Change log | docs.digicert.com

Décembre 31, 2022

CIS 2022 api certificate issuance DigiCert One CertCentral PKI Platform 8 validation Direct Cert Portal QuoVadis PKI Platfom 8 API ACME scheduled maintenance SCEP ACME agent automation Discovery API Services API ACME agent automation API discovery

DIGICERT 2022 MAINTENANCE SCHEDULE

To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.

With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

Maintenance is scheduled for the first weekend of each month unless otherwise noted.
Each maintenance window is scheduled for 2 hours.
Although we have redundancies to protect your service, some DigiCert services may be unavailable.
All normal operations will resume once maintenance is completed.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.

Mai 7, 2022

CIS 2022 DigiCert One CertCentral PKI Platform 8 domain validation Direct Cert Portal TrustLink certificate issuance downtime ACME certificate issuing service (CIS) Direct Cert Portal API ACME agent automation tls certificates Services API TLS certificate issuance TrustLink organization validation ACME agent automation API

Upcoming Schedule Maintenance

Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).

DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
See the DigiCert 2022 maintenance schedule for maintenance dates and times.

Services will be restored as soon as we complete the maintenance.

Avril 2, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API User Authorization Agent (UAA) services DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.

Note: Maintenance will be one hour earlier for those who don't observe daylight savings.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral® TLS certificate issuance:

TLS certificate requests submitted during this time will fail
Failed requests should be resubmitted after services are restored

CIS and CertCentral® SCEP:

Certificate Issuing Service (CIS) will be down
CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
Requests submitted during this time will fail
CIS APIs will return a "503 Service is unavailable" error
Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Failed requests should be resubmitted after services are restored

QuoVadis® TrustLink® certificate issuance:

TrustLink certificate requests submitted during this time will be delayed
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored
Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Mars 5, 2022

2022 PKI Platform 8 certificate issuing service (CIS) tls certificates downtime TLS certificate issuance ACME agent automation API DigiCert One ACME CertCentral domain validation TrustLink organization validation CIS Services API Direct Cert Portal scheduled maintenance SCEP Direct Cert Portal API ACME agent automation TrustLink certificate issuance

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral™ TLS certificate issuance:

TLS certificate requests submitted during this time will fail
Failed requests should be resubmitted after services are restored

CIS and CertCentral™ SCEP:

Certificate Issuing Service (CIS) will be down
CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
Requests submitted during this time will fail
CIS APIs will return a "503 Service is unavailable" error
Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Failed requests should be resubmitted after services are restored

QuoVadis™ TrustLink™ certificate issuance:

TrustLink certificate requests submitted during this time will be delayed
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

New domains submitted for validation during this time will fail
New organizations submitted for validation during this time will fail
Requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Février 12, 2022

Document Signing Manager Enterprise PKI Manager CA Manager Automation Manager Discovery sensor firewall settings Secure Software Manager PKI Platform 8 IoT Device Manager certcentral QuoVadis validation services Account Manager 216.168.240.0/20 ACME agent automation API DigiCert One ACME New TrustLink discovery CIS Direct Cert Portal scheduled maintenance SCEP API access URL Direct Cert Portal API ACME agent automation IP address changes Discovery API Services API

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Expanding Range of IP Addresses Used for DigiCert Services

As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.

What do I need to do?

If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.

*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.

New range of IP addresses

Add this range of IP addresses to your allowlist: 216.168.240.0/20

Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.

Affected services:

CertCentral/Services API
ACME
Discovery/API
Discovery sensor firewall settings
ACME Automation/API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
API access URL
Direct Cert Portal/API
DigiCert website
Validation services
PKI Platform 8
PKI Platform 7 (Japan and Australia)
QuoVadis TrustLink
DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager

For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.

Janvier 8, 2022

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal ACME scheduled maintenance SCEP ACME agent automation certificate issuing service (CIS) Services API TrustLink discovery

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Décembre 31, 2021

PKI Platform 7 QuoVadis ACME scheduled maintenance Direct Cert Portal API SCEP CIS api certificate issuance DigiCert One 2021 PKI Platform 8 validation certcentral Direct Cert Portal ACME agent automation Discovery API Services API ACME agent automation API discovery

Pour faciliter la planification de vos tâches liées aux certificats, nous avons programmé à l'avance nos périodes de maintenance pour 2021. Consultez la page Calendrier de maintenance 2021 de DigiCert—Cette page est tenue à jour avec toutes les informations relatives au calendrier de maintenance.

