To make it easier to plan your certificate-related tasks, here is our 2021 maintenance schedule.
This page is kept up to date with all maintenance schedule information.
QuoVadis CA systems: The DigiCert 2021 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.
DigiCert uses scheduled maintenance windows to perform maintenance with potential to interrupt DigiCert services.
Maintenance windows follow these guidelines:
Although we have redundancies in place to protect your services, some DigiCert services may be unavailable:
Services will be restored as soon as the maintenance is completed.
Plan your certificate-related tasks accordingly:
For live updates, subscribe to the DigiCert Status page.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Dates and times are subject to change. Service announcements will be sent prior to changed maintenance windows.
| Date | Time | Notes |
|---|---|---|
| Saturday, January 9 | 22:00 – 24:00 MST (Sunday January 10, 05:00 – 07:00 UTC) | Rescheduled to avoid US holiday |
| Saturday, February 6 | 22:00 – 24:00 MST (Sunday February 7, 05:00 – 07:00 UTC) |
During maintenance, the services listed below will be down for approximately 60 minutes. Due to the scope of the maintenance being performed, there may be additional service interruptions during the two-hour maintenance window. You will be unable to sign in to these platforms and access these services and APIs:
DigiCert will be unable to issue certificates for these services and APIs:
These services are not affected by the maintenance activities:
API note: Services to process certificate-related transactions including domain, organization, and validation requests will not be available. APIs will return “cannot connect” errors. Certificate orders placed during this window that receive a "cannot connect" error message will need to be placed again after services are restored. What can you do? Plan accordingly:
To get live updates, subscribe to the DigiCert Status page. Services will be restored as soon as the maintenance is completed. |
| Monday, February 8 | 18:00 – 24:00 MST (Tuesday, February 9, 01:00 – 07:00 UTC) |
PKI Platform 8 Partner Lab Critical Maintenance During maintenance, the PKI Platform 8 Partner Lab and its corresponding API will be down for approximately six hours. How does this affect me? For approximately six hours:
This does not affect:
What can you do? Plan accordingly:
Services will be restored as soon as we complete the maintenance. |
| Tuesday, February 16 | 18:00 – 22:00 MST (Wednesday February 17, 01:00 – 05:00 UTC) |
PKI Platform 8 Partner Lab Critical Maintenance During maintenance, the PKI Platform 8 Partner Lab and its corresponding API will be down for approximately four hours. How does this affect me? For approximately four hours:
This does not affect:
What can you do? Plan accordingly:
Services will be restored as soon as we complete the maintenance. |
| Saturday, March 6 | 22:00 – 24:00 MST (Sunday March 7, 05:00 – 07:00 UTC) | |
| Saturday, March 20 | 18:00 – 24:00 MST (Sunday March 21, 00:00 – 06:00 UTC) |
PKI Platform 8 Critical Maintenance During maintenance, the PKI Platform 8 and its corresponding API will be down for approximately six hours. How does this affect me? For approximately six hours:
Service not affected: Critical maintenance will not affect these services:
What can you do? Plan accordingly:
Services will be restored as soon as we complete the maintenance. |
| Saturday, April 3 | 22:00 – 24:00 MDT (Sunday April 4, 04:00 – 6:00 UTC) |
For those who don't observe daylight savings, maintenance will be one hour earlier. During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks. DigiCert will be unable to issue certificates for these services and APIs:
These services are not affected by the maintenance activities:
API Note: APIs will return "cannot connect" errors. Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored. What can I do? Plan accordingly:
|
| Saturday, May 1 | 22:00 – 24:00 MDT (Sunday May 2, 04:00 – 06:00 UTC) |
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks. Affected services:
Services not affected:
API Note: APIs will return "cannot connect" errors. Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored. What can I do? Plan accordingly:
|
| Saturday, June 5 | 22:00 – 24:00 MDT (Sunday June 6, 04:00 – 06:00 UTC) | |
| Saturday, July 10 | 22:00 – 24:00 MDT (Sunday July 11, 04:00 – 06:00 UTC) |
Rescheduled to avoid US holiday During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window. Service downtime From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored. Service interruptions During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
Service not affected These services are not affected by the maintenance activities:
What can I do? Plan accordingly:
|
| Saturday, August 7 | 22:00 – 24:00 MDT (Sunday August 8, 04:00 – 06:00 UTC) | Rescheduled to avoid 1st day of month |
| Saturday, September 11 | 22:00 – 24:00 MDT (Sunday September 12, 04:00 – 06:00 UTC) |
Rescheduled to avoid U.S. holiday CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time. PKI Platform 8 maintenance and downtime DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes. We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 60 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services. What can I do? Plan accordingly:
Services will be restored as soon as the maintenance is completed. |
| Saturday, October 2 | 22:00 – 24:00 MDT (Sunday October 3, 04:00 – 06:00 UTC) |
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time. PKI Platform 8 maintenance and downtime DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes. We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 20 minutes:
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services. What can I do? Plan accordingly:
Services will be restored as soon as the maintenance is completed. |
| Saturday, November 6 | 22:00 – 24:00 MDT (Sunday November 7, 04:00 – 06:00 UTC) | |
| Saturday, December 4 | 22:00 – 24:00 MST (Sunday December 5, 05:00 – 07:00 UTC) | For those who don't observe daylight savings, maintenance will be one hour later. |