Décembre 31, 2022
DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is kept up to date with all maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
- Maintenance is scheduled for the first weekend of each month unless otherwise noted.
- Each maintenance window is scheduled for 2 hours.
- Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
- All normal operations will resume once maintenance is completed.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Janvier 10, 2022
CertCentral Domains and Domain details pages: Improved domain validation tracking
We updated the Domains and Domain details pages to make it easier to track and keep your domains' validation up to date. These updates coincide with last year's industry changes to the domain validation reuse period*. Keeping your domain validation current reduces certificate issuance times: new, reissue, duplicate issues, and renewals.
Domains page improvements
When you visit the Domains page (in the left main menu, select Certificates > Domains), you will see three new columns: DCV method, Validation status, and Validation expiration. Now you can view the domain control validation (DCV) method used to demonstrate control over the domain, the status of the domain's validation (pending, validated, expires soon, and expired), and when the domain validation will expire.
Because OV and EV validation reuse periods are the same, we streamlined the Validation status sorting feature. Instead of showing separate filters for OV validation and EV validation, we only show one set of filters:
- Completed / Validated
- Pending validation
- Expires in 0 - 7 days
- Expires in 0 - 30 days
- Expires in 31 - 60 days
- Expires in 61 - 90 days
- Expired
Domain details page improvements
When you visit a domain's details page (on the Domains page, select a domain), you will now see a status bar at the top of the page. This status bar lets you view the domain's validation status, when the domain's validation expires, when the domain's validation was most recently completed, and the DCV method used to demonstrate control over the domain.
We also updated the Domain validation status section of the page. We replaced the separate entries for OV and EV domain validation statuses with one entry: domain validation status.
*Note: On October 1, 2021, the industry reduced all domain validation reuse periods to 398 days. DigiCert implemented a 397-day domain validation reuse period to ensure certificates aren't issued using expired domain validation. For more information about this change, see our knowledge base article, Domain validation policy changes in 2021.
Janvier 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Décembre 4, 2021
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Novembre 16, 2021
Industry changes to file-based DCV (HTTP Practical Demonstration, file auth, file, HTTP token, and HTTP auth)
To comply with new industry standards for the file-based domain control validation (DCV) method, you can only use the file-based DCV to demonstrate control over fully qualified domain names (FQDNs), exactly as named.
To learn more about the industry change, see Domain validation policy changes in 2021.
How does this affect me?
As of November 16, 2021, you must use one of the other supported DCV methods, such as Email, DNS TXT, and CNAME, to:
- Validate wildcard domains (*.example.com)
- To include subdomains in the domain validation when validating the higher-level domain. For example, if you want to cover www.example.com, when you validate the higher-level domain, example.com.
- Prevalidate entire domains and subdomains.
To learn more about the supported DCV method for DV, OV, and EV certificate requests:
CertCentral: Pending certificate requests and domain prevalidation using file-based DCV
Pending certificate request
If you have a pending certificate request with incomplete file-based DCV checks, you may need to switch DCV methods* or use the file-based DCV method to demonstrate control over every fully qualified domain name, exactly as named, on the request.
*Note: For certificate requests with incomplete file-based DCV checks for wildcard domains, you must use a different DCV method.
To learn more about the supported DCV methods for DV, OV, and EV certificate requests:
- Supported DCV methods for validating domains on certificate OV and EV certificate requests
- Supported DCV methods for validating the domains on DV SSL certificate orders
Domain prevalidation
If you plan to use the file-based DCV method to prevalidate an entire domain or entire subdomain, you must use a different DCV method.
To learn more about the supported DCV methods for domain prevalidation, see Supported domain control validation (DCV) methods for domain prevalidation.
CertCentral Services API
If you use the CertCentral Services API to order certificates or submit domains for prevalidation using file-based DCV (http-token), this change may affect your API integrations. To learn more, visit File-based domain control validation (http-token).
Novembre 6, 2021
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
- DV certificate requests submitted during this time will fail
- APIs will return a "cannot connect" error
- Failed requests should be resubmitted after services are restored
CIS and SCEP
- Certificate Issuing Service (CIS) will be down
- Simple Certificate Enrollment Protocol (SCEP) will be down
- DigiCert will be unable to issue certificates for CIS and SCEP
- APIs will return a "cannot connect" error
- Requests that return "cannot connect" errors should be resubmitted after services are restore
QuoVadis TrustLink certificate issuance
- TrustLink certificate requests submitted during this time will fail
- However, failed requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored, as required
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
- Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
- Certificate issuance for PKI Platform 8 and its corresponding API.
