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To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.

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Upcoming scheduled maintenance

On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.

During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope work happening, there may be additional service interruptions during the two-hour maintenance window.

You will be unable to sign in to these platforms and access these services and APIs:

  • CertCentral / Service API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

DigiCert will be unable to issue certificates for these services and APIs:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • QV Trust Link

These services will not be affected by the maintenance activities:

  • PKI Platform 8
  • PKI Platform 7
  • DigiCert ONE managers

API note:

  • Services to process certificate-related transactions will be unavailable, such as, requesting certificates, adding domains, and validation requests.
  • APIs will return “cannot connect” errors.
  • Certificate requests placed during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues around the maintenance window.
  • Expect interruptions if you use APIs for immediate certificate issuance and automated tasks.
  • Subscribe to the DigiCert Status page to get live updates, .
  • See the DigiCert 2021 scheduled maintenance for scheduled maintenance dates and times.

Services will be restored as soon as the maintenance is completed.

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Upcoming scheduled maintenance

On January 9, 2021 between 22:00 – 24:00 MST (January 10, 2021 between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?
Please plan accordingly.

Services will be restored as soon as maintenance is completed.

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Scheduled maintenance

On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.

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Scheduled maintenance

On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.

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Upcoming scheduled maintenance

On Sunday September 13, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, we will assign new dedicated IP addresses to our CertCentral mail server, some of our services, and some of our APIs.

Affected services:

  • CertCentral emails
  • CertCentral
  • CertCentral Services API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • API access URL
  • Direct Cert Portal
  • Direct Cert Portal API
  • Discovery sensor firewall settings
  • Discovery API
  • ACME
  • ACME agent automation
  • DigiCert website

For more details and easy reference, see our IP address changes knowledgebase article.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can I do?

  • Update allowlists and email filters
    By September 13, 2020, update IP address allowlists and email filters to ensure you don't miss important emails and to keep your DigiCert services and API integrations running as expected.
  • Schedule tasks around maintenance
    Please plan accordingly and schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • References
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CertCentral ACME protocol support general availability

We are happy to announce the general availability of one of our Automation Tools—ACME protocol support. Its open beta period has ended, and it is now ready for production environments.

With ACME + CertCentral, use your preferred ACME client to automate your SSL/TLS certificate deployments and remove time spent completing manual certificate installations.

CertCentral ACME protocol support allows you to automate OV and EV SSL/TLS 1-year, 2-year, and custom validity certificate deployments. Our ACME protocol also supports the Signed HTTP Exchange certificate profile option, enabling you to automate your Signed HTTP Exchange certificate deployments.

ACME in CertCentral

To access ACME in your CertCentral account, go to the ACME Directory URLs page (in the left main menu, go to Automation > ACME Directory URLs).

For more information:

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DigiCert ACME integration now supports the use of custom fields

We are happy to announce that DigiCert ACME protocol now supports custom fields in the request forms used to create your ACME directory URLs.

For more information:

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Hemos agregado dos nuevas características a la página Certificados que caducan (en la barra lateral, haga clic en Certificados >Certificados que caducan), lo que hace que sea más fácil administrar notificaciones de renovación para sus certificados que caducan.

En primer lugar, agregamos una columna de Avisos de renovación con una casilla interactiva. Use esta casilla para activar o desactivar los avisos de renovación de un certificado que caduca.

En segundo lugar, hemos agregado dos filtros de Avisos de renovación: Desactivado y Activado. Estos filtros le dejan ver solo los pedidos de certificados que tengan avisos de renovación activados o desactivados.

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En la API de servicios de DigiCert, hemos actualizado los parámetros de respuesta de terminales Listado de claves y Obtener información de claves, lo que le deja ver la organización vinculada con sus pedidos de certificados ACME.

Ahora, cuando llame a los terminales Listado de claves y Obtener información de clavse, le devolveremos el nombre de la organización (organization_name) vinculada con el pedido de certificado ACME en la respuesta.

Get key info: example reponse with new parameter

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Solucionamos un error en la página Solicitar un certificado de la URL de invitado, en la que hacer clic en Pedir ahora lo redirigía a la página de inicio de sesión de la cuenta de DigiCert.

Ahora cuando pide un certificado desde una URL de invitado y hace clic en Pedir ahora,, su solicitud se envía al administrador de su cuenta para su aprobación. Para obtener más información sobre las URL de invitado, vea Administrar URL de invitado.

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Agregamos la función Usuario de autorenovación a la página Nueva división que opcionalmente le permite establecer un usuario predeterminado para los pedidos de autorenovación de la división al crear una nueva división. Si se establece, este usuario reemplaza al solicitante original en los pedidos de autorevocación de certificados de todas las divisiones y ayuda a evitar las interrupciones de autorenovación.

En su cuenta, en el menú lateral, haga clic en Cuenta > Divisiones. En la página Divisiones, haga clic en Nueva división. En la página Nueva división, en la lista desplegable Usuario de autorenovación, establezca un usuario predeterminado para todos los pedidos de autorenovación de la división.

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Agregaremos una nueva herramienta al portafolio de CertCentral (asistencia del protocolo ACME) que le permite integrar su cliente ACME con CertCentral para pedir certificados OV y EV TLS/SSL.

Nota: Este es el período beta abierto para el servicio de asistencia del protocolo ACME en CertCentral. Para informar errores o solicitar ayuda con la conexión de su cliente ACME con CertCentral, póngase en contacto con nuestro equipo de asistencia.

Para acceder a ACME en su cuenta de CertCentral, vaya a la página Acceso a la cuenta (en el menú lateral, haga clic en Cuenta > Acceso a la cuenta) y verá una nueva sección URL de directorio ACME.

Para obtener información sobre cómo conectar su cliente ACME con su cuenta de CertCentral, vea nuestra Guía del usuario ACME.

Para desactivar ACME de su cuenta, póngase en contacto con el administrador de su cuenta o con nuestro equipo de asistencia.

Problemas conocidos

Para conocer una lista de los problemas actuales conocidos, vea ACME Beta: problemas conocidos.