Compte tenu de la présence de nos clients dans le monde entier, nous savons qu'il n'existe pas de périodes idéales convenant à tout le monde à la fois. Cependant, après avoir examiné les données sur l'utilisation des clients, nous avons sélectionné les périodes qui auraient un minimum d'impact sur eux.

À propos de notre calendrier de maintenance

La maintenance est prévue le premier week-end de chaque mois, sauf indication contraire.
Chaque période de maintenance est programmée pour 2 heures.
Bien que nous ayons mis en place des redondances pour protéger votre service, certains services DigiCert peuvent être indisponibles.
Toutes les opérations normales reprendront une fois la maintenance terminée.

Pour obtenir plus d'informations concernant ces périodes de maintenance, contactez votre responsable de compte ou l’équipe de support DigiCert. Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert.

Décembre 4, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platfom 8 API ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API discovery

Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Novembre 6, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal TrustLink certificate issuance ACME DV SSL certificates scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API DV certificate issuance TrustLink ACME agent automation API discovery

Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).

CertCentral infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:

DV certificate issuance for CertCentral, ACME, and ACME agent automation

DV certificate requests submitted during this time will fail
APIs will return a "cannot connect" error
Failed requests should be resubmitted after services are restored

CIS and SCEP

Certificate Issuing Service (CIS) will be down
Simple Certificate Enrollment Protocol (SCEP) will be down
DigiCert will be unable to issue certificates for CIS and SCEP
APIs will return a "cannot connect" error
Requests that return "cannot connect" errors should be resubmitted after services are restore

QuoVadis TrustLink certificate issuance

TrustLink certificate requests submitted during this time will fail
However, failed requests will be added to a queue for processing later
Queued-up requests will be processed after services are restored, as required

This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .

PKI Platform 8 maintenance

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:

Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
Certificate issuance for PKI Platform 8 and its corresponding API.

Additionally:

APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Octobre 2, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 8 certificate issuance PKI Platform 8 validation ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API ACME agent automation API discovery

Upcoming Schedule Maintenance

On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 20 minutes:

You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Septembre 11, 2021

CIS DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 8 certificate issuance PKI Platform 8 validation PKI Platfom 8 API ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API ACME agent automation API discovery

Upcoming Schedule Maintenance

On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 60 minutes:

You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
APIs will return a "cannot connect" error.
Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete our maintenance.

Juin 5, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis scheduled maintenance SCEP Services API

Upcoming scheduled maintenance

On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Mai 1, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis ACME scheduled maintenance SCEP Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API DigiCert ONE Managers

Upcoming scheduled maintenance

On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services:

CertCentral / Service API
ACME
ACME agent automation / API
Direct Cert Portal / API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
QuoVadis TrustLink

Services not affected

PKI Platform 8
PKI Platform 7
DigiCert ONE managers

API note:

APIs will return "cannot connect" errors.
Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Avril 3, 2021

CIS api DigiCert One CertCentral PKI Platform 8 Direct Cert Portal PKI Platform 7 QuoVadis ACME scheduled maintenance Direct Cert Portal API ACME agent automation Discovery API Services API TrustLink ACME agent automation API discovery DigiCert ONE Managers

Upcoming scheduled maintenance

On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services

For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:

CertCentral / Service API
ACME
ACME agent automation / API
Direct Cert Portal / API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
QuoVadis TrustLink

Services not affected

These services are not affected by the maintenance activities:

PKI Platform 8 / API
PKI Platform 8 SCEP
PKI Platform 7 / API
PKI Platform 7 SCEP
DigiCert ONE managers

API note:

APIs will return "cannot connect" errors.
Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

Mars 20, 2021

APIs critical maintenance Protocols PKI Platform 8

Maintenance essentielle PKI Platform 8

Le samedi 20 mars 2021 de 18:00 à 24:00 HNR (dimanche 21 mars 2021 de 00:00 à 06:00 UTC), DigiCert effectuera une maintenance critique de la plateforme PKI Platform 8 Partner Lab. Pendant la maintenance, la PKI Platform 8 ainsi que les API correspondantes resteront hors-service pendant environ six heures.

En quoi cela me concerne-t-il ?

