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Logs

Expedite remediation by reviewing the history of all actions taken within your account in audit logs and signature logs.

There are two categories of logs:

  • Audit logs

  • Signature logs

Audit logs

Audit logs provides you with an events list of:

Actions

Description

Approve

Action approved.

Delete

Resource deleted.

Download

Resource downloaded.

Expire

Resource expired.

Generate

Resource created.

Generate CSR

CSR generated from keypair.

Import

Resource imported.

Refresh

Dynamic keypair refreshed.

Reject

Action rejected.

Request

Action or resource requested.

Set up

Account set up or CertCentral API key integrated with DigiCert​​®​​ Software Trust Manager.

Sign

User attempted to sign.

Suspend

Keypair status was set to offline.

Certificate or keypair profile was disabled.

Unsuspend

Keypair status was set to online.

Certificate or keypair profile was enabled.

Update

Resource updated.

Identify error message

To identify the error message for a failed event:

  1. Sign in to DigiCert ONE.

  2. Select the Manager menu (top right) > Software Trust.

  3. Navigate to: Logs > Audit logs or Signature logs.

  4. Identify and click on the date of the failed event.

  5. Identify the Error message field.

Filter logs

To download audit or signature logs:

  1. Sign in to DigiCert ONE.

  2. Select the Manager menu (top right) > Software Trust.

  3. Navigate to: Logs > Audit logs or Signature logs.

  4. Click on the filter icon next to the column name and select the filters you want to apply.

Download logs (less than 10,000)

Nota

You require the Export audit logs permission to export audit logs.

To download less than 10,000 of the most recent audit or signature logs, use this method:

  1. Sign in to DigiCert ONE.

  2. Select the Manager menu (top right) > Software Trust.

  3. Navigate to: Logs > Audit logs or Signature logs.

  4. Apply any filters you may need (optional).

  5. Click on the download icon in the top-right corner.

  6. Select Download report to download the most recent 10 000 records.

Download logs (more than 10,000)

To download more than 10,000 audit or signature logs, use this method:

  1. Sign in to DigiCert ONE.

  2. Select the Manager menu (top right) > Software Trust.

  3. Navigate to: Logs > Audit logs or Signature logs.

  4. Click on the download icon in the top-right corner.

  5. Select View archived report to view and download records that exceed 10 000 records.

    Nota

    • Filters cannot be applied to archived reports.

    • Each report has a maximum of 10 000 records per report.

    • Reports are numbered for ease of reference, the first report contains the oldest records.

  6. Click the download icon next to the file name.