Diciembre 6, 2020
Scheduled maintenance
On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery / API
- ACME
- ACME agent automation / API
Additionally, certificate issuance for these services and APIs may be affected:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS) / API
- Managed PKI for SSL (MSSL) / API
- PKI Platform 7 / PKI Platform 8
- QV Trust Link
What can I do?
Plan accordingly.
- Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.
Services will be restored as soon as the maintenance is completed.
- For scheduled maintenance dates and times, see DigiCert 2020 scheduled maintenance.
- To get live updates, subscribe to the DigiCert Status page.
Noviembre 8, 2020
Scheduled maintenance
On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery / API
- ACME
- ACME agent automation / API
Additionally, certificate issuance for these services and APIs may be affected:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS) / API
- Managed PKI for SSL (MSSL) / API
- PKI Platform 7 / PKI Platform 8
- QV Trust Link
What can I do?
Plan accordingly.
- Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.
Services will be restored as soon as the maintenance is completed.
- For scheduled maintenance dates and times, see DigiCert 2020 scheduled maintenance.
- To get live updates, subscribe to the DigiCert Status page.
Octubre 4, 2020
Schedule Maintenance
On Sunday October 4 between 07:00 – 09:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
Although we have redundancies in place to protect your services, some DigiCert services may be unavailable during this time.
During maintenance access to these services and APIs may be affected:
- CertCentral / Service API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery API
- ACME
- ACME agent automation
Additionally, certificate issuance for these services and APIs may be affected:
- CertCentral / Service API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS) / API
- Managed PKI for SSL (MSSL) / API
- Symantec, GeoTrust, and Thawte Partner Portals / APIs
- PKI Platform 7 / PKI Platform 8
- QV Trust Link
What can I do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window. If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.
Services will be restored as soon as the maintenance is completed.
- For scheduled maintenance dates and times, see DigiCert 2020 scheduled maintenance.
- For live updates, subscribe to the DigiCert Status page.
Septiembre 13, 2020
Upcoming scheduled maintenance
On Sunday September 13, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, we will assign new dedicated IP addresses to our CertCentral mail server, some of our services, and some of our APIs.
Affected services:
- CertCentral emails
- CertCentral
- CertCentral Services API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- API access URL
- Direct Cert Portal
- Direct Cert Portal API
- Discovery sensor firewall settings
- Discovery API
- ACME
- ACME agent automation
- DigiCert website
For more details and easy reference, see our IP address changes knowledgebase article.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can I do?
- Update allowlists and email filters
By September 13, 2020, update IP address allowlists and email filters to ensure you don't miss important emails and to keep your DigiCert services and API integrations running as expected. - Schedule tasks around maintenance
Please plan accordingly and schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window. - References
- For live updates, subscribe to the DigiCert Status page.
- For scheduled maintenance dates and times, see DigiCert 2020 scheduled maintenance
Agosto 11, 2020
CertCentral Services API: Order code signing certificates with a custom expiration date
In the CertCentral Services API, we updated the Order code signing certificate endpoint to support custom expiration dates. Now, when you order a code signing certificate, you can use the custom_expiration_date request parameter to set the exact date the certificate will expire.
Example request body:
Agosto 9, 2020
Upcoming schedule maintenance
On Sunday August 9, 2020 from 07:00 to 09:00 UTC DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance:
- CertCentral, the CertCentral Service API, Direct Cert Portal, Direct API, and the Certificate Issuing Service will be down.
- DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs and legacy Symantec consoles and their corresponding APIs.
- PKI Platforms may also experience service interruptions.
Services that will be affected
Access to:
- CertCentral
- CertCentral Service API
- Direct Cert Portal
- Direct API
- Certificate Issuing Service CIS
Certificate issuance for:
- CertCentral / Service API
- Certificate Issuing Service (CIS)
- Complete Website Security (CWS) / API
- Direct Cert Portal / API
- Managed PKI for SSL (MSSL) / API
- Symantec, GeoTrust, and Thawte Partner Portals
Possible service interruptions for:
- PKI Platform 7
- PKI Platform 8
Services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.
- DigiCert 2020 scheduled maintenance
This page is kept up to date with all our maintenance schedule information. - DigiCert Status
To get live updates, subscribe to the DigiCert Status page.
Agosto 7, 2020
CertCentral Services API: More versatile revoke certificate endpoint
In CertCentral, we added new Certificate Revocations (API Only) settings that allow you to determine how the revoke certificate endpoint works for your API integration:
- Revoke an individual certificate (default configuration)
- Allows you to use this endpoint to revoke a single certificate on an order.
- Leaves the order active so you can continue issuing certificates on the order.
- No refunds provided.
- Revoke order when all certificates are revoked
- Allows you to use this endpoint to revoke a single certificate on an order.
- Additionally, if all certificates on the order have been revoked, it will also revoke the order.
- If eligible, refunds are provided.
To revoke an order and all the certificates on the order, use the revoke order certificates endpoint.
Certificate Revocations (API Only) in CertCentral
To use these new revoke certificate endpoint API settings:
- In your CertCentral account, in the left main menu, go to Settings > Preferences.
- On the Division Preferences page, expand Advanced Settings.
- The new settings are in the Certificate Requests section, under Certificate Revocations (API Only).
