Approve certificate requests and manage order-level access

By default, certificate requests require approval before they are submitted to DigiCert for certificate issuance.

After a user requests a certificate, an administrator, manager, EV Verified User, CS Verified User, or an EV CS Verified User must approve the certificate request. The request is sent to DigiCert to verify that all the prevalidation requirements have been met. After a user requests a certificate, any administrator, manager, EV Verified User, CS Verified User, or EV CS Verified User can also reject the certificate request if needed (for example, if the user ordered the wrong type of certificate).

Use the topics in this section to approve pending certificate requests, resend certificate-related emails, and manage access to specific certificate orders in CertCentral.

Available actions depend on the certificate type, approval workflow configuration, and user role.