Additionally:
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Octobre 2, 2021
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Septembre 11, 2021
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete our maintenance.
Septembre 7, 2021
CertCentral Services API: Get orders by alternative order ID
We created a new endpoint to make it easier to get certificate order details using alternative order IDs: Get orders by alternative order ID. This endpoint returns the order ID, certificate ID, and order status of certificate orders with the alternative_order_id you provide in the URL path.
Août 7, 2021
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Juillet 12, 2021
Verified Mark Certificates available now.
Verified Mark Certificates (VMCs) are a new type of certificate that allow companies to place a certified brand logo next to the “sender” field in customer inboxes—visible before the message is opened—acting as confirmation of your domain’s DMARC status and your organization’s authenticated identity. Learn more about VMC certificates.
To disable or change availability of VMC in your account, visit the Product Settings page.
Note: If you do not see VMCs in your account, it may be because we are not offering the product to all account types yet. It is also possible that the product is available, but one of your CertCentral account’s administrators turned the product off in Product Settings.
CertCentral Services API: Verified Mark Certificate enhancements
To help you manage your Verified Mark Certificate (VMC) orders in your API integrations, we’ve made the following updates to the CertCentral Services API.
New endpoints:
- Order Verified Mark Certificate
We added a new endpoint—Order Verified Mark Certificate—you can use to create or renew a VMC order. - Update VMC order
We added a new endpoint—Update VMC order—you can use to update the trademark country code or registration number for a pending VMC order. - Validate VMC logo format (SVG or encoded)
We added two new endpoints—Validate logo format (SVG) and Validate logo format (encoded)—you can use to check if the format of an SVG file is compatible with the requirements for VMC. - Upload VMC logo (SVG or encoded)
We added two new endpoints—Upload VMC logo (SVG) and Upload VMC logo (encoded)—you can use to upload a logo for a pending VMC order. - Get VMC logo
We added a new endpoint—Get VMC logo—you can use to download the logo for a VMC order.
Updated endpoints:
- Order info
We updated the Order info endpoint to return a vmc object with the trademark country code, registration number, and logo information for VMC orders. - Email certificate
We updated the Email certificate endpoint to support emailing a copy of your issued VMC.
To learn more about managing VMC certificates from your API integrations, visit Verified Mark Certificate workflow.
Juillet 10, 2021
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
- CertCentral / Services API
- Direct Cert Portal / API
- ACME
- Discovery / API
- ACME agent automation / API
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- DigiCert ONE
- Automation service
- CT Log monitoring
- Vulnerability assessment
- PCI compliance scans
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- QuoVadis TrustLink
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Juin 5, 2021
Upcoming scheduled maintenance
On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Mai 1, 2021
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Avril 28, 2021
CertCentral Services API: Site seal enhancements
To help you manage your site seals in your API integrations, we’ve made the following updates to the CertCentral Services API:
- New endpoint: Upload site seal logo
We added a new endpoint – Upload site seal logo – you can use to upload your company logo for use with a DigiCert Smart Seal. This logo appears in the site seal on your website. Note: Only Secure Site and Secure Site Pro SSL/TLS certificates support the option to display your company logo in the site seal. - New endpoint: Update site seal settings
We added a new endpoint – Update site seal settings – you can use to change the appearance of your site seal and the information that displays on the site seal information page. - Updated endpoint: Get site seal settings
We updated the Site seal settings endpoint to return information about each property you can customize with the Update site seal settings endpoint.
Related topics:
Avril 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Mars 17, 2021
CertCentral: New purchase order and invoice system
We are happy to announce that we are using a new purchase order and invoice system in CertCentral. We've made several changes to make it easier for you to manage your purchase orders and invoices.
The next time you sign in to CertCentral, you will see two new menu options under Finances: Pay Invoice and Purchase Orders and Invoices. Additionally, we now send all invoice emails from our new invoice system.
Pay invoices page
When you open the Pay invoice page, all invoices are preselected by default. You can choose to pay them all or select those you want to pay.
Note: If you use divisions with separate funds, when you open the Pay invoice page, all invoices for the top-level division are selected by default. Use the For dropdown to view the unpaid invoices by division in your account.
Purchase orders and invoices page
On the new Purchase orders and invoices page, you can create a purchase order (PO). In the Purchaseorders table, you can view pending and rejected POs. After we approve a PO, it becomes an invoice and moves to the Invoices table.
