Février 6, 2021
Upcoming scheduled maintenance
On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.
During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope work happening, there may be additional service interruptions during the two-hour maintenance window.
You will be unable to sign in to these platforms and access these services and APIs:
- CertCentral / Service API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery / API
- ACME
- ACME agent automation / API
DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS) / API
- Managed PKI for SSL (MSSL) / API
- QV Trust Link
These services will not be affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- Services to process certificate-related transactions will be unavailable, such as, requesting certificates, adding domains, and validation requests.
- APIs will return “cannot connect” errors.
- Certificate requests placed during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues around the maintenance window.
- Expect interruptions if you use APIs for immediate certificate issuance and automated tasks.
- Subscribe to the DigiCert Status page to get live updates, .
- See the DigiCert 2021 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
Février 5, 2021
CertCentral: Improved Organizations page
To make it easier to find your organizations on the Organization page, we now display three new pieces of information about each organization. This additional information is helpful when you have organizations with similar or identical names:
- ID
- Assumed name (if used)
- Address
On the Organizations page, you will now see an Org # column with the organization's ID. You will also see the organization addresses displayed below the names. And, if you use the organization's assumed name, you will see it in parentheses next to the organization name.
Note: Previously, the only way to view this information was to click the organization name and open the organization's details page.
For more information about organizations in CertCentral, see Manage organizations.
CertCentral: Improved add organization option on OV/EV certificate request forms
To make it easier to order a TLS/SSL certificate for an organization in your account, we updated the Add organization option in the OV and EV certificate request forms.
For accounts that issue certificates for 10 or more organizations, we now display three new pieces of organization information. This information is helpful when you have organizations with similar or identical names:
- Assumed name (if used)
- Organization ID
- Address
We also added the ability to type the name of the organization you are searching for.
See for yourself
The next time you request an OV or EV TLS/SSL certificate, click Add organization. In the Organization dropdown, you will see the following organization information: name, assumed name (if used), ID, and address. You can also type the organization name.
Janvier 20, 2021
CertCentral Services API: New Unit order details and Cancel unit order endpoints
We are happy to announce we added two new endpoints to the CertCentral Services API: Unit order details and Cancel unit order.
These endpoints allow you to get information about a unit order and to cancel a unit order.
Canceling unit orders:
- You can only cancel an order within thirty days of placing it.
- You cannot cancel a unit order if the subaccount on the order has spent any of the units.
If you manage a subaccount that uses units as its payment method, you can now use the Services API to do the following tasks:
CertCentral Services API: Improved Product list, Product limits, and Product info endpoints
To make it easier to find the available order validity periods for the digital certificate products in your account, we added new response parameters to the Product list, Product limits, and Product info endpoints.
These new response parameters allow you to view the default and customized order validity limits for each product in your account.
The allowed_order_validity_years parameter returns a list of the supported order validity periods for each product in your account.
The allowed_order_lifetimes parameter returns a list of the customized order validity limits for users with different division and user role assignments in your account.
- The
allowed_order_validity_yearsparameter returns a list of the order validity periods that are available when you request the certificate product. - The
custom_order_expiration_date_allowedparameter returns a boolean value that describes whether you can set a custom order expiration date when you request the certificate product.
CertCentral Services API: Improved Subaccount order info endpoint
To make it easier to find information about the validity periods for subaccount orders, we added new response parameters to the Subaccount order info endpoint. These new response parameters allow you to see the order start date, the order end date, and whether the order is a Multi-year Plan.
- The
is_multi_year_planparameter returns"1"if the order is a Multi-year Plan. - The
order_valid_fromparameter returns the start date of the order validity period. - The
order_valid_tillparameter returns the end date of the order validity period.
Example response with new parameters
Décembre 22, 2020
CertCentral Services API: Update renewal notification settings
We added a new endpoint to the CertCentral Services API contract: Update renewal notification settings. Use this endpoint to enable or disable renewal notifications for a certificate order.
For more information, visit the reference topic for this endpoint in the Services API documentation: