Upcoming scheduled maintenance
On February 6, 2021 between 22:00 – 24:00 MST (February 7, 2021 between 05:00 – 07:00 UTC), DigiCert will perform critical maintenance.
During maintenance, the services listed below will be down approximately 60 minutes. However, due to the scope of the maintenance being performed, there may be additional service interruptions during the two-hour maintenance window.
You will be unable to sign in to these platforms and access these services and APIs:
DigiCert will be unable to issue certificates for these services and APIs:
These services are not affected by the maintenance activities:
API note: Services to process certificate-related transactions including domain, organization, and validation requests will not be available. APIs will return “cannot connect” errors. Certificate orders placed during this window that receive a “cannot connect” error message will need to be placed again after services are restored.
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Upcoming scheduled maintenance
On January 9, 2021 between 22:00 – 24:00 MST (January 10, 2021 between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
Services will be restored as soon as maintenance is completed.
Scheduled maintenance
On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Scheduled maintenance
On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance, access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Plan accordingly.
Services will be restored as soon as the maintenance is completed.
Schedule Maintenance
On Sunday October 4 between 07:00 – 09:00 UTC, DigiCert will perform scheduled maintenance.
How does this affect me?
Although we have redundancies in place to protect your services, some DigiCert services may be unavailable during this time.
During maintenance access to these services and APIs may be affected:
Additionally, certificate issuance for these services and APIs may be affected:
What can I do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window. If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.
Services will be restored as soon as the maintenance is completed.
Upcoming schedule maintenance
On Sunday August 9, 2020 from 07:00 to 09:00 UTC DigiCert will perform scheduled maintenance.
How does this affect me?
During maintenance:
Services that will be affected
Access to:
Certificate issuance for:
Possible service interruptions for:
Services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.
Upcoming critical maintenance
On Sunday July 19, 2020 from 07:00 to 09:00 UTC DigiCert will perform critical maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Upcoming Emergency Maintenance
On Sunday June 28, 2020 from 07:00 to 08:00 UTC DigiCert will perform emergency maintenance.
How does this affect me?
During this time, DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs, legacy Symantec consoles and their corresponding APIs, for immediate certificate issuance, and for those using the APIs for automated tasks.
Emergency maintenance affects:
Services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
If you use the API for automated tasks, expect interruptions during this time.