluir la extensión CanSignHttpExchanges en el certificado aparecen en sus formularios Agregar URL del directorio ACME.
Para activar este perfil del certificado para su cuenta, póngase en contacto con el administrador de su cuenta o comuníquese con nuestro Equipo de asistencia.
Actualizamos los íconos de información de la lista de URL del directorio ACME en la página Acceso a la cuenta para ayudarlo a identificar rápidamente los certificados que incluyen una opción del perfil del certificado (por ejemplo, Intercambios firmados de HTTP).
En el menú lateral, haga clic en Cuenta > Acceso a la cuenta. En la página Acceso a la cuenta, en la sección URL del directorio ACME, haga clic en el ícono de información para ver los detalles sobre el certificado que se puede pedir a través de la URL del directorio ACME.
En la API de servicios de DigiCert, mejoramos los parámetros de respuesta del terminal Lista de claves, para que pueda ver la URL del directorio ACME. Ahora, cuando pida el terminal Lista de claves, se devuelve la URL ACME (acme_urls), así como la información de la clave API (api_keys) en la respuesta.
En la API de servicios de DigiCert, hemos mejorado el terminal Obtener información de clave para que pueda obtener información de las URL del directorio ACME.
Incluya la Id. de la URL de directorio ACME en la llamada al terminal Obtener información de clave (/key/,{{key_id}} en el cual key_id está la Id. de la URL de directorio ACME) para obtener información sobre una URL de directorio ACME.
Junio 5, 2019
Solucionamos un error en la página Solicitar un certificado de la URL de invitado, en la que hacer clic en Pedir ahora lo redirigía a la página de inicio de sesión de la cuenta de DigiCert.
Ahora cuando pide un certificado desde una URL de invitado y hace clic en Pedir ahora,, su solicitud se envía al administrador de su cuenta para su aprobación. Para obtener más información sobre las URL de invitado, vea Administrar URL de invitado.
Agregamos la función Usuario de autorenovación a la página Nueva división que opcionalmente le permite establecer un usuario predeterminado para los pedidos de autorenovación de la división al crear una nueva división. Si se establece, este usuario reemplaza al solicitante original en los pedidos de autorevocación de certificados de todas las divisiones y ayuda a evitar las interrupciones de autorenovación.
En su cuenta, en el menú lateral, haga clic en Cuenta > Divisiones. En la página Divisiones, haga clic en Nueva división. En la página Nueva división, en la lista desplegable Usuario de autorenovación, establezca un usuario predeterminado para todos los pedidos de autorenovación de la división.
Agregaremos una nueva herramienta al portafolio de CertCentral (asistencia del protocolo ACME) que le permite integrar su cliente ACME con CertCentral para pedir certificados OV y EV TLS/SSL.
Nota: Este es el período beta abierto para el servicio de asistencia del protocolo ACME en CertCentral. Para informar errores o solicitar ayuda con la conexión de su cliente ACME con CertCentral, póngase en contacto con nuestro equipo de asistencia.
Para acceder a ACME en su cuenta de CertCentral, vaya a la página Acceso a la cuenta (en el menú lateral, haga clic en Cuenta > Acceso a la cuenta) y verá una nueva sección URL de directorio ACME.
Para obtener información sobre cómo conectar su cliente ACME con su cuenta de CertCentral, vea nuestra Guía del usuario ACME.
Para desactivar ACME de su cuenta, póngase en contacto con el administrador de su cuenta o con nuestro equipo de asistencia.
Problemas conocidos
Para conocer una lista de los problemas actuales conocidos, vea ACME Beta: problemas conocidos.