When you add an organization to your account, you must also add an organization contact. When you add an organization contact, that person also acts as the technical contact. The technical contact is someone DigiCert may contact for inquiries regarding certificate orders for the organization.
What if you need to replace the technical contact to make someone else the default technical contact for the organization? You can replace the technical contact from the organization's details page.
Items to note when replacing technical contact:
Because a technical contact is not required, you also have the option to delete the technical contact. Deleting the technical contact means this individual will no longer be included on new certificate requests or receive emails for new certificate orders for the organization.
However, deleting the technical contact does not remove them from the existing certificate orders or pending certificate requests that include them as the technical contact.
In your CertCentral Account, go to Certificates > Organizations.
On the Organizations page, in the Name column, select the organization.
On the organization's details page, in the Organization Contacts section, select the replace contact icon next to Technical contact.
In the Replace contact popup window, do one of the following:
You will see the newly assigned technical contact the next time you order a certificate that includes the technical contact.