DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
CIS and CertCentral® SCEP:
Direct Cert Portal new domain and organization validation:
QuoVadis® TrustLink® certificate issuance:
PKI Platform 8 new domain and organization validation:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
CIS and CertCentral™ SCEP:
Direct Cert Portal new domain and organization validation:
QuoVadis™ TrustLink™ certificate issuance:
PKI Platform 8 new domain and organization validation:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Para que sea más fácil planificar sus tareas relacionadas con sus certificados, hemos programado nuestro cronograma de períodos de mantenimiento para 2021 con anticipación. Consulte Mantenimiento programado para 2021 de DigiCert (esta página se actualiza con toda la información del cronograma de mantenimiento).
Debido a que tenemos clientes en todo el mundo, entendemos que no hay un buen momento para todos. Sin embargo, luego de examinar la información de uso por los clientes, seleccionamos los horarios que afectarán a la menor cantidad de clientes posible.
Acerca de nuestro cronograma de mantenimiento
Si necesita más información sobre estos períodos de mantenimiento, comuníquese con su gestor de cuentas o con el equipo de asistencia de DigiCert. Para obtener actualizaciones en vivo, suscríbase a la página de estado de DigiCert.
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
CIS and SCEP
QuoVadis TrustLink certificate issuance
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
Additionally:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete our maintenance.
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
Services not affected
These services are not affected by the maintenance activities:
What can I do?
Plan accordingly:
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
Services not affected
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
Services not affected
These services are not affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as the maintenance is completed.
Próximo mantenimiento programado
El domingo 13 de septiembre de 2020, desde las 7:00 hasta las 9:00 UTC,, DigiCert hará el mantenimiento programado.
¿Cómo me afecta esto?
Durante el mantenimiento, asignaremos nuevas direcciones IP exclusivas a nuestro servidor de correo CertCentral, algunos de nuestros servicios y algunas de nuestras API.
Servicios afectados:
Para obtener más detalles y una referencia sencilla, consulte nuestro artículo de la base de conocimientos de cambios a las direcciones IP.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puedo hacer?
Próximo mantenimiento programado
El domingo 9 de agosto de 2020 de 07:00 a 09:00 UTC, DigiCert realizará mantenimiento programado.
¿Cómo me afecta esto?
Durante el mantenimiento:
Servicios que se verán afectados
Acceso a:
Emisión de certificados para:
Posibles interrupciones de servicio para:
Los servicios se restablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Si usa la API para tareas automatizadas y emisiones de certificados inmediatas, espere interrupciones durante este período.
Mantenimiento programado
El domingo, 12 de julio de 2020, desde las 7.00 hasta las 9.00 UTC,, DigiCert hará el mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento programado
El domingo, 07 de junio de 2020, desde las 7.00 hasta las 9.00 UTC,, DigiCert hará el mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento programado
El domingo, 03 de mayo de 2020, desde las 7.00 hasta las 9.00 UTC,, DigiCert hará el mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento programado
El 5 de abril de 2020, desde las 7.00 hasta las 9.00 UTC,, DigiCert hará el mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento.
Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento del proveedor de servicios de alta prioridad: 5 de abril, de 06.00 a 08.00 UTC
El viernes 3 de abril, DigiCert recibió una notificación del proveedor de servicios del centro de datos en la cual nos informaron de que harían algunas actividades de mantenimiento de alta prioridad el domingo 5 de abril de 06.00 a 08.00 UTC.
¿Cómo me afecta esto?
Este período de mantenimiento solo afecta a los usuarios de Symantec Website Security, Thawte, GeoTrust y RapidSSL de legado.
Durante este período, las consolas Symantec, GeoTrust, Thawte y RapidSSL, las API conexas y la emisión del certificados podrían verse afectadas.
Los servicios se restablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento programado
El domingo, 08 de marzo de 2020, desde las 8.00 hasta las 10.00 UTC,, DigiCert hará el mantenimiento programado. Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento. Los servicios de DigiCert se reestablecerán tras el mantenimiento.
¿Qué puede hacer?
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Mantenimiento programado
El domingo, 09 de febrero de 2020, desde las 8.00 hasta las 10.00 UTC,, DigiCert hará el mantenimiento programado.
Aunque tenemos redundancias para proteger su servicio, algunos servicios de DigiCert podrían no estar disponibles en este momento. Los servicios de DigiCert se reestablecerán tras el mantenimiento.
Planifique en consecuencia. Programe los pedidos, las renovaciones, las reemisiones y la emisión de duplicados de prioridad alta para no hacerlos durante el período de mantenimiento.
Para obtener más información, consulte Mantenimiento programado para 2020 de DigiCert; esta página se actualiza con toda la información del cronograma de mantenimiento.