4月 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
3月 17, 2021
CertCentral: New purchase order and invoice system
We are happy to announce that we are using a new purchase order and invoice system in CertCentral. We've made several changes to make it easier for you to manage your purchase orders and invoices.
The next time you sign in to CertCentral, you will see two new menu options under Finances: Pay Invoice and Purchase Orders and Invoices. Additionally, we now send all invoice emails from our new invoice system.
Pay invoices page
When you open the Pay invoice page, all invoices are preselected by default. You can choose to pay them all or select those you want to pay.
Note: If you use divisions with separate funds, when you open the Pay invoice page, all invoices for the top-level division are selected by default. Use the For dropdown to view the unpaid invoices by division in your account.
Purchase orders and invoices page
On the new Purchase orders and invoices page, you can create a purchase order (PO). In the Purchaseorders table, you can view pending and rejected POs. After we approve a PO, it becomes an invoice and moves to the Invoices table.
Note: If you use divisions with separate funds, you see the Purchase order and invoice summary page. When you click a division name, it opens the Purchase order and invoices page, where you can view the POs and invoices for that division.
In the Invoices column of the Invoices table, you can see the invoice number and the PO from which we generated it. You can download a copy of the invoice or pay the invoice. When you click Pay invoice, we take you to the Pay invoice page to pay the invoice and make the funds available in your account.
Existing PO and Invoice migration
- Autogenerated invoices
When we migrated our billing system, we did not migrate your autogenerated invoices. At the end of March, we will autogenerate a new invoice for your total amount owed. However, you can make a payment on your account at any time on the Deposit Funds page (in the left main menu, go to Finances > Deposit Funds). - Invoices generated from approved purchase orders
When we migrated your invoices to the new system, we gave them new invoice numbers. However, the associated purchase order number remains the same. If you have questions or trouble finding an invoice, please contact your account manager or DigiCert Accounts Receivable. Make sure to include your PO number and the original invoice number in the email.
CertCentral Services API: View balance enhancements
To help you track financial data in your API integrations, we updated the View balance endpoint to return the following data:
unpaid_invoice_balance
Unpaid invoice balancenegative_balance_limit
Amount the balance can go into the negativeused_credit_from_other_containers
Amount owed by other divisions in the account (for accounts with separate division funds enabled)total_available_funds
Total funds available for future purchases
Example response:
For more information, see the documentation for the View balance endpoint.
3月 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
2月 6, 2021
Upcoming scheduled maintenance
On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.
During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope work happening, there may be additional service interruptions during the two-hour maintenance window.
You will be unable to sign in to these platforms and access these services and APIs:
- CertCentral / Service API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Discovery / API
- ACME
- ACME agent automation / API
DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- Complete Website Security (CWS) / API
- Managed PKI for SSL (MSSL) / API
- QV Trust Link
These services will not be affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- Services to process certificate-related transactions will be unavailable, such as, requesting certificates, adding domains, and validation requests.
- APIs will return “cannot connect” errors.
- Certificate requests placed during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues around the maintenance window.
- Expect interruptions if you use APIs for immediate certificate issuance and automated tasks.
- Subscribe to the DigiCert Status page to get live updates, .
- See the DigiCert 2021 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
2月 5, 2021
CertCentral: Improved Organizations page
To make it easier to find your organizations on the Organization page, we now display three new pieces of information about each organization. This additional information is helpful when you have organizations with similar or identical names:
- ID
- Assumed name (if used)
- Address
On the Organizations page, you will now see an Org # column with the organization's ID. You will also see the organization addresses displayed below the names. And, if you use the organization's assumed name, you will see it in parentheses next to the organization name.
Note: Previously, the only way to view this information was to click the organization name and open the organization's details page.
For more information about organizations in CertCentral, see Manage organizations.
CertCentral: Improved add organization option on OV/EV certificate request forms
To make it easier to order a TLS/SSL certificate for an organization in your account, we updated the Add organization option in the OV and EV certificate request forms.
For accounts that issue certificates for 10 or more organizations, we now display three new pieces of organization information. This information is helpful when you have organizations with similar or identical names:
- Assumed name (if used)
- Organization ID
- Address
We also added the ability to type the name of the organization you are searching for.
See for yourself
The next time you request an OV or EV TLS/SSL certificate, click Add organization. In the Organization dropdown, you will see the following organization information: name, assumed name (if used), ID, and address. You can also type the organization name.
1月 20, 2021
CertCentral Services API: New Unit order details and Cancel unit order endpoints
We are happy to announce we added two new endpoints to the CertCentral Services API: Unit order details and Cancel unit order.
These endpoints allow you to get information about a unit order and to cancel a unit order.
Canceling unit orders:
- You can only cancel an order within thirty days of placing it.
- You cannot cancel a unit order if the subaccount on the order has spent any of the units.
If you manage a subaccount that uses units as its payment method, you can now use the Services API to do the following tasks:
CertCentral Services API: Improved Product list, Product limits, and Product info endpoints
To make it easier to find the available order validity periods for the digital certificate products in your account, we added new response parameters to the Product list, Product limits, and Product info endpoints.
These new response parameters allow you to view the default and customized order validity limits for each product in your account.
The allowed_order_validity_years parameter returns a list of the supported order validity periods for each product in your account.
The allowed_order_lifetimes parameter returns a list of the customized order validity limits for users with different division and user role assignments in your account.
- The
allowed_order_validity_yearsparameter returns a list of the order validity periods that are available when you request the certificate product. - The
custom_order_expiration_date_allowedparameter returns a boolean value that describes whether you can set a custom order expiration date when you request the certificate product.
CertCentral Services API: Improved Subaccount order info endpoint
To make it easier to find information about the validity periods for subaccount orders, we added new response parameters to the Subaccount order info endpoint. These new response parameters allow you to see the order start date, the order end date, and whether the order is a Multi-year Plan.
- The
is_multi_year_planparameter returns"1"if the order is a Multi-year Plan. - The
order_valid_fromparameter returns the start date of the order validity period. - The
order_valid_tillparameter returns the end date of the order validity period.
Example response with new parameters
12月 22, 2020
CertCentral Services API: Update renewal notification settings
We added a new endpoint to the CertCentral Services API contract: Update renewal notification settings. Use this endpoint to enable or disable renewal notifications for a certificate order.
For more information, visit the reference topic for this endpoint in the Services API documentation: