Décembre 31, 2022
DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
- Maintenance is scheduled for the first weekend of each month unless otherwise noted.
- Each maintenance window is scheduled for 2 hours.
- Although we have redundancies to protect your service, some DigiCert services may be unavailable.
- All normal operations will resume once maintenance is completed.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Octobre 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on October 8, 2022, 22:00 –24:00 MDT (October 9, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
End of support for CBC ciphers in TLS connections
DigiCert will end support for Cipher-Block-Chaining (CBC) ciphers in TLS connections to our services on October 8, 2022, at 22:00 MDT (October 9, 2022, at 04:00 UTC).
This change affects browser-dependent services and applications relying on CBC ciphers that interact with these DigiCert services:
- CertCentral and CertCentral Services API
- Certificate Issuing Services (CIS)
- CertCentral Simple Certificate Enrollment Protocol (SCEP)
This change does not affect your DigiCert-brand certificates. Your certificates will continue to work as they always have.
Why is DigiCert ending support for the CBC ciphers?
To align with Payment card industry (PCI) compliance standards, DigiCert must end support for the following CBC:
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHATLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256TLS_ECDHE_RSA_WITH_AES_256_CBC_SHATLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384TLS_RSA_WITH_AES_256_CBC_SHA
What do I need to do?
If you are using a modern browser, no action is required. Most browsers support strong ciphers, such as Galois/Counter Mode (GCM) ciphers, including Mozilla Firefox, Google Chrome, Safari, and Microsoft Edge. We do recommend updating your browser to its most current version.
If you have applications or API integrations affected by this change, enable stronger ciphers, such as GCM ciphers, in those applications and update API integrations before October 8, 2022.
If you do not update API integrations and applications, they will not be able to use HTTPS to communicate with CertCentral, the CertCentral Services API, CIS, and SCEP.
Knowledge base article
See our Ending Support for CBC Ciphers in TLS connections to our services for more information.
Contact us
If you have questions or need help, contact your account manager or DigiCert Support.
Septembre 10, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on September 10, 2022, 22:00 –24:00 MDT (September 11, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
Août 6, 2022
Upcoming scheduled maintenance
Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.
Affected services:
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
CertCentral Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)
- Requests submitted during this time will fail.
- APIs will return a "503 Service is unavailable" error.
- Failed requests should be resubmitted after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account.
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Juillet 9, 2022
Upcoming Schedule Maintenance
Some DigiCert services will be down for a total of 20 minutes during scheduled maintenance on July 9, 2022, 22:00 – 24:00 MDT (July 10, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The services listed below will be down for a total of 20 minutes while we perform our infrastructure-related maintenance. The downtime consists of two 10-minute windows, one at the start and one at the end of the infrastructure-related work:
- Start: 22:00 – 22:10 MDT (UTC -6)
- End: 23:30 – 23:40 MDT (UTC -6)*
*The plan is to end our maintenance at approximately 23:30 MDT (UTC –6). However, if issues occur, we will need to end this work early, which means the second downtime may happen earlier than planned.
Affected services
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
QuoVadis® TrustLink® certificate issuance
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be queued and processed after services are restored
PKI Platform 8 new domain and organization validation
- New domains submitted for validation during this time will be delayed.
- New organizations submitted for validation during this time will be delayed.
- Requests will be queued and processed after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Juin 4, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
Mai 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
Avril 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Mars 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Février 12, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
- CertCentral/Services API
- ACME
- Discovery/API
- Discovery sensor firewall settings
- ACME Automation/API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- API access URL
- Direct Cert Portal/API
- DigiCert website
- Validation services
- PKI Platform 8
- PKI Platform 7 (Japan and Australia)
- QuoVadis TrustLink
- DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
Janvier 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Décembre 31, 2021
Pour faciliter la planification de vos tâches liées aux certificats, nous avons programmé à l'avance nos périodes de maintenance pour 2021. Consultez la page Calendrier de maintenance 2021 de DigiCert—Cette page est tenue à jour avec toutes les informations relatives au calendrier de maintenance.
