To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.
With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
Services not affected
These services are not affected by the maintenance activities:
API note:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 Critical Maintenance
On March 20, 2021, between 18:00 – 24:00 MST (March 21, 2021, between 00:00 – 06:00 UTC), DigiCert will perform critical maintenance on PKI Platform 8. During maintenance, the PKI Platform 8 and its corresponding API will be down for approximately six hours.
How does this affect me?
For approximately six hours:
Service not affected:
Critical maintenance will not affect these services:
What can I do?
Plan accordingly:
Services will be restored as soon as we complete the maintenance.
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as the maintenance is completed.
PKI Platform 8 Partner Lab Critical Maintenance
On February 16, 2021, between 18:00 – 22:00 MST (February 17, 2021, between 01:00 – 05:00 UTC), DigiCert will perform critical maintenance on the PKI Platform 8 Partner Lab.
How does this affect me?
For approximately four hours,
This does not affect:
What can I do?
Plan accordingly.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 Partner Lab Critical Maintenance
On February 8, 2021, between 18:00 – 24:00 MST (February 9, 2021, between 01:00 – 07:00 UTC), DigiCert will perform critical maintenance on the PKI Platform 8 Partner Labs.
How does this affect me?
For approximately six hours,
This does not affect:
What can I do?
Plan accordingly.
Services will be restored as soon as we complete the maintenance.
Scheduled maintenance
On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Scheduled maintenance
On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Schedule Maintenance
On Sunday October 4 between 07:00 – 09:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
Although we have redundancies in place to protect your services, some DigiCert services may be unavailable during this time.
During maintenance access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window. If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.
Services will be restored as soon as the maintenance is completed.