Use these instructions to resend the "DigiCert User Account Created – Action Required" email to a newly added account user.
Before resending the email, make sure they've checked their junk mail/spam folder in their inbox.
As soon as you resend this email, the link in the previously sent email expires and won't work. If someone uses the expired link, they receive the following "expired link" message:
"The emailed link is invalid or has expired. Try resetting your password or try logging in to resolve the issue."
In your CertCentral account, go to the Users page.
In the sidebar menu, click Account > Users.
On the Users page, locate the user you need to resend the email to.
In the users Name column, click the "User Name" link.
On the "User Name" page, click Resend Create User Email.
Congratulations. You resent the "DigiCert User Account Created - Action Required" email to the new user.
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
©2020 DigiCert, Inc. All rights reserved. DigiCert, its logo and CertCentral are registered trademarks of DigiCert, Inc. Norton and the Checkmark Logo are trademarks of NortonLifeLock Inc. used under license. Other names may be trademarks of their respective owners.