Compte tenu de la présence de nos clients dans le monde entier, nous savons qu'il n'existe pas de périodes idéales convenant à tout le monde à la fois. Cependant, après avoir examiné les données sur l'utilisation des clients, nous avons sélectionné les périodes qui auraient un minimum d'impact sur eux.
À propos de notre calendrier de maintenance
- La maintenance est prévue le premier week-end de chaque mois, sauf indication contraire.
- Chaque période de maintenance est programmée pour 2 heures.
- Bien que nous ayons mis en place des redondances pour protéger votre service, certains services DigiCert peuvent être indisponibles.
- Toutes les opérations normales reprendront une fois la maintenance terminée.
Pour obtenir plus d'informations concernant ces périodes de maintenance, contactez votre responsable de compte ou l’équipe de support DigiCert. Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert.
Décembre 4, 2021
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Novembre 6, 2021
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
- DV certificate requests submitted during this time will fail
- APIs will return a "cannot connect" error
- Failed requests should be resubmitted after services are restored
CIS and SCEP
- Certificate Issuing Service (CIS) will be down
- Simple Certificate Enrollment Protocol (SCEP) will be down
- DigiCert will be unable to issue certificates for CIS and SCEP
- APIs will return a "cannot connect" error
- Requests that return "cannot connect" errors should be resubmitted after services are restore
QuoVadis TrustLink certificate issuance
- TrustLink certificate requests submitted during this time will fail
- However, failed requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored, as required
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
- Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
- Certificate issuance for PKI Platform 8 and its corresponding API.
Additionally:
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Octobre 2, 2021
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Septembre 11, 2021
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete our maintenance.
Août 7, 2021
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Juillet 10, 2021
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
- CertCentral / Services API
- Direct Cert Portal / API
- ACME
- Discovery / API
- ACME agent automation / API
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- DigiCert ONE
- Automation service
- CT Log monitoring
- Vulnerability assessment
- PCI compliance scans
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- QuoVadis TrustLink
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Mai 1, 2021
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Avril 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Mars 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Février 6, 2021
Maintenance planifiée à venir
Le 6 février 2021 de 22:00 à 24:00 HNR (7 février 2021 de 05:00 à 07:00 UTC), DigiCert procédera à une maintenance critique.
Pendant la période de maintenance, les services répertoriés ci-dessous seront interrompus pendant environ 60 minutes. Cependant, compte tenu de l'étendue du travail, des interruptions de service supplémentaires sont à prévoir pendant la période de maintenance de deux heures.
Vous ne pourrez pas vous connecter aux plateformes suivantes, ni accéder aux services et API suivants :
- CertCentral/ API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery/API
- ACME
- Agent d’automatisation ACME/API
DigiCert ne sera pas en mesure d’émettre des certificats pour les services et API ci-dessous :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS)/API
- Managed PKI pour SSL (MSSL)/API
- QV Trust Link
Les services suivants ne seront pas affectés par les opérations de maintenance :
- PKI Platform 8
- PKI Platform 7
- Gestionnaires DigiCert ONE
Remarque concernant l’API :
- Les services consacrés au traitement des transactions en rapport avec les certificats seront indisponibles. Il sera notamment impossible de demander des certificats, d'ajouter des domaines ou encore de demander des validations.
- Les API renverront des erreurs de type “connexion impossible”.
- Les demandes de certificat transmises pendant cette période et qui reçoivent un message d’erreur de type "connexion impossible" devront être envoyées à nouveau une fois les services relancés.
Comment puis-je me préparer ?
Prenez vos dispositions :
- Planifiez les commandes prioritaires, renouvellements et réémissions en fonction de la période de maintenance prévue.
- Attendez-vous à subir des interruptions si vous utilisez les API pour tester l’émission immédiate de certificats ou l’automatisation de tâches.
- Abonnez-vous à la page État de DigiCert pour recevoir des informations en direct.
- Consultez les maintenances planifiées de DigiCert pour 2021 pour obtenir les dates et heures des maintenances planifiées.
Les services seront rétablis dès que la maintenance sera terminée.
Janvier 9, 2021
Maintenance planifiée à venir
Le 9 janvier 2021 de 22h00 à 00h00 HNR (10 janvier 2021 de 05h00 à 07h00 UTC), DigiCert effectuera une maintenance programmée.