Note: If you use divisions with separate funds, you see the Purchase order and invoice summary page. When you click a division name, it opens the Purchase order and invoices page, where you can view the POs and invoices for that division.
In the Invoices column of the Invoices table, you can see the invoice number and the PO from which we generated it. You can download a copy of the invoice or pay the invoice. When you click Pay invoice, we take you to the Pay invoice page to pay the invoice and make the funds available in your account.
Existing PO and Invoice migration
- Autogenerated invoices
When we migrated our billing system, we did not migrate your autogenerated invoices. At the end of March, we will autogenerate a new invoice for your total amount owed. However, you can make a payment on your account at any time on the Deposit Funds page (in the left main menu, go to Finances > Deposit Funds). - Invoices generated from approved purchase orders
When we migrated your invoices to the new system, we gave them new invoice numbers. However, the associated purchase order number remains the same. If you have questions or trouble finding an invoice, please contact your account manager or DigiCert Accounts Receivable. Make sure to include your PO number and the original invoice number in the email.
CertCentral Services API: View balance enhancements
To help you track financial data in your API integrations, we updated the View balance endpoint to return the following data:
unpaid_invoice_balance
Unpaid invoice balancenegative_balance_limit
Amount the balance can go into the negativeused_credit_from_other_containers
Amount owed by other divisions in the account (for accounts with separate division funds enabled)total_available_funds
Total funds available for future purchases
Example response:
For more information, see the documentation for the View balance endpoint.
Mars 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Février 6, 2021
Maintenance planifiée à venir
Le 6 février 2021 de 22:00 à 24:00 HNR (7 février 2021 de 05:00 à 07:00 UTC), DigiCert procédera à une maintenance critique.
Pendant la période de maintenance, les services répertoriés ci-dessous seront interrompus pendant environ 60 minutes. Cependant, compte tenu de l'étendue du travail, des interruptions de service supplémentaires sont à prévoir pendant la période de maintenance de deux heures.
Vous ne pourrez pas vous connecter aux plateformes suivantes, ni accéder aux services et API suivants :
- CertCentral/ API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery/API
- ACME
- Agent d’automatisation ACME/API
DigiCert ne sera pas en mesure d’émettre des certificats pour les services et API ci-dessous :
- CertCentral/API Services
- Direct Cert Portal / API Direct Cert Portal
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS)/API
- Managed PKI pour SSL (MSSL)/API
- QV Trust Link
Les services suivants ne seront pas affectés par les opérations de maintenance :
- PKI Platform 8
- PKI Platform 7
- Gestionnaires DigiCert ONE
Remarque concernant l’API :
- Les services consacrés au traitement des transactions en rapport avec les certificats seront indisponibles. Il sera notamment impossible de demander des certificats, d'ajouter des domaines ou encore de demander des validations.
- Les API renverront des erreurs de type “connexion impossible”.
- Les demandes de certificat transmises pendant cette période et qui reçoivent un message d’erreur de type "connexion impossible" devront être envoyées à nouveau une fois les services relancés.
Comment puis-je me préparer ?
Prenez vos dispositions :
- Planifiez les commandes prioritaires, renouvellements et réémissions en fonction de la période de maintenance prévue.
- Attendez-vous à subir des interruptions si vous utilisez les API pour tester l’émission immédiate de certificats ou l’automatisation de tâches.
- Abonnez-vous à la page État de DigiCert pour recevoir des informations en direct.
- Consultez les maintenances planifiées de DigiCert pour 2021 pour obtenir les dates et heures des maintenances planifiées.
Les services seront rétablis dès que la maintenance sera terminée.
Février 5, 2021
CertCentral: Amélioration de la page Organisations
Pour faciliter la recherche de vos organisations sur la page Organisations, nous affichons désormais trois nouvelles informations concernant chacune. Ces informations supplémentaires sont utiles lorsque plusieurs de vos organisations portent un nom similaire ou identique.
- Identifiant
- Nom d’emprunt (le cas échéant)
- Adresse
Sur la page Organisations, vous verrez désormais apparaître une colonne N° d’org. contenant l’identifiant de l’organisation. Vous verrez également s'afficher les adresses de l’organisation sous leur nom. Enfin, si vous utilisez les noms d’emprunt, vous verrez celui de l’organisation entre parenthèses à côté de son nom.
Remarque : Jusqu'alors, le seul moyen de voir ces informations était de cliquer sur le nom de l’organisation et d’ouvrir la page des détails de celle-ci.
Pour de plus amples informations sur les organisations dans CertCentral, consultez la page Gérer les organisations.
