Configure escalation renewal notifications

Email escalation settings allow you to control when and which email addresses receive renewal notifications at each stage as certificates approach expiration, or after they have expired.

Escalation renewal settings override any certificate renewal notification settings.

  1. In your CertCentral account, in the left main menu, go to Settings > Preferences.

  2. Enable Escalation

    On the Division Preferences page, scroll down the page. In the Certificate Renewal Settings section, check Enable Escalation.

  3. Days before expiration

    Check the boxes for when you want renewal notices to be sent.

  4. Additional email addresses or distribution lists

    Enter the email addresses for people you want to receive each renewal notification (comma separate multiple email addresses).

  5. Default Renewal Message (optional)

    In the box, type a renewal message to include in all renewal notification emails.

  6. When you are finished, click Save Settings

What's next

Going forward, CertCentral will use the escalation renewal settings to determine when and who to send certificate renewal notifications to.

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