Mayo 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
Abril 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Marzo 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Diciembre 7, 2021
CertCentral Report Library now available
We are happy to announce the CertCentral Report Library is now available for CertCentral Enterprise and CertCentral Partner.* The Report Library is a powerful reporting tool that allows you to download more than 1000 records at a time. Use the Report Library to build, schedule, organize, and export reports to share and reuse.
The Report Library includes six customizable reports: Orders, Organizations, Balance history, Audit log, Domains, and Fully qualified domain names (FQDN). When building reports, you control the details and information that appear in the report, configure the columns and column order, schedule how often you want the report to run (once, weekly, or monthly), and choose the report format (CSV, JSON, or Excel). In addition, you receive notices when the report is ready for download in your account.
To build your first report:
- In your CertCentral account, in the main menu, select Reports*.
Note: To use the Report Library, you must be a CertCentral administrator. CertCentral Managers, Finance Managers, Standard Users, and Limited Users do not have access to Reports in their accounts. - On the Report library page, select Build a report.
To learn more about building reports:
*Note: Don't see the Report Library in your account? Contact your account manager or our support team for help.
CertCentral Report Library API also available
We're pleased to announce the release of the CertCentral Report Library API! This new API service makes it possible to leverage key features of the Report Library in your CertCentral API integrations, including building reports and downloading report results*.
See our Report Library API documentation to learn more about including the Report Library in your API integrations.
*Note: To use the CertCentral Report Library API, Report Library must be enabled for your CertCentral account. For help activating the Report Library, contact your account manager or our support team.
Bugfix: Unique organization name check did not include assumed name
We updated our unique organization name check to include the assumed name (doing business as name) when creating an organization.
Before, in CertCentral and the CertCentral Services API, when you tried to create an organization with the same name as an existing organization, we returned an error and would not let you create the organization, even if the assumed name (DBA) was different.
Now, when you create an organization, we include the assumed name in the unique organization check. Therefore, you can create organizations with the same name, as long as each organization has a unique assumed name.
For example:
- First organization: No assumed name
- Name: YourOrganization
- Assumed name:
- Second organization: Name plus unique assumed name
- Name: YourOrganization
- Assumed name: OrganizationAssumedName
Creating organizations
In CertCentral and the CertCentral Services API, you can create an organization to submit for prevalidation or when you order a TLS/SSL certificate. This change applies to both processes.
CertCentral: DigiCert now issues client certificates from the DigiCert Assured ID Client CA G2 intermediate CA certificate
To remain compliant with industry standards, DigiCert had to replace the intermediate CA (ICA) certificate used to issue CertCentral client certificates.
CertCentral client certificate profiles that used the DigiCert SHA2 Assured ID CA intermediate CA certificate now use the DigiCert Assured ID Client CA G2 intermediate CA certificate. This change also changes the root certificate from DigiCert Assured ID Root CA to DigiCert Assured ID Root G2.
Old ICA and root certificates
- (ICA) DigiCert SHA2 Assured ID CA
- (Root) DigiCert Assured ID Root CA
New ICA and root certificates
- (ICA) DigiCert Assured ID Client CA G2
- (Root) DigiCert Assured ID Root G2
For more information, see DigiCert ICA Update. To download a copy of the new intermediate CA certificate, see DigiCert Trusted Root Authority Certificates.
Do you still need your client certificate to chain to the DigiCert Assured ID Root CA certificate? Contact your account representative or DigiCert Support.
Diciembre 2, 2020
API de servicio de CertCentral: Actualizaciones de la documentación
Nos complace anunciar las siguientes actualizaciones a la documentación para la API de servicios de CertCentral:
- Nueva API de estimación de precios de vales
Publicamos un nuevo tema de referencia para el terminal Estimación de precio del vale. Los clientes que usen vales pueden usar este terminal para estimar el costo (con impuesto incluido) de un pedido para configuraciones de vales específicas. - Glosario de API actualizado
Actualizamos el Glosario con una nueva tabla para definir los distintos valores de estado de validación de la organización. Consulte Glosario: estados de validación de la organización. - Parámetro de solicitud agregado a la documentación de Actualizar correos electrónicos de la cuenta
Agregamos el parámetro de solicitudemergency_emailsa la documentación para el terminal Actualizar correos electrónicos de la cuenta. Use este parámetro para actualizar las direcciones de correo electrónico que reciben notificaciones de emergencia de DigiCert.