CertCentral: Amélioration de l'option Ajouter une organisation sur les formulaires de demande de certificat OV/EV
Pour faciliter la commande de certificats TLS/SSL pour une organisation de votre compte, nous avons mis à jour l’option Ajouter une organisation des formulaires de demande de certificat OV et EV.
Pour les comptes émettant des certificats pour 10 organisations ou moins, nous affichons désormais trois nouvelles informations sur les organisations. Ces informations sont utiles lorsque plusieurs de vos organisations portent un nom similaire ou identique.
- Nom d’emprunt (le cas échéant)
- ID de l’organisation
- Adresse
Nous avons également ajouté la possibilité de saisir le nom de l’organisation recherchée.
Essayez par vous-même
La prochaine fois que vous demandez un certificat TLS/SSL OV ou EV, cliquez sur Ajouter une organisation. Dans la liste déroulante Organisation,, vous verrez s'afficher les informations suivantes : le nom de l’organisation, son nom d’emprunt (le cas échéant), son identifiant et son adresse. Vous pouvez également saisir le nom de l’organisation.
Janvier 20, 2021
API de services CertCentral : Nouveaux points de terminaison Détails de la commande d'unités et Annuler ma commande d'unité
Nous avons le plaisir d'annoncer l’ajout de deux nouveaux points de terminaison à l’API de services CertCentral : Détails de la commande d'unités et Annuler ma commande d'unité.
Ces points de terminaison vous permettent d’obtenir des informations concernant une commande d’unités ou d’en annuler une.
Annuler ma commande d'unité :
- Lorsque vous passez une commande d'unités, vous ne disposez que de trente jours pour l’annuler.
- Vous ne pouvez plus annuler de commande d'unités une fois que le sous-compte concerné par la commande a utilisé au moins une unité.
Si vous gérez un sous-compte qui utilise les unités comme mode de paiement, vous pouvez désormais utiliser les API de services pour effectuer les tâches suivantes :
API de services CertCentral : Amélioration des points de terminaison Liste des produits, Limites du produit et Informations sur le produit
Pour faciliter la recherche des périodes de validité disponibles pour les certificats numériques sur votre compte, nous avons ajouté de nouveaux paramètres de réponse aux points de terminaison suivants : Liste des produits, Limites du produit et Informations sur le produit.
Ces nouveaux paramètres de réponse vous permettent d'afficher les limites de validité personnalisées et par défaut des commandes, et ce pour chaque produit sur votre compte.
Point de terminaison Liste des produits
Le paramètre allowed_order_validity_years renvoie une liste des périodes de validité des commandes prises en charge pour chaque produit sur votre compte.
Point de terminaison Limites du produit
Le paramètre allowed_order_lifetimes renvoie une liste des limites de validité personnalisées pour les utilisateurs auxquels sont affectés des divisions et rôles utilisateur différents sur votre compte.
Point de terminaison Informations sur le produit
- Le paramètre
allowed_order_validity_yearsrenvoie une liste des périodes de validité disponibles lorsque vous demandez un certificat. - Le paramètre
custom_order_expiration_date_allowedrenvoie une valeur booléenne qui indique si vous pouvez sélectionner une date d’expiration personnalisée pour la commande lorsque vous demandez un certificat.
API de services CertCentral : Amélioration du point de terminaison Informations sur les commandes d'un sous-compte
Pour faciliter la recherche d'informations sur les périodes de validité des commandes d'un sous-compte, nous avons ajouté de nouveaux paramètres de réponse au point de terminaison Informations sur les commandes d'un sous-compte. Ces nouveaux paramètres de réponse vous permettent de voir la date de début de la commande, sa date de fin et s'il s'agit d'un plan pluriannuel.
- Le paramètre
is_multi_year_planrenvoie"1"si la commande est un plan pluriannuel. - Le paramètre
order_valid_fromrenvoie la date de début de la période de validité de la commande. - Le paramètre
order_valid_tillrenvoie la date de fin de la période de validité de la commande.
Exemple de réponse avec les nouveaux paramètres
Décembre 22, 2020
API de services CertCentral : Mettre à jour les paramètres de notifications de renouvellement
Nous avons ajouté un nouveau point de terminaison au contrat d’API Services CertCentral : Mettre à jour les paramètres de notifications de renouvellement Appelez ce point de terminaison pour activer ou désactiver les e-mails de notification de renouvellement d'une commande de certificats.
Pour de plus amples informations, consultez le sujet de référence pour ce point de terminaison dans la documentation de l’API Services.