Bien que nous ayons mis en place des redondances pour protéger votre service, certains services DigiCert peuvent être indisponibles durant cette période.
Comment puis-je me préparer ?
Veuillez prendre vos dispositions.
- Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance.
- Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert.
- Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2021 par DigiCert.
Les services seront rétablis dès que la maintenance sera terminée.
Décembre 6, 2020
Calendrier de maintenance
Le dimanche 6 décembre 2020 de 08:00 à 10:00 UTC, DigiCert effectuera une maintenance planifiée.
En quoi cela me concerne-t-il ?
Pendant la maintenance, l'accès aux services et aux API suivants peut être affecté :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery/API
- ACME
- Agent d’automatisation ACME/API
Par ailleurs, l’émission de certificats pour les services et API suivants peut également être affectée :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS)/API
- Managed PKI pour SSL (MSSL)/API
- PKI Platform 7 / PKI Platform 8
- QV Trust Link
Comment puis-je me préparer ?
Prenez vos dispositions.
- Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance.
- Si vous utilisez les API pour une émission de certificat immédiate et les tâches automatisées, vous devez vous attendre à subir des perturbations au cours de cette période.
Les services seront rétablis dès que la maintenance sera terminée.
- Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2020 par DigiCert.
- Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert .
Novembre 8, 2020
Calendrier de maintenance
Le 8 novembre 2020 de 08:00 à 10:00 UTC, DigiCert effectuera une maintenance planifiée.
En quoi cela me concerne-t-il ?
Pendant la maintenance, l'accès aux services et aux API suivants peut être affecté :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery/API
- ACME
- Agent d’automatisation ACME/API
Par ailleurs, l’émission de certificats pour les services et API suivants peut également être affectée :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS)/API
- Managed PKI pour SSL (MSSL)/API
- PKI Platform 7 / PKI Platform 8
- QV Trust Link
Comment puis-je me préparer ?
Prenez vos dispositions.
- Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance.
- Si vous utilisez les API pour une émission de certificat immédiate et les tâches automatisées, vous devez vous attendre à subir des perturbations au cours de cette période.
Les services seront rétablis dès que la maintenance sera terminée.
- Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2020 par DigiCert.
- Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert.
Septembre 13, 2020
Maintenance planifiée à venir
Le dimanche 13 septembre 2020 de 07:00 à 09:00 UTC, DigiCert procédera à une maintenance programmée.
En quoi cela me concerne-t-il ?
Pendant cette maintenance, nous affecterons de nouvelles adresses IP dédiées à nos serveurs mail CertCentral, à certaines de nos API.
Services touchés :
- E-mails CertCentral
- CertCentral
- API de services CertCentral
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- URL d’accès à l'API
- Portail Direct Cert
- Portail Direct Cert/API
- Paramètres de pare-feu pour les capteurs Discovery
- API de découverte
- ACME
- Agent d’automatisation ACME
- Site Web DigiCert
Pour plus de détails et pour plus de commodité, reportez-vous à notre article de la base de connaissance sur les changements d'adresses IP.
Bien que nous ayons mis en place des redondances pour protéger votre service, certains services DigiCert peuvent être indisponibles durant cette période.
Les services DigiCert seront rétablis dès que la maintenance sera terminée.
Comment puis-je me préparer ?
- Mettez à jour vos listes blanches et vos filtres d’e-mail
À compter du 13 septembre 2020, mettez à jour vos listes blanches d'adresses IP ainsi que vos filtres d’e-mail afin de vous assurer de ne rater aucun e-mail important et de garantir la bonne exécution des services DigiCert et des intégrations d’API. - Planifiez votre travail en fonction de cette maintenance
Planifiez les commandes de haute priorité, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance. - Références
- Pour obtenir des mises à jour automatiques, abonnez-vous à la page État DigiCert.
- Pour connaître les dates et heures des maintenances planifiées, consultez la page Maintenance planifiée par DigiCert pour 2020
Juin 23, 2020
Lancement de la prise en charge du protocole CertCentral ACME pour l’ensemble des utilisateurs
Nous avons le plaisir d'annoncer que l'un de nos outils d'automatisations, la prise en charge du protocole ACME, est désormais accessible à tous. La période de bêta ouverte est désormais terminée, l’outil est prêt pour une utilisation en environnement de production.
Avec ACME + CertCentral, utilisez votre client ACME préféré pour automatiser vos déploiements de certificats SSL/TLS et éviter le temps passé à installer manuellement les certificats.
La prise en charge du protocole ACME par CertCentral vous permet d'automatiser les déploiements de certificats SSL/TLS OV et EV d'un an, de deux ans et de validité personnalisée. Notre protocole ACME prend également en charge l'option de profil de certificat HTTP Exchange signé, ce qui vous permet d'automatiser le déploiement de vos certificats HTTP Exchange signés.
ACME dans CertCentral
Pour accéder à ACME dans votre compte CertCentral, accédez à la page des URL de répertoire ACME (depuis le menu principal à gauche, rendez-vous dans Automation > ACME Directory URLs [Automation > URL de répertoire ACME].)
Pour plus d’informations :
Juin 15, 2020
L'intégration ACME de DigiCert prend désormais en charge l’utilisation de champs personnalisés
Nous avons le plaisir d'annoncer que le protocole ACME de DigiCert est désormais compatible avec les champs personnalisés dans les formulaires de demande utilisés pour créer vos URL de répertoire ACME.
Pour plus d’informations :
Septembre 9, 2019
Nous avons ajouté deux nouvelles fonctionnalités à la page Expiring Certificates (Certificats arrivant à échéance) - dans la barre latérale, cliquez sur Certificates > Expiring Certificates (Certificats > Certificats arrivant à échéance), ce qui facilite la gestion des notifications de renouvellement de vos certificats arrivant à échéance.
Premièrement, nous avons ajouté une colonne Renewal Notices (Notifications de renouvellement) avec une case à cocher interactive. Cochez cette case pour activer ou désactiver les notifications de renouvellement pour un certificat arrivant à échéance.
Deuxièmement, nous avons ajouté deux filtres Renewal Notices (Notifications de renouvellement) : Désactivé et Activé. Ces filtres vous permettent de ne consulter que les commandes de certificats dont les notifications de renouvellement sont activées ou désactivées.
Dans l'API des services DigiCert, nous avons mis à jour les paramètres de réponse des points de terminaison List keys (Répertorier les clés) et Get key info (Obtenir les informations d'une clé), vous permettant ainsi de consulter la page associée à vos commandes de certificats ACME.
Désormais, lorsque vous appelez les points de terminaison List keys (Répertorier les clés) et Get key info (Obtenir les informations d'une clé), nous vous renvoyons le nom de l'organisation (organization_name) associée à la commande de certificat ACME dans la réponse.
Juillet 30, 2019
Nous avons amélioré notre protocole ACME en intégrant la prise en charge de l’option de profil certificat « Signed HTTP Exchange ». Désormais, vous pouvez utiliser votre client ACME pour commander des certificats SSL/TLS OV et EV avec extension CanSignHttpExchanges.
Pour ce faire, créez d’abord l’URL de répertoire ACME pour votre certificat « Signed HTTP Exchanges ». Utilisez ensuite votre client ACME pour émettre et installer le certificat avec l’extension CanSignHttpExchanges.
Consultez la page URL de répertoire ACME pour certificats « Signed HTTP Exchange » et le Guide d’utilisation du protocole ACME.
Contexte
L’option de profil de certificat « HTTP Signed Exchanges » permet de résoudre le problème d’affichage des URL AMP empêchant votre marque de s’afficher dans la barre d’adresse. Consultez les pages Optimiser l’affichage des URL AMP grâce aux échanges HTTP signés et Obtenir un certificat Signed HTTP Exchanges.
Cette option de profil vous permet d’inclure l’extension « CanSignHttpExchanges » aux certificats SSL/TLS OV et EV. Une fois activée pour votre compte, l’option Include the CanSignHttpExchanges extension in the certificate (Inclure l’extension CanSignHttpExchanges au certificat) apparaît sur vos formulaires « Ajouter une URL de répertoire ACME ».
