Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
Services not affected
These services are not affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
CertCentral: New purchase order and invoice system
We are happy to announce that we are using a new purchase order and invoice system in CertCentral. We've made several changes to make it easier for you to manage your purchase orders and invoices.
The next time you sign in to CertCentral, you will see two new menu options under Finances: Pay Invoice and Purchase Orders and Invoices. Additionally, we now send all invoice emails from our new invoice system.
Pay invoices page
When you open the Pay invoice page, all invoices are preselected by default. You can choose to pay them all or select those you want to pay.
Note: If you use divisions with separate funds, when you open the Pay invoice page, all invoices for the top-level division are selected by default. Use the For dropdown to view the unpaid invoices by division in your account.
Purchase orders and invoices page
On the new Purchase orders and invoices page, you can create a purchase order (PO). In the Purchaseorders table, you can view pending and rejected POs. After we approve a PO, it becomes an invoice and moves to the Invoices table.
Note: If you use divisions with separate funds, you see the Purchase order and invoice summary page. When you click a division name, it opens the Purchase order and invoices page, where you can view the POs and invoices for that division.
In the Invoices column of the Invoices table, you can see the invoice number and the PO from which we generated it. You can download a copy of the invoice or pay the invoice. When you click Pay invoice, we take you to the Pay invoice page to pay the invoice and make the funds available in your account.
Existing PO and Invoice migration
CertCentral Services API: View balance enhancements
To help you track financial data in your API integrations, we updated the View balance endpoint to return the following data:
unpaid_invoice_balance
negative_balance_limit
used_credit_from_other_containers
total_available_funds
Example response:
For more information, see the documentation for the View balance endpoint.
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.
During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope work happening, there may be additional service interruptions during the two-hour maintenance window.
You will be unable to sign in to these platforms and access these services and APIs:
DigiCert will be unable to issue certificates for these services and APIs:
These services will not be affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as the maintenance is completed.
CertCentral: Improved Organizations page
To make it easier to find your organizations on the Organization page, we now display three new pieces of information about each organization. This additional information is helpful when you have organizations with similar or identical names:
On the Organizations page, you will now see an Org # column with the organization's ID. You will also see the organization addresses displayed below the names. And, if you use the organization's assumed name, you will see it in parentheses next to the organization name.
Note: Previously, the only way to view this information was to click the organization name and open the organization's details page.
For more information about organizations in CertCentral, see Manage organizations.
CertCentral: Improved add organization option on OV/EV certificate request forms
To make it easier to order a TLS/SSL certificate for an organization in your account, we updated the Add organization option in the OV and EV certificate request forms.
For accounts that issue certificates for 10 or more organizations, we now display three new pieces of organization information. This information is helpful when you have organizations with similar or identical names:
We also added the ability to type the name of the organization you are searching for.
See for yourself
The next time you request an OV or EV TLS/SSL certificate, click Add organization. In the Organization dropdown, you will see the following organization information: name, assumed name (if used), ID, and address. You can also type the organization name.
CertCentral Services API: New Unit order details and Cancel unit order endpoints
We are happy to announce we added two new endpoints to the CertCentral Services API: Unit order details and Cancel unit order.
These endpoints allow you to get information about a unit order and to cancel a unit order.
Canceling unit orders:
If you manage a subaccount that uses units as its payment method, you can now use the Services API to do the following tasks:
CertCentral Services API: Improved Product list, Product limits, and Product info endpoints
To make it easier to find the available order validity periods for the digital certificate products in your account, we added new response parameters to the Product list, Product limits, and Product info endpoints.
These new response parameters allow you to view the default and customized order validity limits for each product in your account.
The allowed_order_validity_years
parameter returns a list of the supported order validity periods for each product in your account.
The allowed_order_lifetimes
parameter returns a list of the customized order validity limits for users with different division and user role assignments in your account.
allowed_order_validity_years
parameter returns a list of the order validity periods that are available when you request the certificate product.custom_order_expiration_date_allowed
parameter returns a boolean value that describes whether you can set a custom order expiration date when you request the certificate product.CertCentral Services API: Improved Subaccount order info endpoint
To make it easier to find information about the validity periods for subaccount orders, we added new response parameters to the Subaccount order info endpoint. These new response parameters allow you to see the order start date, the order end date, and whether the order is a Multi-year Plan.
is_multi_year_plan
parameter returns "1"
if the order is a Multi-year Plan.order_valid_from
parameter returns the start date of the order validity period.order_valid_till
parameter returns the end date of the order validity period.Example response with new parameters
CertCentral Services API: Update renewal notification settings
We added a new endpoint to the CertCentral Services API contract: Update renewal notification settings. Use this endpoint to enable or disable renewal notifications for a certificate order.
For more information, visit the reference topic for this endpoint in the Services API documentation: