Email escalation settings allow you to control which email addresses will receive renewal notifications at each stage as certificates approach expiration, or after they have expired.
In your CertCentral account, in the sidebar menu, click Settings > Preferences.
On the Division Preferences page, scroll down the page and in the Certificate Renewal Settings section, check Enable Escalation.
Under Days before expiration, check the boxes for when you want renewal notices to be sent.
Under Additional email addresses or distribution lists, enter the email addresses for the people you want to receive each renewal notification (comma separated).
In the Default Renewal Message box, type an optional renewal message that can be included in all your renewal notification emails.
When you are finished, click Save Settings
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