Pour activer ce profil de certificat pour votre compte, veuillez joindre votre représentant commercial ou contacter votre équipe de support.
Nous avons mis à jour les icônes d’information apparaissant dans la liste des URL de répertoire ACME sur la page « Account Access » (Accès au compte) pour vous permettre d’identifier rapidement les certificats assortis d’une option de profil (par exemple, Signed HTTP Exchanges).
Depuis le menu latéral, cliquez sur Account > Account Access (Comptes > Accès au compte). Sur la page Account Access (Accès au compte), dans la section ACME Directory URLs (URL de répertoire ACME), cliquez sur une icône d’information pour afficher les détails relatifs au certificat pouvant être commandé via l’URL de répertoire ACME.
Dans les API Services de DigiCert, nous avons amélioré les paramètres de réponse du point de terminaison List keys (Répertorier les clés) pour vous permettre de voir les URL de répertoire ACME. Désormais, lorsque vous appelez le point de terminaison List keys (Répertorier les clés), l’URL de répertoire ACME (acme_urls) et la clé d’API (api_keys) sont renvoyées dans la réponse.
Dans les API Services de DigiCert, nous avons amélioré le point de terminaison Get key info (Obtenir les informations d'une clé) pour vous permettre d'obtenir des détails sur les URL de répertoire ACME.
Intégrez l'ID URL de répertoire ACME dans l'appel au point de terminaison Get key info (Obtenir les informations d'une clé) - (/clé/{{key_id}} où key_id se trouve l'ID URL de répertoire ACME) pour obtenir des informations sur un URL de répertoire ACME.
Juin 5, 2019
Nous avons corrigé un bogue affectant la page de demande de certificat via une URL d’invité qui, lorsque vous cliquiez sur Order Now (Commander maintenant), vous dirigeait vers la page de connexion à un compte DigiCert.
Désormais, lorsque vous commandez un certificat via une URL d’invité et que vous cliquez sur Order Now (Commander maintenant),, votre demande est envoyée à votre administrateur de compte pour approbation. Pour en savoir plus sur les URL d’invité, consultez la page Gérer les URL d’invité.
Nous avons intégré la fonction Auto-Renewal User (Utilisateur de renouvellement automatique) à la page « New Division » (Nouvelle division), pour vous permettre, si vous le souhaitez, de définir un utilisateur par défaut pour les commandes de certificat à renouvellement automatique pour la division que vous venez de créer. Si cet utilisateur est défini, il remplace alors le demandeur original de toutes les commandes de certificat à renouvellement automatique de la division, permettant ainsi d’éviter l’interruption des renouvellements automatiques.
Dans votre compte CertCentral, dans le menu latéral, cliquez sur Account > Divisions (Compte > Divisions). Sur la page Divisions, cliquez sur Nouvelle division. Sur la page « New Division » (Nouvelle division), à partir du menu déroulant Auto-Renewal User (Utilisateur de renouvellement automatique), définissez un utilisateur par défaut pour toutes les commandes de certificat à renouvellement automatique de la division.
Nous ajoutons un nouvel outil au portefeuille CertCentral —ACME protocol support—qui vous permet d’intégrer votre client ACME à CertCentral pour commander des certificats TLS/SSL OV et EV.
Remarque : Il s’agit de la période ouverte de prise en charge de la version bêta du protocole ACME dans CertCentral. Pour signaler des erreurs ou obtenir de l’aide pour connecter votre client ACME à CertCentral, veuillez prendre contact avec notre équipe de support.
Pour accéder à ACME dans votre compte CertCentral, accédez à la page « Account Access » (Accès au compte) depuis le menu latéral, puis cliquez sur Account > Account Access (Compte > Accès au compte) pour afficher la section ACME Directory URLs (URL du répertoire ACME).
Pour obtenir des informations sur la connexion de votre client ACME à votre compte CertCentral, consultez notre Guide d’utilisation du protocole ACME.
Pour désactiver ACME dans votre compte, prenez contact avec votre gestionnaire de compte ou notre équipe de support.
Problèmes connus
Pour obtenir une liste des problèmes actuellement connus, consultez la page ACME version bêta : problèmes connus.