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Create a validation


We recommend using the Signup link to onboard users within your organization for  Qualified or Regulated credentials.


Only users with Client Administrator permissions can create validations.

To create a validation:

  1. In DigiCert ONE®, in the Manager menu (top right), select DigiCert​​®​​ Document Trust Manager.

  2. In the DigiCert​​®​​ Document Trust Manager menu, select Validations > Validations.

  3. At the top of the Validations page, select Create validation.

  4. On the Create validation page, fill out the validation form.

    Validation Profile: The certificate profile to be associated with the signer. This should be filled in already. (If it is blank, contact your DigiCert administrator.)

    Associated user:  Select the DigiCert ONE user to be associated with this validation. Or upload a CSV file with users’ email address and phone number.

  5. Select Create validation.

What's next

The user will receive an email to begin the validation process. To see the validation progress, in the DigiCert​​®​​ Document Trust Manager menu, select Reports > Audit logs. On the Audit logs page, look for the user's email address.

Troubleshooting rejected validations

Once a user is validated, that approved identity can be paired with a certificate to create a credential.