Pendant environ six heures :

vous ne pourrez pas vous connecter à votre PKI Platform 8 pour effectuer des tâches de cycle de vie de certificat sur console ;
vous ne pourrez utiliser aucun protocole ou API de PKI Platform 8 (par ex. SOAP, REST, SCEP, Intune SCEP et EST) pour effectuer des opérations de cycle de vie du certificat.
Vous ne pourrez pas :
- inscrire des certificats : nouveaux, renouvelés ou réémis ;
- ajouter de domaines ou des organisations ;
- soumettre des demandes de validation ;
- voir des rapports, révoquer des certificats et créer des profils ;
- ajouter des utilisateurs, afficher des certificats et télécharger des certificats.
DigiCert ne sera pas en mesure d’émettre des certificats pour PKI Platform 8 et son API correspondante.
Les API renverront une erreur de type "connexion impossible".
Les inscriptions de certificats recevant des erreurs de type "connexion impossible" devront être soumis à nouveau une fois les services rétablis par DigiCert.

Services non affectés :

La maintenance essentielle n'affectera pas les services suivants :

PKI Platform 7
DigiCert ONE
CertCentral/ API Services
Direct Cert Portal/API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP) CertCentral
QuoVadis TrustLink
Discovery/API
ACME
Agent d’automatisation ACME/API

Comment puis-je me préparer ?

Prenez vos dispositions :

Planifiez vos commandes prioritaires, renouvellements et réémissions en fonction des périodes de maintenance essentielle.
Attendez-vous à subir des interruptions si vous utilisez les API et protocoles pour tester l’émission immédiate de certificats ou d'autres automatisations de tâches.
Pour être informé des maintenances en temps réel, abonnez-vous à la page État de DigiCert . Cet abonnement comprend l’envoi d’e-mails annonçant le début et la fin des maintenances.
Pour connaître les dates et heures des maintenances planifiées et critiques, consultez la page maintenances planifiées en 2021 par DigiCert.

Les services seront rétablis dès que nous aurons terminé la maintenance.

Mars 6, 2021

Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

Schedule your high-priority orders, renewals, and reissues around the maintenance window.
To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

Février 16, 2021

Partner Lab critical maintenance PKI Platform 8

Maintenance essentielle PKI Platform 8 Partner Lab

Le 16 février 2021 de 18h00 à 22h00 HNR (17 février 2021 de 01h00 à 05h00 UTC), DigiCert effectuera une maintenance critique de la plateforme PKI Platform 8 Partner Lab.

En quoi cela me concerne-t-il ?

Pendant environ quatre heures :

vous ne pourrez pas accéder au Partner Lab ni aux API correspondantes ;
vous ne pourrez pas soumettre de demande de certificat.
vous ne pourrez pas accéder aux portails DigiCert PKI Platform 8 via Partner Lab ;
DigiCert ne pourra pas émettre de certificats de test pour Partner Lab via l’API.

Ceci n'aura aucun effet sur les parties suivantes :

PKI Platform 8 – Production
PKI Platform 7
DigiCert ONE

Comment puis-je me préparer ?

Prenez vos dispositions.

Planifiez vos tests Partner Lab en fonction de la période de maintenance essentielle, y compris en ce qui concerne la commande, le renouvellement et la réémission de certificats de test.
Attendez-vous à subir des interruptions si vous utilisez l’API Partner Lab pour tester l’émission immédiate de certificats ou l’automatisation de tâches.
Pour connaître les dates et heures des maintenances planifiées et critiques, consultez la page maintenances planifiées en 2021 par DigiCert.

Les services seront rétablis dès que nous aurons terminé la maintenance.

Février 8, 2021

PKI Platform 8 Partner Lab critical maintenance

Maintenance essentielle PKI Platform 8 Partner Lab

Le 8 février 2021 de 18:00 à 24:00 HNR (9 février 2021 de 01:00 à 07:00 UTC), DigiCert effectuera une maintenance critique sur PKI Platform 8 Partner Labs.

En quoi cela me concerne-t-il ?

Pendant environ six heures :

vous ne pourrez pas accéder au Partner Lab ni aux API correspondantes ;
vous ne pourrez pas soumettre de demandes de certificats ni accéder à un quelconque portail DigiCert PKI Platform 8 via Partner Lab ;
DigiCert ne pourra pas émettre de certificats de test pour la plateforme Partner Lab par quelque API que ce soit.

Ceci n'aura aucun effet sur les parties suivantes :

PKI Platform 8 – Production
PKI Platform 7
DigiCert ONE

Comment puis-je me préparer ?

Prenez vos dispositions.

Planifiez vos tests Partner Lab en fonction de la période de maintenance essentielle, y compris en ce qui concerne la commande, le renouvellement et la réémission de certificats de test.
Attendez-vous à subir des interruptions si vous utilisez l’API Partner Lab pour tester l’émission immédiate de certificats ou l’automatisation de tâches.
Pour connaître les dates et heures des maintenances planifiées et critiques, consultez la page maintenances planifiées en 2021 par DigiCert.