Ejemplo de cuerpo de solicitud Actualizar correos electrónicos de la cuenta:
- Parámetros de respuesta agregados a la documentación de Información del producto
Agregamos los parámetros de respuestavalidation_type,allowed_ca_certs, ydefault_intermediatea la documentación para el terminal Información del producto.- Use el parámetro
validation_typepara obtener el tipo de validación para un producto determinado. - Use el parámetro
allowed_ca_certspara obtener información sobre los certificado ICA que puede seleccionar al pedir un producto determinado. * - Use el parámetro
default_intermediatepara obtener la Id. de la ICA predeterminada para un producto determinado. *
- Use el parámetro
Ejemplo de datos de respuesta Información del producto:
* Nota: El terminal Información del producto solamente devuelve los parámetros allowed_ca_certs y default_intermediates para productos que admiten la selección de ICA. Para certificados SSL públicos que admiten la selección de ICA (certificados flexibles OV y EV), estos parámetros solamente se devuelven si la selección de ICA está habilitada para la cuenta. Además, el parámetro default_intermediates solamente se devuelve si un administrador ha personalizado la configuración de un producto para un rol de división o de usuario en la cuenta. Para obtener más información, consulte Opción de cadena de certificados ICA para certificados flexibles públicos OV y EV.
Septiembre 25, 2019
Hemos agregado dos nuevos estados a las páginas Organizaciones de Información de la organización: la validación vence pronto, y venció la validación. Con estos nuevos estados es más fácil seguir de manera proactiva sus validaciones de la organización y velar por que estén actualizadas.
Ahora, cuando visite la página Organizaciones (en el menú lateral, haga clic en Certificados > Organizaciones), podrá reconocer rápidamente las organizaciones con validaciones que vencen pronto o que ya han vencido. Para obtener más información sobre las validaciones de la organización que vencerán o que ya han vencido, haga clic en el nombre de la organización.
Hemos solucionado un error por el que algunas cuentas no podían enviar organizaciones para EV CS (validación extendida de la firma de código de la organización). En las cuentas afectadas solo había productos de firma de código EV y de firma de código.
Como parte de la solución, dividimos las opciones de contacto verificado EV y EV CS. Ahora, cuando envíe una organización para la EV CS (validación extendida de la firma de código de la organización), podrá enviar el contacto verificado de la organización solo para las aprobaciones de pedidos de EV CS. Del mismo modo, cuando envíe a una organización para la EV (validación extendida de la organización), podrá enviar el contacto verificado de la organización solo para las aprobaciones de pedidos de certificados EV SSL.
Nota: Para los pedidos de certificados EV de firma de código, las organizaciones y los contactos verificados de las organizaciones ya deben estar validados. Para obtener más información sobre la validación previa de organizaciones, consulte nuestras instrucciones para Enviar una organización para su validación previa.
Enero 31, 2019
Mejoramos la página de detalles N.° de pedido para los pedidos de certificados OV SSL y EV SSL. En la sección DigiCert debe, en Verificar detalles de la organización,, ahora mencionamos los pasos que se deben completar para validar la organización (por ejemplo, completar Colocar una verificación comercial) junto con el estado para cada paso: completo o pendiente.
Anteriormente, solo proporcionábamos una descripción de nivel alto del proceso de validación de la organización (Verificar detalles de la organización) sin ofrecer detalles respecto de qué pasos deben completarse antes de que la organización estuviera totalmente validada.
Solucionamos un error en los formularios de CertCentral por el que el campo estado/provincia/territorio aparecía como obligatorio cuando el país seleccionado no requería esa información (por ejemplo, al agregar una nueva organización o una tarjeta de crédito).
Nota: Este error no evitó que usted completara estas transacciones. Por ejemplo, seguía pudiendo agregar una organización o una tarjeta de crédito completando el campo estado/provincia/territorio o sin hacerlo.
Ahora, en los formularios, el campo estado/provincia/territorio está etiquetado como opcional para los países que no requieren esta información como parte de sus transacciones.
Nota: Estados Unidos y Canadá son los únicos países que le exigen que agregue un estado o provincia/territorio.