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To make it easier to plan your certificate related tasks, we scheduled our 2020 maintenance windows in advance. See DigiCert 2020 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert Support.

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Scheduled Maintenance

On June 7, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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Scheduled Maintenance

On May 3, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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Scheduled Maintenance

On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC

On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.

How does this affect me?

This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.

During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

  • DigiCert 2020 scheduled maintenance
    This page is kept up to date with all our maintenance schedule information.
  • DigiCert Status
    To get live updates, subscribe to the DigiCert Status page.
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Scheduled Maintenance

On March 8, 2020 from 08:00 to 10:00 UTC, DigiCert will perform scheduled maintenance. Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time. DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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Updated maintenance schedule

We rescheduled our maintenance window. On November 9, 2019 from 09:00 to 12:00 UTC, DigiCert will be performing some planned maintenance.

During this time, DigiCert services may be unavailable:

  • CertCentral
  • DigiCert website (digicert.com)
  • Certificate validation
  • Certificate issuance

DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

DigiCert Services API integrations

During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.

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Routine server maintenance

On September 22, 2019 from 06:30 to 08:30 UTC, DigiCert will be performing some routine server maintenance. During this time, you may get logged out of your CertCentral account and experience issues logging in. Additionally, certificate validation and issuance services may not work.

Please plan accordingly. For example, submit any high priority renewal, reissue, or new certificate orders outside of the maintenance window.

Note: Access will be restored as soon as possible.

DigiCert Services API integrations

During server maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.

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We added a new permission to the API key generation process, enabling you to restrict an API key to "View Only" permissions.

When linking an API key to a user, you're linking the user's permissions to the key. Now, you can restrict the permissions of the user's API key to GET requests only.

For more information, see Generate an API key.

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In the DigiCert Services API, we updated the Create key and Edit key endpoints, adding a new access role restriction—View Only.

Now, when using the API to create or edit an API key, add the restricted_to_role_id parameter to your request and include the new 102 value to limit the API key to GET requests only.

Example request for Create key endpoint

Example Create API key request

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Nous avons amélioré l’intégration des utilisateurs « SSO SAML seulement » aux API Services de CertCentral, en ajoutant un paramètre de compte qui vous permet d’autoriser les utilisateurs « SSO seulement » à accéder aux API. Sur la page « SAML Sign-on (SSO) » (Authentification unique SAML seulement), sous « Configure SSO Settings » (Configurer les paramètres SSO des utilisateurs), vous verrez désormais la case Enable API access for SSO-only users (Autoriser les utilisateurs « SSO seulement » à accéder aux API). Pour y accéder depuis le menu latéral, cliquez sur Settings > Single Sign-On (Paramètres > Authentification unique). Consultez la page Configurer l’authentification unique SAML.

Remarque : Ce paramètre autorise les utilisateurs « SSO seulement » disposant de clés d’API à contourner l’authentification unique. La désactivation de l’accès aux API pour les utilisateurs « SSO seulement » ne révoque pas les clés d’API existantes. Cela ne fait que bloquer la création de nouvelles clés d’API.