Les services seront rétablis dès que nous aurons terminé la maintenance.

Décembre 6, 2020

discovery MSSL CIS CWS certificate issuance PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis QV Trust Link ACME Direct Cert Portal API ACME agent automation CertCentral Services API Discovery API ACME agent automation API

Calendrier de maintenance

Le dimanche 6 décembre 2020 de 08:00 à 10:00 UTC, DigiCert effectuera une maintenance planifiée.

En quoi cela me concerne-t-il ?

Pendant la maintenance, l'accès aux services et aux API suivants peut être affecté :

CertCentral/API Services
Direct Cert Portal / API Direct Cert Portal
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Discovery/API
ACME
Agent d’automatisation ACME/API

Par ailleurs, l’émission de certificats pour les services et API suivants peut également être affectée :

CertCentral/API Services
Direct Cert Portal / API Direct Cert Portal
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS)/API
Managed PKI pour SSL (MSSL)/API
PKI Platform 7 / PKI Platform 8
QV Trust Link

Comment puis-je me préparer ?

Prenez vos dispositions.

Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance.
Si vous utilisez les API pour une émission de certificat immédiate et les tâches automatisées, vous devez vous attendre à subir des perturbations au cours de cette période.

Les services seront rétablis dès que la maintenance sera terminée.

Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2020 par DigiCert.
Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert .

Novembre 8, 2020

ACME Direct Cert Portal API ACME agent automation CertCentral Services API Discovery API ACME agent automation API MSSL PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis QV Trust Link CIS CWS certificate issuance

Calendrier de maintenance

Le 8 novembre 2020 de 08:00 à 10:00 UTC, DigiCert effectuera une maintenance planifiée.

En quoi cela me concerne-t-il ?

Pendant la maintenance, l'accès aux services et aux API suivants peut être affecté :

CertCentral/API Services
Direct Cert Portal / API Direct Cert Portal
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Discovery/API
ACME
Agent d’automatisation ACME/API

Par ailleurs, l’émission de certificats pour les services et API suivants peut également être affectée :

CertCentral/API Services
Direct Cert Portal / API Direct Cert Portal
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS)/API
Managed PKI pour SSL (MSSL)/API
PKI Platform 7 / PKI Platform 8
QV Trust Link

Comment puis-je me préparer ?

Prenez vos dispositions.

Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance.
Si vous utilisez les API pour une émission de certificat immédiate et les tâches automatisées, vous devez vous attendre à subir des perturbations au cours de cette période.

Les services seront rétablis dès que la maintenance sera terminée.

Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2020 par DigiCert.
Pour obtenir des mises à jour automatiques, abonnez-vous à la page d’état de DigiCert.

Octobre 4, 2020

certificate issuance PKI Platform 8 Direct Cert Portal certcentral PKI Platform 7 QuoVadis 2020 QV Trust Link Services access CIS CWS Direct Cert Portal API CertCentral Services API Partner Portals MSSL

Maintenance planifiée

Le dimanche 4 octobre entre 07h00 et 09h00 UTC, DigiCert effectuera une maintenance planifiée.

En quoi cela me concerne-t-il ?

Bien que nous ayons mis en place des redondances pour protéger vos services, certains services DigiCert peuvent être indisponibles durant cette période.

Pendant la maintenance, l'accès aux services et aux API suivants peut être affecté :

CertCentral/ API Services
Direct Cert Portal/API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
API de découverte
ACME
Agent d’automatisation ACME

Par ailleurs, l’émission de certificats pour les services et API suivants peut également être affectée :

CertCentral/ API Services
Direct Cert Portal/API
Certificate Issuing Service (CIS)
Simple Certificate Enrollment Protocol (SCEP)
Complete Website Security (CWS)/API
Managed PKI pour SSL (MSSL)/API
Portails / API Symantec, GeoTrust et Thawte Partner
PKI Platform 7 / PKI Platform 8
QV Trust Link

Comment puis-je me préparer ?

Merci de vous organiser en conséquence. Planifiez les commandes prioritaires, les renouvellements, les réémissions et les duplicatas en dehors de la période de maintenance. Si vous utilisez les API pour une émission de certificat immédiate et les tâches automatisées, vous devez vous attendre à subir des perturbations au cours de cette période.

Les services seront rétablis dès que la maintenance sera terminée.

Pour connaître les dates et heures des maintenances planifiées, consultez la page maintenances planifiées en 2020 par DigiCert
Pour obtenir des mises à jour automatiques, abonnez-vous à la page État DigiCert.