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Account setting for certificate lifecycle email language preference

We've added an account language setting for the certificate lifecycle emails sent from CertCentral. Now, on the Notifications page, you can set the language preference for the certificate lifecycle emails for the entire account.

Currently, we support these 11 languages for certificate lifecycle specific emails:

  • English
  • Chinese (Simplified)
  • Chinese (Traditional)
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

How does certificate lifecycle email language support work?

When you go to the Notifications page in CertCentral, use the Email Language dropdown to set the certificate lifecycle email language for the entire account.

For example, if you set the email language to Italian, all certificate lifecycle emails will be in Italian regardless of the individual account language setting.

Note: The Email Language option only changes the language used in the certificate lifecycle emails. It does not change the language used in an individual account. On the Profile Settings page, use the Language dropdown to set the language for your account. See CertCentral language preferences.

Where are these certificate life cycle settings?

To access the Certificate Lifecycle email defaults settings, in the left main menu, go to Settings > Notifications. To learn more, see Configure certificate lifecycle email settings.

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New certificate lifecycle email setting

We added another notification setting to the Certificate lifecycle email settings—Send organization approval emails to the user placing order. This setting allows you to control if the organization approval email is sent to the certificate requestor.

What is the organization approval email?

When the requestor is an admin or organization contact, we send them an email letting them know DigiCert has validated the organization, and they can now issue certificates for it.

Note: This new setting only applies to orders where a new, yet to be validated organization is included in the request.

Where are these certificate life cycle settings?

To access the Certificate Lifecycle email defaults settings, in the left main menu, go to Settings > Notifications. To learn more, see Configure certificate lifecycle email recipients.

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New certificate order email settings

We added some new account notification settings—Certificate Lifecycle email defaults.

  • Send emails to organization contact
  • Send emails to technical contact
  • Send emails to user placing order*

These new settings allow you to modify the default account settings for certificate order emails. Now, you can send certificate order emails to the organization and technical contact. You can also remove the certificate requestor from the flow.

Note*: By default, the user placing the order receives the certificate order emails.

CertCentral sends the following emails for each order:

  • Certificate issued for new, renew, reissue, and duplicate orders.
  • Renewal notifications

To access the Certificate Lifecycle email defaults settings, in the left main menu, go to Settings > Notifications. To learn more, see Configure certificate lifecycle email recipients.