Troubleshooting DigiCert ONE Login
To troubleshoot DigiCert ONE Login (OIDC/SAML) authentication, check the audit log messages by selecting Reporting > Audit logs from the DigiCert® Trust Lifecycle Manager main menu. Locate the Login event and select the audit record to view the details. You can view the actual user attributes sent during authentication under User Info. The following are sample user attributes:
User Info Account Id: The unique identifier associated with the user account. For example,
b6c9dbc9-8349-4b7d-ba3e-d10a3ea924a1.User Info Custom Attributes: Additional attributes received from the identity provider. For example,
{"customGroups":["Marketing"],"email_verified":true}.User Info Email: The email address associated with the user account. For example,
user@example.com.User Info First Name: The user's first name. For example,
Sample.User Info Last Name: The user's last name. For example,
User.User Info Name: The name associated with the user account. For example,
sample-user.User Info Preferred Username: The user's preferred username. For example,
sample-user.User Info Sub: The unique subject identifier for the user provided by the identity provider. For example,
auth0|6a1fcfd3dedd4d17e9128585.