By default, DigiCert sends these certificate lifecycle emails to these specific recipients:
These settings apply only to the certificate requester, organization contact, technical contact, and administrator and manager roles. The primary CertCentral administrator (typically, the individual who created the account), email addresses assigned to receive all account notifications, and additional email addresses added to the order still receive the certificate lifecycle emails.
When the requester is an administrator or an organization contact, we send an email letting them know DigiCert validated the organization, and now, they can get certificates for it.
In your CertCentral account, in the left main menu, go to Settings > Notifications.
On the Notifications page, on the Notification settings tab, expand Advanced notification settings.
Under Certificate lifecycle recipient settings, add or remove email recipients or email notifications:
To no longer receive an email, uncheck all the recipients. CertCentral will stop sending that notification by default. Note that additional email addresses added to the order still receive the certificate lifecycle emails.
When done, click Save settings.
Going forward, CertCentral will use the updated certificate lifecycle email settings to determine to who to send certificate order emails.
On the certificate order form, we display a notification icon (a bell) indicating whether the organization and technical contacts are receiving certificate lifecycle emails:
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