Configure renewal notifications

Determine when renewal notifications are sent. Assign the email address to receive notifications at every stage as certificates get closer to expiring or after they have expired.

By default, renewal notifications are sent to the primary CertCentral administrator (the individual who created the account) at 90, 60, 30, 7, and 3 days before a certificate expires and 7 days after a certificate expires.

Configure notifications

  1. In your CertCentral Account in the left main menu, go to Settings > Preferences.

  2. On the Division Preferences page, scroll down the page and in the Certificate Renewal Settings section, uncheck Enable Escalation.

  3. Send request renewal notifications to

    In the box, enter the email addresses you want to receive the renewal notifications (comma separated). These email addresses receive notifications at every stage as certificates get closer to expiring or after they have expired.

  4. When certificates are scheduled to expire in

    Check the boxes for when you want renewal notices to be sent.

    For example, if you only check 30 days, 7 days, and 3 days, we won’t send renewal notifications at 90 and 60 days before certificates expire and 7 days after certificates expire.

  1. Default Renewal Message (optional

    In the box, type a renewal message to be included in all your renewal notification emails.

  2. When you are finished, click Save Settings.

What's next

Going forward, CertCentral will use the updated certificate renewal settings to determine when and who to send certificate renewal notifications to.