Configure Non-Escalation Renewal Notifications

Use the steps below to send all renewal notifications to the same email addresses at every stage as certificates get closer to expiring or after they have expired.

  1. In your CertCentral Account in the sidebar menu, click Settings > Preferences.

  2. On the Division Preferences page, scroll down the page and in the Certificate Renewal Settings section, uncheck Enable Escalation.

  3. In the Send request renewal notifications to box, enter the email addresses for the people who you want to receive the renewal notifications (comma separated).

  4. Under When certificates are scheduled to expire in, check the boxes for when you want renewal notices to be sent.

Note: These options determine when email notifications are sent. For example, if you only check 30 days, 7 days, and 3 days, no email notifications will be sent 90 days or 60 days before certificates expire, etc.

  1. In the Default Renewal Message box, type an optional renewal message that can be included in all your renewal notification emails.

  2. When you are finished, click Save Settings.

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