フィルタリング: scheduled maintenance x 消去
new

To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.

new

Upcoming scheduled maintenance

On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services

For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8 / API
  • PKI Platform 8 SCEP
  • PKI Platform 7 / API
  • PKI Platform 7 SCEP
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

new

Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

  • Schedule your high-priority orders, renewals, and reissues around the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

new

Upcoming scheduled maintenance

On Sunday September 13, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, we will assign new dedicated IP addresses to our CertCentral mail server, some of our services, and some of our APIs.

Affected services:

  • CertCentral emails
  • CertCentral
  • CertCentral Services API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • API access URL
  • Direct Cert Portal
  • Direct Cert Portal API
  • Discovery sensor firewall settings
  • Discovery API
  • ACME
  • ACME agent automation
  • DigiCert website

For more details and easy reference, see our IP address changes knowledgebase article.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can I do?

  • Update allowlists and email filters
    By September 13, 2020, update IP address allowlists and email filters to ensure you don't miss important emails and to keep your DigiCert services and API integrations running as expected.
  • Schedule tasks around maintenance
    Please plan accordingly and schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • References
new

Upcoming schedule maintenance

On Sunday August 9, 2020 from 07:00 to 09:00 UTC DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance:

  • CertCentral, the CertCentral Service API, Direct Cert Portal, Direct API, and the Certificate Issuing Service will be down.
  • DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs and legacy Symantec consoles and their corresponding APIs.
  • PKI Platforms may also experience service interruptions.

Services that will be affected

Access to:

  • CertCentral
  • CertCentral Service API
  • Direct Cert Portal
  • Direct API
  • Certificate Issuing Service CIS

Certificate issuance for:

  • CertCentral / Service API
  • Certificate Issuing Service (CIS)
  • Complete Website Security (CWS) / API
  • Direct Cert Portal / API
  • Managed PKI for SSL (MSSL) / API
  • Symantec, GeoTrust, and Thawte Partner Portals

Possible service interruptions for:

  • PKI Platform 7
  • PKI Platform 8

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.

new

Scheduled Maintenance

On July 12, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

new

Scheduled Maintenance

On June 7, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

new

予約メンテナンス

2020年5月3日7:00 ~ 9:00(UTC),DigiCert は予約されたメンテナンスを実施します。

お客様のサービスを保護するため、冗長的な部分がありますが、この期間中、DigiCert サービスが一部利用できないものがあります。

DigiCert サービスは、メンテナンスが完了次第、再開されます。

お客様側での対応は?

状況にあわせたプランを立ててください。高優先度オーダー、更新、再発行および複製発行をメンテナンスウインドウ以外で予約します。

new

予約メンテナンス

2020年4月5日7:00 ~ 9:00(UTC),DigiCert は予約されたメンテナンスを実施します。

お客様のサービスを保護するため、冗長的な部分がありますが、この期間中、DigiCert サービスが一部利用できないものがあります。

DigiCert サービスは、メンテナンスが完了次第、再開されます。

お客様側での対応は?

状況にあわせたプランを立ててください。高優先度オーダー、更新、再発行および複製発行をメンテナンスウインドウ以外で予約します。

new

高優先度サービスプロバイダー メンテナンス: 4月5日午前 6:00 ~ 8:00 UTC

4月3日(金)、DigiCert はデータセンタープロバイダーより、4月5日(日) 午前6:00 ~ 8:00 UTC に高優先度のメンテナンスをいくつか実施する旨通知を受けています。

このお客様への影響は?

このメンテナンスウインドウにより影響を受けるのは、レガシー Symantec Website Security、Thawte、GeoTrust, および RapidSSL の顧客のみです。

この時間帯は、Symantec、GeoTrust、Thawte および RapidSSL コンソール、関連 API、および証明書発行が影響を受ける場合があります。

サービスは、メンテナンスが完了次第、再開されます。

お客様側での対応は?

状況にあわせたプランを立ててください。高優先度オーダー、更新、再発行および複製発行をメンテナンスウインドウ以外で予約します。

  • DigiCert 2020 予約メンテナンス
    このページは、すべてのメンテナンススケジュール情報が記載され、常に最新に更新されています。
  • DigiCert ステータス
    リアルタイムで更新するには、DigiCert ステータスページを購読設定してください。
new

予約メンテナンス

2020年3月8日8:00 ~ 10:00(UTC),DigiCert は予約されたメンテナンスを実施します。お客様のサービスを保護するため、冗長的な部分がありますが、この期間中、DigiCert サービスが一部利用できないものがあります。DigiCert サービスは、メンテナンスが完了次第、再開されます。

お客様側での対応は?

状況にあわせたプランを立ててください。高優先度オーダー、更新、再発行および複製発行をメンテナンスウインドウ以外で予約します。

new

予約メンテナンス

2020年2月9日8:00 ~ 10:00(UTC),DigiCert は予約されたメンテナンスを実施します。

お客様のサービスを保護するため、冗長的な部分がありますが、この期間中、DigiCert サービスが一部利用できないものがあります。DigiCert サービスは、メンテナンスが完了次第、再開されます。

状況にあわせたプランを立ててください。高優先度オーダー、更新、再発行および複製発行をメンテナンスウインドウ以外で予約します。

「DigiCert 2020 予約メンテナンス」 を参照してください。このページには、すべてのメンテナンススケジュール情報が記載され、常に最新に更新されています。