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Para que sea más fácil planificar sus tareas relacionadas con sus certificados, hemos programado nuestro cronograma de períodos de mantenimiento para 2021 con anticipación. Consulte Mantenimiento programado para 2021 de DigiCert (esta página se actualiza con toda la información del cronograma de mantenimiento).

Debido a que tenemos clientes en todo el mundo, entendemos que no hay un buen momento para todos. Sin embargo, luego de examinar la información de uso por los clientes, seleccionamos los horarios que afectarán a la menor cantidad de clientes posible.

Acerca de nuestro cronograma de mantenimiento

  • Programamos el mantenimiento para el primer fin de semana de cada mes, salvo indicación contraria.
  • Cada período de mantenimiento dura 2 horas.
  • Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles.
  • Todas las funciones normales volverán a estar disponibles tras el mantenimiento.

Si necesita más información sobre estos períodos de mantenimiento, comuníquese con su gestor de cuentas o con el equipo de asistencia de DigiCert. Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.

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On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming schedule maintenance

On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.

Service downtime

From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:

  • CertCentral / Services API
  • Direct Cert Portal / API
  • ACME
  • Discovery / API
  • ACME agent automation / API

API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.

Service interruptions

During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:

  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • DigiCert ONE
  • Automation service
  • CT Log monitoring
  • Vulnerability assessment
  • PCI compliance scans

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8
  • PKI Platform 7
  • QuoVadis TrustLink

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Upcoming scheduled maintenance

On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

  • PKI Platform 8
  • PKI Platform 7
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services

For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8 / API
  • PKI Platform 8 SCEP
  • PKI Platform 7 / API
  • PKI Platform 7 SCEP
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

  • Schedule your high-priority orders, renewals, and reissues around the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Próximo mantenimiento programado

El 6 de febrero de 2021 de 22:00 a 24:00 MST (7 de febrero de 2021 de 05:00 a 07:00 UTC), DigiCert realizará mantenimiento crítico.

Durante el mantenimiento, los servicios que se enumeran a continuación estarán inactivos unos 60 minutos. Sin embargo, debido al alcance del trabajo que se está realizando, es posible que haya interrupciones adicionales en el servicio durante el período de mantenimiento de dos horas.

No podrá iniciar sesión en estas plataformas y acceder a estos servicios y a estas API:

  • CertCentral/API de servicio
  • Portal Direct Cert/API del Portal Direct Cert
  • Servicio de emisión de certificados (CIS)
  • Protocolo de inscripción de certificados simple (SCEP)
  • Discovery/API
  • ACME
  • Automatización del agente ACME/API

DigiCert no podrá emitir certificados para estos servicios y API:

  • CertCentral/API de servicios
  • Portal Direct Cert/API del Portal Direct Cert
  • Servicio de emisión de certificados (CIS)
  • Protocolo de inscripción de certificados simple (SCEP)
  • Complete Website Security (CWS)/API
  • PKI administrada para SSL (MSSL)/API
  • Enlace de confianza QV

Estos servicios no se verán afectados por las actividades de mantenimiento:

  • Plataforma PKI 8
  • Plataforma PKI 7
  • Administradores de DigiCert ONE

Nota sobre la API:

  • Los servicios para procesar transacciones relacionadas con los certificados no estarán disponibles, como solicitar certificados, agregar dominios y realizar solicitudes de validación.
  • Las API devolverán errores de “no se puede conectar”.
  • Las solicitudes de certificados realizadas durante este período que reciban un mensaje de error "no se puede conectar" tendrán que volver a realizarse un vez que se restablezcan los servicios.

¿Qué puedo hacer?

Planifique en consecuencia:

  • Programe los pedidos, renovaciones y reemisiones de prioridad alta en torno al período de mantenimiento.
  • Espere que ocurran interrupciones si usa las API para la emisión de certificados inmediata y las tareas automatizadas.
  • Suscríbase a la página  Estado de DigiCert para recibir actualizaciones en vivo, .
  • Consulte el mantenimiento programado para 2021 de DigiCert para consultar las fechas y horas del mantenimiento programado.

Los servicios se restablecerán tan pronto como se complete el mantenimiento.