DigiCert strives to improve and enhance CertCentral® (certificate management platform). On September 5, 2017, we made important changes to the way account balance and purchase order (PO) processes work in your CertCentral account. These changes (listed below) increase the controls over the purchase order (PO) process, as well as reduce confusion and improve transparency over invoicing and payment application in your account balance.
These changes were not retroactive. They did not affect POs submitted before September 5, 2017, nor any credits applied to your account for those POs.
We changed the way the purchase order (PO) process works. The process now works as follows:
We changed the way invoicing and the account balance process work. The process now works as follows:
A CertCentral account defaults to a $2,000 credit limit. This credit limit can be increased, but you will need to talk to your Account Representative and complete a credit review.
If you have questions, contact your account manager who will answer your questions and discuss any concerns you have.
We thank you for being a valued DigiCert customer. We look forward to providing you the best service and support for your digital certificate needs.
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
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